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Sporting Goods Sales Associate resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hardworking and reliable, with a strong ability to multitask. Highly organized, proactive and punctual with a team-oriented mentality.

Skills
  • Warranty programs
  • Customer interaction
  • Sales goals
  • Sports equipment knowledge
  • Teambuilding
  • Customer service
  • Analytical
  • Communication
  • Flexible
  • Organization
  • Multitasking
  • MS Office
  • Active listening
Education and Training
Oasis High School Santa Cruz, CA, Expected in 2019 High School Diploma : - GPA :
Experience
Whole Foods - Sporting Goods Sales Associate
Falls Church, VA, 2019 - Current
  • Pushed, lifted and pulled bins weighing over 50 pounds using proper techniques to avoid injury and item damage.
  • Welcomed guests and asked open-ended questions to best determine optimal product choices.
  • Explained to customers the benefits of certain types of equipment and apparel and discussed product features.
  • Educated customers on latest promotions, sales incentives and other offerings to enable savings and promote loyalty.
  • Established long-term customer relationships by assisting shoppers with friendly and helpful demeanor.
  • Investigated inventory system to check for specific items or specialty products.
  • Prevented shoplifting by quickly identifying suspicious individuals and notifying security staff.
  • Completed customers' purchases by processing credit and payment cards and placing items in bags.
  • Performed daily examinations of store to restock rapidly selling items and goods.
  • Engaged with customers upon entering to satisfy quick questions and locate products.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Stayed up to date on store promotions, payment policies and security practices.
Kickhaefer Manufacturing Company - Game Operator
Southeast Wisconsin, WI, 06/2020 - 08/2020
  • Identified and removed out-of-order games from floor until fully operational.
  • Coordinated and planned promotions and special events, increasing sales revenue.
  • Computed payouts for ticket dispensing games to guests.
  • Maintained electronic and mechanical equipment, reducing errors and increasing game functionality.
  • Delivered instructional guidance to guests on game room equipment.
  • Collected, tallied and documented tokens from token actuated games.
  • Performed daily upkeep and cleaning of all game room components.
  • Provided physical assistance to visitors getting onto and off of rides.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
  • Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
  • Sold tickets and collected additional fees from customers for special services.
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.
  • Operated attraction equipment precisely to concur with operational procedures.
  • Collaborated with peers to deliver consistent service and promote customer retention.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
Wegmans Food Markets - Sales Associate
Short Hills, NJ, 05/2020 - 08/2020
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Offered product and service consultations and employed upselling techniques.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Target - Cart Attendant
City, STATE, 09/2018 - 12/2018
  • Retrieved carts from docking areas in retail parking lots.
  • Repaired damaged carts.
  • Organized carts in bay after returning from parking lot.
  • Gathered and corralled shopping carts, ferried carts back to store and helped guests carry out and load larger items or large grocery orders.
  • Cleaned parking lots and sidewalks by picking up litter, removing snow and treating ice and monitored outside activities to keep area safe for customers.
  • Collected shopping carts and baskets from inside and outside store.
  • Helped customers find stock, manned register as backup, bagged groceries and retrieved and replaced damaged items noticed at checkout.
  • Kept entrances clean of debris or clutter, cleaned up spills throughout store, stocked shelves and cleaned restrooms and other surfaces.
  • Greeted guests and members upon arrival and departure, assisted customers and golf shop staff and addressed customer complaints or concerns.
  • Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.

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Resume Overview

School Attended

  • Oasis High School

Job Titles Held:

  • Sporting Goods Sales Associate
  • Game Operator
  • Sales Associate
  • Cart Attendant

Degrees

  • High School Diploma

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