Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration. Bilingual with some Spanish. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Studied Hospitality and Culinary arts with 4 years of successful experience in Hospitality and Culinary. Recognized consistently for performance excellence and contributions to success in Retail/Sales industry. Strengths in Customer Satisfaction and De-Escalation backed by training in Hospitality.
Skills
Product promotions
Account servicing
Hospitality expertise
Sales expertise
Product research and knowledge
Strategic Planning
Customer Relations
Lead prospecting
Responsible
Basic math
Project Management
Adaptability
Flexible & Adaptable
Conflict resolution
Planning and Coordination
Determined and High drive
Work History
Specialty Sales Associate, 08/2020 to 04/2021 Hudson Group – Desoto, TX,
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Used consultative sales approach to understand and meet customer needs.
Set up appointments with potential and current customers to promote new products and services.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Identified prospect needs and developed appropriate responses along with information on suitable products and services.
Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
Serviced existing accounts on regular basis to maximize revenue.
Proactively managed client correspondence and recorded all tracking and communications.
Branded products through effective salesmanship and maintained long-term relationships with clients.
Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Monitored weekly sales to write reports for senior leadership and streamline operational processes.
Maximized business potential by providing excellent customer service.
Contacted customers and prospects to generate new business to achieve company growth goals.
Used my view to maintain company database with essential account and sales information.
Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
Used ESVS and Order Up to maintain company database with essential account and sales information.
Exceeded sales goals, increased revenue and facilitated sales. Such as Winning a credit award for most Credit applications in our district .
Cold-called leads and closed large number of new sales over several months.
Implemented brand marketing and sales campaigns.
Managed all sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
Resolved all issues efficiently and enhanced customer satisfaction ratings.
Leveraged proven sales methods to increase revenue and surpass sales objectives.
Cashier, 03/2020 to 08/2020 Southern States Cooperative, Inc. – Monroe, NC,
Assisted customers by answering questions and fulfilling requests.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted cashier team with resolving problems and maintaining efficiency.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Quickly and accurately counted drawers at start and end of each shift.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of weekly deals.
Worked closely with shift manager to solve problems and handle customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Trained as Receiving/Sales associate and provided back-up coverage to provide customers with optimal support.
Increased sales by offering advice on purchases and promoting additional products.
Prep Cook, 11/2018 to 12/2018 Abbvie, Inc – Mcallen, TX,
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Practiced proper safety and sanitation standards.
Prepared ingredients for menu items.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Cooked all menu items according to specified instructions.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Packaged, arranged and labeled ingredient stock, storing at established temperatures.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Managed opening and closing shift kitchen tasks.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Fried, grilled and baked foods such as Pastries, Breads and Fries .
Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
Prepared meats for dish assembly and serving by slicing and pre-cooking.
Prepared average of 200 menu items per shift.
Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
Stocked ingredients, tracked expenses and maintained foodservice equipment in proper operating condition.
Served attractive, appetizing meals and deployed proven tasting techniques to confirm quality, taste and palatability prior to service.
Embraced full responsibility for food quality and garnished artful dishes for maximum appeal to discerning customers.
Identified inefficiencies leading to improved productivity.
Education
High School Diploma: , Expected in 05/2020 Burbank High School - San Antonio, TX GPA:
Accomplishments
Top sales and credit in District competition for Home Depot
Drove high sales over 70% district average along with selling additional protection plans
Given many Homer badges for great work and customer satisfaction and driving sales/credit.
Easily resolved customer issues resulting in a satisfied customer
Top 5% of highschool class
Built sets for district completion in theater
Competed in many Culinary arts competitions
Graduated with Honor Roll
Certifications
ServeSafe Food handling, ServSafe - good until 4/16/2022
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
