Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Motivated sales professional offering 4 years of progressive customer service experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Friendly and enthusiastic Retail Sales Associate. Highly successful at up selling and promoting new products. Experienced professional knowledgeable about management operations, team leadership and training. Offering 3 years of experience and ready to take on dynamic, growth-oriented position in fast-paced environment at Walmart . Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.

  • Stocking and replenishing
  • Merchandising expertise
  • Sales training
  • Flexible schedule
  • Cash register operations
  • Communication skills
  • Multi-tasking strength
  • Organization
  • Training and development
  • Opening and closing procedures
  • Strong work ethic
  • Friendly demeanor
  • Count verification
  • Quality control
  • Item packaging
  • Attention to Detail
Work History
08/2021 to 03/2022 Packing Machine Operator Bass Pro Shops | Tyler, TX,
  • Adjusted machine components and machine tension and pressure according to size and processing angle of product.
  • Attached identification labels to finished packaged items, or cut stencils and stenciled information on containers.
  • Removed finished packaged items from machine and separated rejected items.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
  • Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
  • Observed machine operations to verify quality and conformity of filled and packaged products to standards.
  • Used moving equipment to transfer materials, supplies, or products between work areas.
  • Cleaned and sanitized lines during changeovers from one product to another.
  • Executed month-end inventory counts to identify discrepancies.
  • Recorded shipment data such as weight and discrepancies using Shipment inventory by increase our percent's by 10% of finish order.
01/2021 to 03/2022 Apparel Sales Associate Michaels Stores | Lompoc, CA,
  • Worked with customers to understand needs and provide excellent service.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled income calls per seconds to address customer inquiries and concerns.
  • Carried out day-day-day duties accurately and efficiently by 100%.
  • Created stunning displays to capture customer attention. and increase sales.
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Cleaned, closed and secured store at end of shift.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Encouraged customers to find accessories and other upsell items to complete ensembles.
03/2021 to 05/2021 Overnight Stock Associate Blain Supply, Inc. | Monroe, WI,
  • Checked aisles for spills to complete quick clean-up.
  • Performed daily inventory checks of merchandise on hand through promo sale and pushing item on floor. which also increase sale by 10%.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Unloaded arriving product stock and moved to store display areas.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Met established regulatory and organizational guidelines mandating cleanliness.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Emptied trashcans and transported waste to collection areas.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
09/2020 to 01/2021 Barkley and Deli Department Manger Penn State University | University Park, PA,
  • Improved operations through consistent hard work and dedication.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts by increase 10% of getting other department done because of change with management.
  • Used coordination and planning skills to achieve results according to schedule.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Carried out day-day-day duties accurately and efficiently.
  • Received and processed stock into inventory management system.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Maintained energy and enthusiasm in fast-paced environment.
06/2016 to 01/2020 Sporting Goods Sales Associate KFC | City, STATE,
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Tracked stock using company inventory management software
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Increased sales by 10% over year by offering consultation on products and services and applying customer service and up selling techniques
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Maintained customer satisfaction while handling [one] product returns quickly and professionally
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
08/2015 to 04/2016 Fast Food Worker Company Name | City, State,
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Performed shift change tasks each day to keep store efficient and neat
  • Maintained clean, sanitized and well-organized food preparation zones
  • Packed food items for later use to save staff time during busy hours
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till
  • Greeted customers promptly and took orders to keep flow of traffic moving
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination
  • Developed loyal clientele through friendly interactions, positive attitude and prompt assistance
  • Cross-trained and coordinated scheduling with team members to ensure seamless service
  • Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures
  • Strictly followed all cash, security, inventory and labor policies and procedures
  • Achieved 10% on-time reporting record for every shift to relieve coworkers from duty
  • Maintained clean and safe environment, including kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness
  • Wiped counters, clean bathroom and sanitized equipment to maintain clean food prep and dining areas
  • Completed opening, closing and shift change tasks to promote store efficiency
Expected in 06/2016 High School Diploma | Grant High School, Sacramento, CA, GPA:
  • Awarded “Employee of the Month” in 2017.
  • Sales - Increased sales by 10% over a two year period.
  • Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
  • Managed and led a team of Retail Sales Associates.
  • Exceeded team sales goals by 10%.
  • Managed more than 50 customers during demanding sales events in an effective and gracious manner.
  • Managed two whole separated department myself. introvert, shipment order, pushing out item on the self while introvert change during the season come by. Promo sale and clearance sales.

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School Attended

  • Grant High School

Job Titles Held:

  • Packing Machine Operator
  • Apparel Sales Associate
  • Overnight Stock Associate
  • Barkley and Deli Department Manger
  • Sporting Goods Sales Associate
  • Fast Food Worker


  • High School Diploma

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