special education teacher resume example with 15+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
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- :
Hello,
My name is Jessica Claire, I am a wonderful mother of 8 children. I am a very reliable employee seeking Customer Service position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Motivated customer service representative of 5 plus years which thrives in fast-paced environments. Works independently, with minimal supervision, and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures. Versatile Special Education Teacher with focus on individual student needs across academia and emotional development. Empathetic and accommodating in design and implementation of hands-on lessons, catering to diverse learning abilities. Proficient in employing constant communication, patience and positive reinforcement in team efforts to deliver exceptional educational tools, fostering academic achievement.
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Total Education Solutions – Columbus, OH,
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Partnered with standard education teachers from across academic departments.
- Instructed students with physical and cognitive disabilities.
- Coordinated special education students and teacher assistant schedules with master schedule.
- Provided life skills programming for students with moderate to severe autism.
- Led activities that developed students' physical, emotional and social growth.
- Implemented and taught life skills program, enabling students to master such tasks as checkbook balancing and laundry.
- Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
- Completed intensive leadership training and provided training to colleagues on applied behavior analysis.
- Taught reading, language arts and social sciences in self-contained ED and LD classroom.
- Redirected students using Positive Behavior Support (PBS).
Westrock Company – Johnstown, OH,
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Pyramid Hotel Group – Baltimore, MD,
- Went to conferences and received over 10 certificates in customer service & Sales
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Recruited, hired, trained and supervised staff of 20 people and implemented mentoring program that offered positive employee engagement.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Kept high average of performance evaluations.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Trained team members on new hotel services and products to support promotional efforts.
Cornerstone Building Brands – Columbus, MS,
- I started out as a night auditor, getting things ready for the morning shift
- Organizing rooms and events.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Updated customer accounts with add-on room charges, minibar use and room service bills.
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Resume Overview
School Attended
- Italy High School
Job Titles Held:
- Special Education Teacher
- Customer Service Representative
- Front Desk Manager
- Auditor
Degrees
- High School Diploma
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