special education specialist resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

. Encouraging success coach with expertise in student development, counseling and education. Communicative and reliable professional possessing outstanding organizational and communication abilities paired with in-depth understanding of institutional policies and resources. Offering comprehensive, hands-on experience assisting students in achieving educational targets and choosing right courses and majors. Resourceful and innovative Instructional Designer with over 5 years of experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.

  • Knowledge of academic policies and procedures
  • Ability to learn technical skills
  • Strong customer support focus and attention to details
  • Problem-solving skills
  • Course planning and organization strategic decision-making
  • Student records management
  • Resource advocacy
  • Student-centered learning
  • Curriculum design
  • Organizational performance
  • Customer service
  • Interpersonal Communication
  • Multitasking abilities
  • Lesson Planning
  • Conflict Resolution Techniques
  • Differentiated Instruction
  • Student Counseling
Work History
10/2019 to Current
Special Education Specialist Charter Schools Usa Lake Worth, FL,
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Consulted with students to advise on topic selection, appropriateness and academic value.
  • Guided students in thesis proposal creation, encouraging clear definition of problem statement, precise research questions, proposed procedures and practices and literature review.
  • Provided comprehensive support services encompassing career and personal goals of student.
  • Advised students individually and in groups on academic programs for individual interests.
  • Encourage and support students as they work to develop skills and knowledge for academic success.
  • Provide a trusted environment where students can share their thoughts, aspirations, concerns and interests.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Designed and implemented point system to encourage positive behavior.
02/2016 to 09/2019
Eligibility Customer Representative Catapult Learning Zuni, NM,
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Managed processing of all benefits applications, including those for financial assistance and food stamps.
  • Interviewed applicants and explained scope of different available benefits.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Educated patients on eligibility and affordability options by offering insightful information.
  • Processing and data entry
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Developed extensive fact-checking and research skills as result of continuously reviewing different programs and options.
  • Assisted 50 customers daily by answering questions, responding to inquiries and handling telephone requests.
  • Communicated with people from various cultures and backgrounds on application process.
01/2012 to 07/2015
Education Specialist Everest College City, STATE,

  • Advised students on crucial academic decisions by discussing and identifying interests and strengths.
  • Effectively access and perform assigned duties using the Student Information System, Learning Management System and relevant databases.
  • Leveraged knowledge of budget and educational designs to facilitate development of cost-effective educational programs.
  • Reviewed teacher performance and suggested improvements.
  • Restructured day-to-day schedules based on modern knowledge of student performance.
  • Worked with 60 students to support educational success, learning and achievement.
  • Identified methods and tools to promote student success in project-based learning.
06/2011 to 08/2013
Student Worker/Teacher Assistant Valley College City, STATE,
  • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
  • Educated students in a group of 10 for foundational concepts such as shapes, numbers and letters.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Nurtured supportive learning environment, often used as model for other classrooms.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
Expected in 03/2021 to to
Bachelors: Business Management
University Of Phoenix - Tempe, AZ
Expected in 09/2020 to to
Certificate: Human Resources Management
University of Phoenix - Tempe, AZ

Substitute Teacher certification 03/2021- current

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Resume Overview

School Attended

  • University Of Phoenix
  • University of Phoenix

Job Titles Held:

  • Special Education Specialist
  • Eligibility Customer Representative
  • Education Specialist
  • Student Worker/Teacher Assistant


  • Bachelors
  • Certificate

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