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Sr Account Executive Resume Example

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SR ACCOUNT EXECUTIVE
Summary
Results-driven sales and management professional who exceeds revenue goals, quickly develops new accounts and achieves high customer service satisfaction ratings. 
Sales professional offers 12+ years of leadership and account management experience as an integral part of fast-paced sales teams.
Thoroughly understands client preferences and needs, and effectively manages sales teams to optimize customer satisfaction.
Strategic thinker and proactive problem solver with expertise in consultative selling and territory sales management. 
Prior experience in the Massachusetts healthcare industry.  Extensive network of contacts in the Massachusetts provider network.
Skills
  • Territory Sales and Account Management Experience 
  • Strategic account development
  • Customer Needs Assessment
  • Exceptional customer service skills
  • Proven sales track record
  • Skilled multi-tasker
  • Computer/CRM Systems Proficient
  • Business development
Experience
Sr Account Executive 12/2011 to Current Center for Diagnostic Imaging (CDI) Dedham, MA
  • CDI is a nation wide company with a network of outpatient-based diagnostic imaging centers with the best local radiologists, clinical teams and operational support.  CDI has unwavering focus on quality, access, service excellence and value. 
  • Maintains productive relationships with CDI's customer base through delivery of extraordinary customer service and support for our clients and patients
  • Delivers educational and marketing seminars at the market level to new and existing clients
  • Develops target market and segmentation plan by product line for defined market.  
  • Identifies key strategic customers for business development opportunities and works with local leadership to grow the market
  • Develops and executes strategic marketing and territory plans to ensure growth and market share
  • Maintains market intelligence and competitive data base 
  • Establishes and maintains Salesforce.com database
  • Partners with CDI radiologist to ensure client satisfaction and explore new product lines 
  • Facilitates monthly sales marketing conference call with corporate leadership.
  • Assist Corporate Marketing in the development of marketing materials, marketing campaigns, ect for the Massachusetts market
  • Monitors payor referral activity
  • Provide sales leadership, motivation and individual development to the Account Executive sales team in the Massachusetts market.  
Sales Representative 11/2008 to 12/2011 Paychex, Inc. Quincy, MA
  • Paychex, Inc. is a recognized leader in the payroll, human resource, and benefits outsourcing industry
  • Marketed and sold the Paychex, Inc suite of services by prospecting and acquiring new clients
  • Scheduled weekly client appointments utilizing multiple communication channels (phone, email, marketing campaigns, networking groups)
  • Developed relationships with potential and current referral sources 
  • Evaluated the business owner/decision maker's needs, determined which products or services were appropriate and worked with the local Paychex team to ensure that we are meeting the clients expectations
Field Sales Manager 03/2005 to 11/2008 Pitney Bowes Global Mailing Framingham, MA
  • Pitney Bowes is a global technology company powering clients around the world with products, solutions and services in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce.
  • Prospecting new business and managing current customer needs and objections.
  • Sold the Pitney Bowes suite of products to all customers.
  • Required to understand the customers business process, issues and requirements. 
  • Presented an extensive knowledge and selling skills for the most comprehensive range of mailing hardware, address software, folding & inserting systems, shipping systems in the end-to-end business mailing process. 
  • Set meetings with targeted prospects, identifying and interviewing all individuals involved in the decision making process.
  • Prepared business and pricing proposals in conjunction with market technology specialists. 
  • Conducted presentations providing customized solutions, resolution of issues and solidifying business partnerships. 
  • Monitored market conditions, product innovations and competitor activity.
Sales Department Manager and Inside Sales Consultant 05/2003 to 03/2005 MIS Training Institute LLC Framingham, MA
  • International leader in audit, IT audit and information security training, with offices in Boston and London. 
  • Conducted business to business telephone sales.
  • Contacted new and existing customers to discuss how their needs could be met with specific product and services.
  • Responded to all customer inquiries in a timely manner.
  • Implemented a consultative selling approach on all inbound calls.
  • Maintained detailed account records and contact logs using MIS Training software.
  • Managed a regional sales staff of 3 members
Education and Training
Bachelor of Science: in Aquaculture and Fisheries Science and Technology 2000 University of Rhode Island South Kingston, RI, United States
  • Cumulative GPA: 3.09
Sales Career Awards
  • Pitney Bowes - Rookie of the Year 2005 Boston District
  • Pitney Bowes Sales Excellence Conference: 2005 (Ranked 14th) & 2006 (Ranked 8th)
  • Paychex - Sales Conference Award Winner
  • Paychex - Level 1 Diamond Club Award Winner
  • CDI - Outstanding Sales Trainee Award 2012
  • CDI - Sprint to MRI Growth (Ranked 6th) 2014
Activities and Honors
  • Boy Scouts of America - Awarded Eagle Scout Rank
  • University of Rhode Island Men's Varsity Swim Team (1996-2000) - Team Captain (2000)
  • Avid Runner - Completed the Boston Marathon in 2013 & 2014 and the New York City Marathon in 2015
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Resume Overview

Companies Worked For:

  • Center for Diagnostic Imaging (CDI)
  • Paychex, Inc.
  • Pitney Bowes Global Mailing
  • MIS Training Institute LLC

School Attended

  • University of Rhode Island

Job Titles Held:

  • Sr Account Executive
  • Sales Representative
  • Field Sales Manager
  • Sales Department Manager and Inside Sales Consultant

Degrees

  • Bachelor of Science : in Aquaculture and Fisheries Science and Technology 2000

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