Sporting Goods Sales Associate resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Hardworking and reliable, with a strong ability to multitask. Highly organized, proactive and punctual with a team-oriented mentality.
Skills
Warranty programs
Customer interaction
Sales goals
Sports equipment knowledge
Teambuilding
Customer service
Analytical
Communication
Flexible
Organization
Multitasking
MS Office
Active listening
Education and Training
Oasis High SchoolSanta Cruz, CA, Expected in 2019 – –High School Diploma: - GPA:
Experience
Whole Foods - Sporting Goods Sales Associate Falls Church, VA, 2019 - Current
Pushed, lifted and pulled bins weighing over 50 pounds using proper techniques to avoid injury and item damage.
Welcomed guests and asked open-ended questions to best determine optimal product choices.
Explained to customers the benefits of certain types of equipment and apparel and discussed product features.
Educated customers on latest promotions, sales incentives and other offerings to enable savings and promote loyalty.
Established long-term customer relationships by assisting shoppers with friendly and helpful demeanor.
Investigated inventory system to check for specific items or specialty products.
Prevented shoplifting by quickly identifying suspicious individuals and notifying security staff.
Completed customers' purchases by processing credit and payment cards and placing items in bags.
Performed daily examinations of store to restock rapidly selling items and goods.
Engaged with customers upon entering to satisfy quick questions and locate products.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Stayed up to date on store promotions, payment policies and security practices.
Kickhaefer Manufacturing Company - Game Operator Southeast Wisconsin, WI, 06/2020 - 08/2020
Identified and removed out-of-order games from floor until fully operational.
Coordinated and planned promotions and special events, increasing sales revenue.
Computed payouts for ticket dispensing games to guests.
Maintained electronic and mechanical equipment, reducing errors and increasing game functionality.
Delivered instructional guidance to guests on game room equipment.
Collected, tallied and documented tokens from token actuated games.
Performed daily upkeep and cleaning of all game room components.
Provided physical assistance to visitors getting onto and off of rides.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
Sold tickets and collected additional fees from customers for special services.
Assisted patrons with unloading and loading to remain compliant with safety regulations.
Operated attraction equipment precisely to concur with operational procedures.
Collaborated with peers to deliver consistent service and promote customer retention.
Trained new employees on ride operations, pointing out safety mechanisms and features.
Wegmans Food Markets - Sales Associate Short Hills, NJ, 05/2020 - 08/2020
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Offered product and service consultations and employed upselling techniques.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Negotiated and closed deals with minimal oversight.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Target - Cart Attendant City, STATE, 09/2018 - 12/2018
Retrieved carts from docking areas in retail parking lots.
Repaired damaged carts.
Organized carts in bay after returning from parking lot.
Gathered and corralled shopping carts, ferried carts back to store and helped guests carry out and load larger items or large grocery orders.
Cleaned parking lots and sidewalks by picking up litter, removing snow and treating ice and monitored outside activities to keep area safe for customers.
Collected shopping carts and baskets from inside and outside store.
Helped customers find stock, manned register as backup, bagged groceries and retrieved and replaced damaged items noticed at checkout.
Kept entrances clean of debris or clutter, cleaned up spills throughout store, stocked shelves and cleaned restrooms and other surfaces.
Greeted guests and members upon arrival and departure, assisted customers and golf shop staff and addressed customer complaints or concerns.
Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
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