Sr. Administrative Assistant Resume Example

Skills

Presentation design
Spreadsheet development
Accounts payable and receivable
Technologically savvy
Accounting skills
Records management systems
PC proficient
Recordkeeping and bookkeeping
Account balancing reconciliation
Memo preparation
Report analysis
Microsoft
Back office operations
Executive presentation development
Sensitive material handling
Mail management
Program file distribution
Data entry documentation
Advanced MS Office Suite knowledge
Travel administration

Meeting planning
Excel spreadsheets
Resourceful
Schedule management
Multitasking and prioritization
Organization and efficiency
Self-starter
Inventory supplies
Data organization
Deadline-oriented
Meticulous attention to detail
Employee training and development
Account reconciliation
Staff motivation
Professional and polished presentation
Negotiation
Appointment scheduling
Strong problem solver
Confidential document control
Event coordination

Education and Training

Some College (No Degree): PhotographyCerritos CollegeCity, State

SR. ADMINISTRATIVE ASSISTANT

Summary

Dedicated and driven Senior Administrative Assistant bringing top strengths in balancing multiple responsibilities, communication and organizing workflows gained during 40+ years in field. Adept at producing reports and letters, routing packages and updating tracking documents. Customer-focused and results-oriented.

Experience

Company Name - Sr. Administrative AssistantCity, State09/2008 - Current

Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Managed costs by ordering and maintaining office equipment and stationary.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Produced and distributed memos, newsletters, email updates and other forms of communication.

Company Name - Sr. Administrative AssistantCity, State02/1993 - 12/2007

Coordinated executive's daily calendar and planned appointments and events.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Managed costs by ordering and maintaining office equipment and stationary.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Produced and distributed memos, newsletters, email updates and other forms of communication.
Trained and mentored subordinates, and monitored performance in key areas.
Assigned projects to administrative staff, boosting office productivity and streamlining processes.
Facilitated monthly team meetings to discuss more efficient procedures and eliminate duplicated efforts or antiquated processes.
Created, documented and implemented administrative processes to reduce process gaps and effectively train team members in proper protocols.
Conducted research using various media sources to obtain relevant data for staff requirements.
Coordinated office activities to streamline operations and promote compliance with organizational policies.
Offered technical expertise to customers, administrative staff and business leaders to accomplish smooth project rollouts.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Maintained inventory in supply closet to prevent shortages.

Company Name - Administrative AssistantCity, State

Managed office duties, including ordering materials, organizing workspaces, answering emails and making phone calls.
Answered phones to direct callers, schedule appointments and provide general office information.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Greeted visitors or callers daily to handle questions or direct to appropriate staff.
Answered and routed telephone calls and took messages.
Obtained scanned records and uploaded to database.
Delivered exceptional customer service through direct communication with clients and team members.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Oversaw office inventory and timely reordering of supplies.
Maintained inventory in supply closet to prevent shortages.
Managed incoming and outgoing mail, filing and meeting coordination.
Responded to inquiries via email, telephone and social media platforms.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Directed customer communication to appropriate department personnel.

Accomplishments

Research - Investigated and analyzed client complaints to identify and resolve issues.
Data Organization - Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Planned and executed all aspects of a major office headquarter move.
Multitasking - Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Discovered data storage issues with 30 accounts problem affecting researched every account to confirm they are valid and a new payment plan. This included 2 large acquisitions.
Increased office organization by developing more efficient filing system and customer database protocols.
Selected to train new office personnel in policies, procedures, and office management software.
Coordinated all department functions for team of 192 employees.
Successfully planned and executed corporate meetings, lunches and special events for groups of 600+ employees. (Quarterly update meetings along with various other total team meetings)
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Achieved recognition by management for friendly and responsive service.
Represented executive-level management as first-point-of-contact in all communications with vendors, personnel, and clients.
Process Improvement - Oversaw implementation of new SharePoint system which I built and resulted in more cost-effective service.

Resume Overview

School Attended

Cerritos College

Job Titles Held:

Sr. Administrative Assistant
Administrative Assistant

Degrees

Some College (No Degree) : Photography

Sr. Administrative Assistant Resume Example

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