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Specialty Sales Associate Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Specialty Sales Representative with excellence develops business relationships and offers customer-focused solutions. Highly motivated self-starter relentlessly pursues sales performance. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 5 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Hardworking and reliable with strong ability to work with customers and build special relationships with them. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Customer needs assessment
  • Multi-line telephone skills
  • Business operations understanding
  • Meticulous and organized
  • Recordkeeping and bookkeeping
  • Office equipment operations
  • Organization and efficiency
  • Data entry
  • Certified Microsoft Office Specialist
  • Multitasking and prioritization
Education and Training
Grace Christian Acad. Jeffersonville, KY, Expected in 03/2017 High School Diploma : - GPA :
  • Honor Roll: Graduated with an averaged GPA of 4.0
Experience
Hudson Group - Specialty Sales Associate
Burien, WA, 09/2015 - Current
  • Established and maintained professional relationships with targeted account groups.
  • Conducted consultative selling approach with customers using visual aids, samples and other key resources.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Adhered to all company initiatives and achieved established goals for each.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
Amica Mutual Insurance - Customer Service Representative
Park Ridge, NJ, 05/2019 - 08/2020
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Documented conversations with customers to track requests, problems and solutions.
  • Helped customers complete withdrawals, deposits and transfers as well as open new accounts and obtain balance information.
  • Empowered customers with knowledge to independently navigate bank systems and online tools to get common answers and process basic transactions.
  • Boosted customer satisfaction with knowledgeable answers and fast service for diverse needs.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
Teachers Federal Credit Union - Teller
Nesconset, NY, 05/2018 - 05/2019
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Supplied tellers with coin and currency as needed.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Established new customer accounts, including checking, savings, lines of credit and loans.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Cresco Labs - Operations Manager
California, MD, -
  • Established organizational vision and developed strategies to achieve sales and customer service goals.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Established work priorities to meet contractual obligations for schedule and installations.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
  • Performed timely and budget-complying project management on multi-faceted issues.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.

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Resume Overview

School Attended
  • Grace Christian Acad.
Job Titles Held:
  • Specialty Sales Associate
  • Customer Service Representative
  • Teller
  • Operations Manager
Degrees
  • High School Diploma