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Sr Admin Associate Food Nutrition Services resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

I'm a professional energetic and motivated leader with proven ability to effectively reach organizational goals. A self-starter who works well independently to handle assignments and is willing to go above and beyond. I possess strong service skills with the ability to problem solve. Wide range of financial industry experience and budget management. I excel at analyzing workflows and procedures to generate new ideas for efficiency improvement and production quality. Highly adaptable to ever-changing circumstances and capable of multitasking ensuring deadlines are met.

Skills

Customer Service

Strong Initiative

Adaptability

Organization

Leadership

Analytical Skills

Professional Communication

Computer Software - Excel, Word & PowerPoint

Education
Manor High School Manor, TX Expected in 05/2001 Diploma : - GPA :
Texas State University San Marcos, TX Expected in : - GPA :

Earned 81 credits

Work History
Glacier Bancorp - Sr. Admin Associate - Food & Nutrition Services
Belgrade, MT, 08/2019 - Current
  • Prepare correspondence, forms, reports, etc., for the department head and other department staff members.
  • Compile pertinent data as needed when preparing various state and local reports.
  • Maintain physical and computerized information files on food, supplies and equipment products.
  • Manage federal budget accounts and prepare expense/revenue reporting.
  • Follow district procurement procedures meeting federal funding guidelines for purchases.
  • Reconcile departmental purchases made with Purchasing card.
  • Perform routine bookkeeping tasks, including deposit entries and simple arithmetic operations for the department.
  • Assist with the preparation of purchase orders and invoice payment authorizations from appropriate budget accounts.
  • Work collaboratively with the finance office on internal/external audit activities for child nutrition.
  • Monitor and process personnel time records including leave requests and reports; compile information and submit to the appropriate administrator.
  • Answer incoming calls, take reliable messages, and route to appropriate staff.
  • Assist with processing meal applications under NSLP, prepare eligibility letters and update student status records. Maintain confidentiality of all information.
  • Troubleshoot problems with office equipment and POS software to help staff stay productive and on-task.
  • Schedule and participate in applicant interviews. Partner with Human resources through hiring the process.
  • Organize and maintain training records for departmental staff.
Manor ISD - Grant Administrative Associate
City, STATE, 03/2018 - 07/2019
  • Successfully administered federal grant funds for the benefit of district staff and students meeting state academic and performance standards.
  • Ensured that campus activity supported through special revenue met the intent of the grant source and was in full compliance with all applicable policies and regulations.
  • Managed and monitored federal grant budget and expenses. Completed budget transfer transactions as necessary.
  • Prepared and submitted payroll for federally funded employees.
  • Collaborated with internal state and federal program department to ensure grant initiatives were met.
  • Communicated with external vendors. Assisted purchasing dept. with procurement process by compiling documentation needed for contracts and RFP process including vendor packets and proposals.
  • Organized presentations and demos for administration reviews.
  • Ordered, received and created inventory tracking for all grant purchases. Maintained all paper and electronic records for grant expenses, contracts and payroll.
  • Prepared written correspondence, schedules and budget reports associated with campus grant budget.
  • Scheduled meetings and appointments, maintained calendar for the assigned administrator.
A+ Federal Credit Union - Consumer Loan Manager
City, STATE, 05/2011 - 09/2017
  • Managed consumer lending personnel including training, hiring, coaching, mentoring and setting sales and service goals.
  • Facilitated effective monthly dialogs centered around company objectives, strategic plan and metrics.
  • Prepared daily and monthly production reports and call reports utilizing CSV and Excel formats.
  • Reviewed, updated and created Credit Union's consumer lending procedures and forms to assure compliance with applicable State and Federal laws and regulations.
  • Assisted with administrator duties for programs through 3rd party vendors.
  • Completed loan overrides, adjustments, and modifications.
  • Prepared written responses for member loan servicing concerns.
  • Approved release of liens and international letter requests.
  • Prepared performance evaluations for staff and revised job descriptions as necessary.
  • Reconciled expenses and completed expense reimbursement reports.
  • Served as a team leader or member on organizational or departmental projects.
A+ Federal Credit Union - Lending Contact Center Supervisor
City, STATE, 10/2009 - 05/2011
  • Supervised the daily operations of the Lending Contact Center and the Outbound Call Center. Including training, hiring, coaching, and conducting evaluations and terminations.
  • Developed strategies for consultative sales techniques to grow member relationships.
  • Updated timekeeping, prepared payroll and kept track of all time accruals for staff.
  • Reviewed workload and established work schedules to provide maximum department coverage.
  • Monitored quality call service through call evaluations.
  • Prepared monthly departmental performance reports focusing on departmental objectives.
  • Researched and resolved member issues using analytical skills to maintain member relationships.
  • Balanced general ledger reports for ancillary product sales and prepared incentive disbursement reports for payroll.
  • Contributed to departmental planning and budgeting by anticipating future needs and improvement of processes.
  • Assisted with the development and implementation of new programs, processes or products. Updated and created procedures as necessary.
Accomplishments
  • Docusign - certified administration user for electronic signature system.
  • NMLS Registered National Mortgage Licensing System
  • Glenn Shepard Leadership Program

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Resume Overview

School Attended

  • Manor High School
  • Texas State University

Job Titles Held:

  • Sr. Admin Associate - Food & Nutrition Services
  • Grant Administrative Associate
  • Consumer Loan Manager
  • Lending Contact Center Supervisor

Degrees

  • Diploma

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