Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Friendly Dental Receptionist dedicated to greeting every patient with a smile and ensuring front desk day-to-day operations run smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients concerns.

Strong hard working person and I like to stay on task with any materials I’m working with. I am very confident on what I am doing with all the skills I have learned . In Addition , I know how to input Computer Data Entry, Organizational Skills, Patient Communication. I was CPR Certified to perform the steps and procedures on infants and Adults . I feel like I have great experience being able to communicate with people and provide the best for their expectations .

  • Coordination
  • Multitasking
  • Reliable and trustworthy
  • Fluent in Spanish
  • MS Office
  • Customer service
  • Working collaboratively
  • Patient scheduling
  • Pleasant speaking voice
  • Data management
  • Insurance Verification
  • Knowledge of medical terminology
  • Communication
  • Disinfecting rooms and equipment
  • Medical records management
  • Office Management
  • Strong writing and verbal skills
03/2020 to 05/2020 Special Education Instructional Aide Paterson School District | Paterson, NJ,
  • Provided special attention to individuals needing extra academic or behavioral guidance during class session.
  • Worked with both groups and individuals to provide instruction in mathematics, reading, science and history.
  • Promoted compliance standards in both curriculum development and classroom operations.
  • Served as classroom aide to teachers and worked one-on-one with special needs students age 5 to 20 years old.
  • Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
  • Monitored students' use of personal medical equipment to encourage proper use and prevent injury.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
  • Always made sure area was Clean before and after practicing a lesson of the day.
01/2017 to 05/2019 Cashier/Server Wayne Resa | Detroit, MI,
  • Operated cash register, collected payments and provided accurate change.
  • Maintained high productivity by efficiently processing cash, credit, debit .
  • Trained new team members in cash register operation and customer service.
  • Wiped down counters to remove debris and maintain cleanliness.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, and desserts to increase profits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
02/2016 to 03/2016 Medical Receptionist Atlantic General Hospital | Berlin, MD,
  • Updated group medical records
  • Scheduled and confirmed patient appointments for diagnostic.
  • Answered phone calls to provide assistance, information and medical personnel access for office efficiency.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Straightened up waiting room to maintain neat and organized space.
Education and Training
Expected in 06/2015 Career Technical Education | Medical Front Office Administrative Riverside Regional Occupational Program , Riverside, CA, GPA:

Highlights :

* Bilingual ( Spanish )

* Organizational Skills

* Know how to work on Microsoft Word , Powerpoint , PDF,

During School , while I was receiving my Certificate , I was CPR Certified . I also had practice working with Doctor's as they would visit our class. We would work on communication , multitasking , medical coding , insurance bills , etc.

After Graduation , I worked in a Medical Clinic called Medical Familiar in Fontana CA . I was trained to computerized medical data entry into patient's insurance bills , greet patients , look at medical records . Hopefully my skills and education that I have learned will be an ability and chance to work for this opening.

Expected in 06/2015 High School Diploma | Martin Luther King School , Riverside CA, GPA:
Expected in 06/2021 Bachelor of Arts | Liberal Studies - Special Education Cal Sate University San Bernardino , San Bernardino, CA, GPA:

During my 4 years of college at San Bernardino University , I am majoring in Liberal Studies with a concentration in Special Education. I am educated in multiple topics below are some of the classes I have taken and passed . That may help me with this position of the job.

* Oral Communication- Com 120

* Health 100

*Intro To Child Development

* Exceptional Children - Psych 350

* Intro to Human Development

Current GPA 3.2

Expected in 01/2021 Typing Certificate | Computer Typing Certificate Riverside Personal Service , Riverside , GPA:
  • Completed continuing education in Typing Certificate
  • Completed a 5 minute typing evaluation at Riverside Personal Services INC.
  • Raw words per minute - 41
  • Average Mistake 5
  • Adjusted Words per Minute 36

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School Attended

  • Riverside Regional Occupational Program
  • Martin Luther King School
  • Cal Sate University San Bernardino
  • Riverside Personal Service

Job Titles Held:

  • Special Education Instructional Aide
  • Cashier/Server
  • Medical Receptionist


  • Career Technical Education
  • High School Diploma
  • Bachelor of Arts
  • Typing Certificate

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