Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
I am looking to utilize my 17 years of experience to bring a unique blend of training & development, along with administration and management experience. I am a Highly motivated person who thrives on being passionate in my unique perspective to the work environment, having worked on both sides of the workforce. My skill set allows me to have balance in my leadership approach, along with working well in cross-generations and cross-cultural teams. 

Excellent planner and coordinator
Project management
Strategic planning
Budgeting and finance
Recruitment/talent development
Vendor sourcing and negotiations
Multi-operations management
Methodologies and deployment
Quality control
Inventory control
Visionary, and Team player
Strong team-builder
Complex problem solving
Research and analysis
Operations management
Customer retention
Marketing and advertising
Work History
03/2010 to Current Spot Welder/Crane Operator Assurant | Indianapolis, IN,

Track welds metal parts together, using spot welding gun or hand, electric, or gas welding equipment and examines workplace for defects and measures workplace with straightedge or template to ensure conformance with specifications.
Working with a team to create world class manufacturing through safety and assessment of the work environment.
We must have communion and line of sight at all time because of the dangerous nature of our job.
Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Making sure that safety measures are followed and pre check before working on the job that is assigned to us at that time.
This requires head gear, ear plugs, along with safety glasses.
Managing Supply Chain system with the input and out put of materials, and product to the customers and quality time management.
05/2007 to 03/2010 Bank Teller/Business Banker University Of Wisconsin Madison | West Allis, WI,

Accurately processed all customer banking transactions, such as deposits, withdrawals, Investments, paying the taxes, along with many other personal and business items.
Take a lead role in creating an outstanding customer experience by resolving customer service issues, opening new accounts, offering convenience services, and helping the Branch meet sales objectives contributing to the success of the firm.
Assisted with planning, supervising and participating in teller, bookkeeping and sales operation of the branch.
Made and implemented best practice recommendations.
Adhered to confidentiality policy, code of ethics and follow all policies and procedures relative to Consumer Compliance and Bank Secrecy Act laws/regulations.
Having Relationship Management by developing relationships with businesses with the positions assigned market area.
Product knowledge and Expertise
06/2005 to 03/2006 HR Clerk/Club Greektown Rep Greektown Casino L.L.C | City, STATE,

Screened and Processed the initial employment applications of permanent and temporary staff.
Along, with directing incoming calls; inform prospective candidates of application and positions positing status.
Maintains electronic and hardcopy personnel records; performs data entry of pertinent personnel information, maintains complete and secure hardcopy records, ensures proper documentation is maintained, and formulates basic queries and reports.
Maintains confidential department files to include employee files, benefits files, recruiting files, EEO-1 records, I-9 records, and personnel action forms affecting pay or status using the Payroll and Position Control Systems.
Enrolls new Club members and provides customer service to existing members.
Informs Club members of benefits, contests, and promotions.
Maintains a working knowledge of Club Greektown facilities, as well as current and upcoming special events, in order to advise guests and fellow Associates of same, whenever possible.
Resolves minor guest conflicts which relate casino club.
Ensures a maximum level of guest service and satisfaction is achieved and maintained.
Maintains the highest level of confidentiality.
2003 to 03/2006 Executive Assistant Exec-u-Tech, Inc (Michigan Works Affiliate) | City, STATE,

Managing the day-to-day operations of the office, while organizing and maintaining files and records.
Coordinate and manage executive's schedule, exercising judgment and tact in coordinating meetings, creating agendas and making appointments for Company and outside personnel.
Managing projects and conducting research.
Preparing and editing correspondence, reports, and presentations for Executive Staff.
Represents the executive by attending meetings in the executive's absence; speaking for the executive.
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Anticipating needs of the CEO and executive management team and clarifying direction, as necessary.
Competently handle information that is sensitive, complex and confidential in nature.
Prepare, review and approve, expense reports that may involve exchange rate calculations for and on behalf of the CEO.
Serve as a supervisor to other senior executives Administrative Assistants throughout the company.
Oversee installation; ensure back up systems operate effectively; purchase hardware and software for proper company purposes.
01/2000 to 2003 Shift Manager Jamjomar, Inc (McDonalds) | City, STATE,

Managed 10 - 18 employees on average daily from work schedules to floor placement.
Take accountability for my unit and team.
Co-ordinated people, product and equipment to ensure a safe, consistent, profitable and smooth running shift.
Monitored food preparation and methods and resolve customer complaints about food quality or service.
Used computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
Interacted with customers daily to handle inquires, comments and concerns in order to improve the customer experience.
Ensuring the efficient running of the restaurant in accordance with company policies and procedures.
Provide leadership, coaching and direction to all crew members to ensure there is an engaged, motivated and skilled team who are customer focused.
Deal with any complaints escalated to me by the team promptly.
Take an active and positive role in recruitment of new team members, Provide motivation, encouragement and regular feedback to the team, Be confident in tackling underperformance within the team and escalate where necessary.
Expected in Current Bachelor of Science | Business Administration & Management Wayne State University, Detroit, Michigan GPA:
Business Administration & Management with a concentration in Supply Chain Management & information System Management
Software Skills
JD Edwards, Access, Excel, Exchange, Outlook, Power Point, Publisher, Microsoft Word, People soft, Quick Books Financial
Additional Information
OTHER ACTIVITIES: NAACP, Boy & Girls Club Alumni Member, Henry Ford Community College Student Council, Michigan Technical Academy Parents group

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School Attended

  • Wayne State University

Job Titles Held:

  • Spot Welder/Crane Operator
  • Bank Teller/Business Banker
  • HR Clerk/Club Greektown Rep
  • Executive Assistant
  • Shift Manager


  • Bachelor of Science

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