Highly motivated leader and strong communicator with 15 years of management experience in the human service field and 18 years of experience in customer service. Goal-oriented manager and educator who exercises exceptional leadership and critical thinking skills to assist in excelling under pressure. Dependable and dedicated to meeting high performance standards. Recognized by peers for high achievement, quality, and an aptitude for interacting with people on all professional levels.
School District of PhiladelphiaPhiladelphia, PASpecial Education Teacher
Develop and deliver individualized daily lessons plans to meet student needs.
IEP/RTI team leader that develops and implements Individualized Education Plans (IEPs) and delivers Procedural Safeguards/Parent Rights to case review commi ee members.
Develop and implement Behavioral Intervention Plans (BIPs) for students with emotional disabilities.
Collaborate and work closely with school counselors and parents insuring overall wellbeing and rights of students are met, administer testing, assist with implementation of 504s, small group interventions, large group instruction, data analysis, compilation and data entry, RTI Response to Intervention) collaboration.
Diversify instruction to meet student needs.
Implement transition services and monitor rights for students with disabilities.
Develop wri en procedures for general education teachers and parents to implement in order for students to progress at the highest possible rate.
Department of Human ServicesPhiladelphia, PAMedical Eligibility Administrator
Analyzed, evaluated, verified and updated financial, personal and social information from.
applicants and recipients of one or more assistance programs to determine eligibility for public.
assistance programs and related benefits.
Processed applications to qualify women and families with the proper health insurance in a managed caseload comprised of clients receiving assistance through one or more public assistance programs.
Calculated income and assets of clients while maintaining personal files with confidentiality.
Completed and processed applications by deadline dates.
Department of Human ServicesPhiladelphia, PASocial Work Service Manager II
Directed the investigation and determination of report alleged child abuse and neglect.
Provided supervision to professional caseworkers.
Supervised the preparation, processing and maintenance of appropriate records.
Assigned, reviewed and approved casework documentation performed by professional and clerical staff; instructed and advised on casework methods and techniques.
Reviewed difficult and complex cases; approved or adjusted casework recommendations made by professional staff.
Evaluated and resolved problems; counseled caseworkers on problems with productivity, quality of work and personal conduct.
Implemented group meetings; disseminated information regarding agency services and objectives.
Encouraged the development or extension of community resources to assist recipients in accomplishing self-support or self-care.
Maintained relations with community stakeholders and other interested parties.
Coordinated public assistance programs and services with those of other agencies and community groups; conferred with and advised professional and lay groups relative to social welfare work.
Reviewed and evaluated reports of casework activities.
Maintained casework files, and oversaw maintenance case progress.
Asociacion Puertoriquenos en Marcha, IncPhiladelphia, PAHomeless Prevention Housing Coordinator
Conducted initial needs assessment and developed an individual self-sufficiency/service plan with each incoming resident, with periodic changes as the needs of the resident change.
Assisted residents in retaining housing and maximizing their independence and self-sufficiency by providing linkage and referrals to appropriate community services and resources.
Assisted clients in finding affordable housing and completing rental assistance applications.
Helped secure emergency services/housing.
Made referrals to available community resources.
Addressed homelessness prevention by keeping clients in stable housing.
Participated in various training events relating to homeless prevention assistance.
Assessed and originated primary health and dental referrals, income support and benefits acquisition, substance recovery and mental health services.
Developed collaborative relationships with other local service providers and community.
Prepared and submi ed all reports in a timely ma er.
Provided case management utilizing motivational interviewing and harm reduction to support clients with or during a potential crisis situation.
Asociacion Puertorriquenos en Marcha, IncPHILADELPHIA, PASCOH Social Worker
Maintained case load as agreed by case management team.
Maintained up-to-date and accurate documentation of all services provided.
Completed new client assessments for the purpose of developing a plan moving toward self-sufficiency, including assessment of clients' need for community-based support.
Provided information and referrals to appropriate services.
Provided assistance and advocacy appropriate to a guest's level of need in obtaining such services.
Maintained working partenerships with community resources and social service providers.
Provided crisis intervention as needed.
A ended interagency case management meetings, staff-meetings and in-service training as required.
Submi ed statistical information and program reports to the Case Management Supervisor on a monthly basis.
Performed other duties as assigned by Case Management Supervisor.
Chestnut Hill CollegePhiladelphia, PAMaster of Education
Hill CollegePhiladelphia, PAMaster of Education Chestnut
Oral Roberts UniversityTulsa, OKBachelor of Science
Administration and Management Active Learning Time Management Complex Problem Solving Judgment and Decision Making Interviewing Evaluating Service Delivery Education and Training
agency, benefits, Case Management, clerical, crisis intervention, client, clients, data analysis, data entry, Decision Making, Delivery, documentation, emergency services, financial, instruction, insurance, team leader, ma, meetings, mental health, needs assessment, Problem Solving, progress, quality, receiving, Supervisor, supervision, Time Management