LiveCareer-Resume

sr assistant property manager resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

I am a dedicated, driven property management professional with over 10 years' experience seeking to leverage my background and in-depth knowledge of industry to take next career step with a reputable organization in the Commercial Real Estate industry. Highly skilled in coordinating day to day onsite and financial operations in order to maintain short- and long-term property goals in line with company expectations. I have demonstrated the ability to deliver high quality service and achieve tenant and vendor satisfaction while exceeding financial objectives.

Skills
  • Focus and Follow-Through
  • Finance and Accounting Oversight
  • Technical Property Know-How
  • Strong Tenant Communication Skills
  • Leadership and Office Management
  • Collections and Budgeting
  • Contract, Bid and Procurement Process Knowledge
  • Strategic Planning and Organization
  • Responsive Customer Service
Experience
Sr. Assistant Property Manager, 11/2021 to Current
OtgJamaica, NY,
  • Currently assisting in the day-to-day management and operations of vertical mixed-use Seaholm Power Plant and Music Lane Portfolios with multi-teared associations
  • Contributes to preparation of Variance Report comments on specified properties and contributed to executing monthly reports and monthly billings
  • Review and approves invoices weekly using Yardi One, MRI, and Avid Exchange to ensure payments are on time and evaluates invoices to prepare monthly Accruals
  • Assists on preparing information for Annual Budget
  • Provides tenants and vendors with appropriate building documents
  • Confirms insurance requirements are being met prior to any work or moves being scheduled/performed
  • Manages tenant construction projects
  • Supports client satisfaction survey efforts, KPIs to be identified and ensures that services are provided in compliance with policies, regulations and contractual obligations and standards
  • Contributes to enhancing tenant relations and understands the importance of PM relationship with all tenants
  • Maintains and updates Tenant Handbooks as needed
  • Communicates with tenants to provide direct assistance to any property‐related issues and/or inform of building updates in a professional and timely manner
  • Prepares and reviews manual billing forms to ensure accurate tenant billings
  • Works directly with accountant and/or service provider to research invoices and resolve any questions in regards to payments and processing
  • Assists in gathering bids, in turn editing, reviewing, and executing contracts
  • Communicates with vendors as needed to maintain and surpass Class AA building conditions
  • Takes an active role in being engaged in a energetic team environment
  • Cheers on team members and takes pride in being involved in teamwork and collaboration
  • Acts with integrity to uphold the highest standards of truthfulness to clients to ensure reliability
Assistant Property Manager, 03/2020 to 12/2020
Cb Richard EllisCanton, GA,
  • Successfully onboarded a 150,000sqft high-rise during the start of a worldwide pandemic, implementing processes to provide tenants with a sanitized, safe, and well-maintained building throughout
  • Reviewed and approved or denied and then entered all property invoices related to property costs based on budgetary and contractual specifications
  • Collected monthly rental fees and CAM charges, disbursed payments as necessary
  • Oversaw daily operations, maintenance, and administration of various properties
  • Coordinated general maintenance and repairs to keep facilities operational and attractive
  • Solicited and analyzed bids for repairs, renovation, and general maintenance
  • Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes
  • Created and implemented policies and procedures for effective property management
  • Interpreted and analyzed financial and market data and presented commercial insight to leadership teams
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues
  • Oversaw budgeting process for assigned properties
  • Managed day-to-day activities involving tenants, subcontractors, and property management.
Real Estate Services Administrator, 07/2019 to 01/2020
Tradeweb Markets Inc.Nj, NJ,
  • Assisted with accounts receivable and accounts payable by handling various tasks such as bill backs for monthly and year end statements, and disbursement of payments to vendors
  • Upported daily tenant activities within the building and on our Amenity Center level, coordinating with Security for key release, issuing access cards, and assisting during building maintenance
  • Onitored vendor performance to ensure compliance, and standards specified in the service agreement are met
  • Requested bids and hiring contractors handling property upkeep tasks such as window washing, painting, and other maintenance works by doing appropriate negotiations using RFP platform
  • Erformed various administrative tasks, including documenting sale reports, and tracking validation
Business Manager, 08/2017 to 07/2019
Lincoln Property CompanyCity, STATE,
  • Functioned as the, at a 247-unit luxury high-rise apartment building in downtown
  • An Antonio, TX that included commercial, residential, and public parking garage management
  • Completed all financial objectives and processes including all invoicing, bid processes, and financial reporting
  • Maintained occupancy of 97 - 100% while maintaining low delinquent rents of less than 2-3% on over $400,000 collectible income
  • Managed a team of 9 operative employees
  • Conducted on-boarding and training of any new employee, ensuring employee success with very small turnover rate
  • Established and maintained resident account information using Yardi; computed, adjusted, and monitored rent payments
  • Oversaw compliance with local, state, and federal laws pertaining to the industry, employment, and resident/tenant relations
  • Processed and managed all incoming invoices and bill backs to and from 3 different sectors of the building
  • Oversaw front office operations
  • Analyzed various property related financial reports
  • Worked closely with maintenance staff to assist with resident maintenance issues
  • Figured increases on renewals
  • Focused on implementing a paperless leasing process
  • Successfully coordinated execution of multiple high-value property and upgrades to enhance marketability and position of assets
  • Spearheaded development and roll-out of innovative marketing campaign and community re- branding that maximized portfolio asset performance
Education
Associate of Applied Science: Business Administration, Expected in 01/2009 to Austin Community College - Austin, TX,
GPA:


GPA: 3.0

Relevant Coursework Completed:

  • Communication
  • Organizational leadership
  • Resource management: people, money, time
  • Strategic planning
  • Business-oriented computer applications
  • Financial management
  • Business ethics


Professional Profile
  • www.linkedin.com/in/JessicalClaire

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Resume Overview

School Attended

  • Austin Community College

Job Titles Held:

  • Sr. Assistant Property Manager
  • Assistant Property Manager
  • Real Estate Services Administrator
  • Business Manager

Degrees

  • Associate of Applied Science

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