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Specialty Pharmacy Liaison resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Certified Pharmacy Technician well versed in filling 70-80 medication orders. Flawlessly maintains customer profiles, and monitors inventories. Eager to contribute tireless work ethic and talent for quickly and effectively fulfilling customers needs to the Yale organizations. Flexible Specialty pharmacy liaison offering 10-year history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices. Industrious Pharmacy technician with experience in retail, hospital pharmacy, oncology pharmacy, and specialty pharmacies. Leverages patients to support efficient and maintain compliance with pharmacy operations. Delivers meticulous formulation, courteous patient support and exceptional inventory management. Motivated professional, adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Results-focused professional with strength in IV admixture. Proactive leader with strengths in communication and collaboration. Proficient and adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Communicative and team-oriented. Bilingual and fluent in Spanish, offering solid comprehension of cultural diversity. Hardworking, reliable and highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Prescription Filling and Labeling
  • Regulatory Compliance
  • Wholesale Ordering
  • Payment Processing
  • Data Entry
  • Detail-Oriented
  • Answering and Routing Calls
  • Recordkeeping and Documentation
  • Cleaning and Sanitizing
  • Equipment Cleaning and Maintenance
  • Prioritization and Organization
  • Bulk Medicine Prepacking
  • Dispensing Medications
  • Medication Documentation
  • Inventory Management
  • Chemical Handling
  • Prescription Refill Fulfillment
  • Inventory Tracking
  • Time Management
  • Microsoft Office
  • Confidentiality Practices
  • Mathematical Aptitude
  • Medication and Equipment Invoicing
  • Insurance Claim Processing Software
  • Attention to Detail
  • Aseptic Techniques
  • Employee Training
  • HIPAA Compliance
  • Mathematical Reasoning
  • IV Pack Preparation
  • Staff Leadership
  • Product and Service Merchandising
  • Creative Thinking
  • Medical Insurance Claims Processing
  • Pyxis MedStation
  • FDA Drug Safety Guidelines
  • Analytical Thinking
  • IV Supply Restocking
  • Medical Machine Maintenance
  • Safety Protocols and Risk Management
  • Patient Profile Setup
  • Verbal and Written Communication
  • Relationship Building
  • Customer Service
  • Medication Storage and Labeling
Education and Training
Concorde Career Institute - Orlando Orlando, FL Expected in 02/2011 PATIENT CARE ASSOCIATE : ALLIED - GPA :
Certifications
  • Certified Pharmacy Technician (CPhT)
  • Licensed Pharmacy Technician- State of CT. - 2023
Experience
Beth Israel Deaconess Medical Center - SPECIALTY PHARMACY LIAISON
Hamilton, MA, 10/2021 - Current
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Led and performed aspects of pharmacy operations, delivering continuous quality products and services in alignment with physician orders and prescriptions.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Efficiently responded to voicemails from healthcare providers and customers.
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
University Of Tennessee Medical Center - Certified Pharmacy Technician, Oncology
Knoxville, TN, 03/2014 - 08/2021
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Received, reviewed, dispensed and labeled over 70 IV therapies daily.
  • Verified and filled over 70 prescriptions per day in busy IV pharmacy setting.
Parkland - Pharmacy Technician
Dallas, TX, 07/2012 - 03/2014
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Handled over 70-80 daily IV therapies.
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Languages
Spanish :
Native/ Bilingual
Negotiated :

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Resume Overview

School Attended

  • Concorde Career Institute - Orlando

Job Titles Held:

  • SPECIALTY PHARMACY LIAISON
  • Certified Pharmacy Technician, Oncology
  • Pharmacy Technician

Degrees

  • PATIENT CARE ASSOCIATE

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