sr administrative assistant resume example with 19+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Senior Administrative Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.
Highlights
Microsoft Office proficiency
Proper phone etiquette
Time management
Meticulous attention to detail
Excel spreadsheets
Strong problem solver
Database management
Works well under pressure
Accomplishments
Supports Campus President through personal document management, calendar organization and collateral preparation for meetings.
Experience
Sr. Administrative Assistant, 08/2013 - Current Moderna Theraputics – Burlington, MA,
Provide professional administrative support for the Campus President, Regional Executive Team and Campus Directors. Prepare new hire documentation as required. Maintain all employee and faculty files Coordinate time-off and LOA documentation. Greet and direct visitors, as and when appropriate; resolve routine administrative problems and answer inquiries concerning activities and operation of department/division. Maintain accurate files of all documents received and generated. Assist in the generation of daily, weekly, monthly, and quarterly reports. Transpose meeting minutes for all Executive Board and All Staff meetings. Lead in the coordination of the annual graduation activities. Perform weekly audits of documentation on campus. Order supplies as needed for all departments. Complete monthly expense report for all P-Card purchases. Proctor entrance assessments for potential students and knowledge exam as needed for employees.
Student Loan Specialist, 10/2010 - 08/2013 University Of Michigan – Ann Arbor, MI,
Complied with procedures to initiate contact with graduated and withdrawn students regarding their Federal Student Loan status. Implemented, coordinated and communicated financial literacy programs on campus. Reviewed with students the basic borrower rights and responsibilities under the Federal Loan Program, including the six month grace period. Identified and presented options including repayment plans, deferments and forbearances as it relates to individual circumstances. Acted as liaison between borrowers and third-parties such as loan servicers and the Department of Education to facilitate timely resolutions for at-risk borrowers and borrowers in danger of defaulting. Ensured that all student files were complete and organized by completing self and in-house audits.
Student Success Coordinator, 2008 - 10/2010 Catholic Charities, Archdiocese Of Hartford – New Haven, CT,
Analyzed attendance reports for tracking and projecting purposes. Distributed and collected student surveys Met and reviewed data with Program Management to create and implement action plans to rectify poor results. Developed and provided referrals for appropriate community services Assisted in collaborating with Director of Career Services to establish the Program Advisory Committee. Demonstrated complete working knowledge of and compliance with federal, state and regulatory agency regulations and company policies. Managed, coordinated, and attended student activities and events. Maintained committee participation in Student Grievance Committee Managed Igniter Ambassador Program on campus.
Externship Coordinator, 06/2006 - 2008 Concorde Career Institute – Jacksonville, FL,
Conducted site visits and obtained signed agreements for new externships, evaluations from the sites and externship students. Provided assistance through workshops, course instruction or personal advisement in general career exploration, decision-making, resume writing and job search skills to students. Raised the bar for department consistently exceeding extern to hire placement conversion percentage as set by the Director of Career Services and the campus President. Organized and maintained documentation file on all externship students. Maintained an active lead generation system to ensure sufficient externship opportunities were available for students. Assisted with recruiting, training, developing, and managing new employees and current staff members of the department.
Case Manager, 02/2002 - 05/2006 Jevs Human Services – Camden, NJ,
Researched and documented legal data for intake and processing client information Served as liaison to outside agencies and affiliates (judicial, social welfare, medical and educational). Processed weekly progress reports. Facilitated monthly case review meetings. Conducted one-on-one career planning and daily individual counseling sessions with clients. Coordinated life skills building workshops and weekend recreational activities.
Education
Certified Life and Professional Coach: , Expected in - iCoach University - Tucson, Arizona GPA: Status -
Associates of Science: Business Management, Expected in - Everest University - Tampa, FL GPA: Status -
Diploma: Medical Assisting, Expected in - Applied Career Training - Tampa, Virginia GPA: Status -
Skills
Administrative support, Certified Life and Professional Coach, Effective decision-making, Documentation management, Facilitating and managing meetings, Adhere to policies and procedures, Program Management, Coordinating and facilitating workshops, Training and Development.
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