Friendly Dental Receptionist dedicated to greeting every patient with a smile and ensuring front desk day-to-day operations run smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients concerns.
Strong hard working person and I like to stay on task with any materials I’m working with. I am very confident on what I am doing with all the skills I have learned . In Addition , I know how to input Computer Data Entry, Organizational Skills, Patient Communication. I was CPR Certified to perform the steps and procedures on infants and Adults . I feel like I have great experience being able to communicate with people and provide the best for their expectations .
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- Provided special attention to individuals needing extra academic or behavioral guidance during class session.
- Worked with both groups and individuals to provide instruction in mathematics, reading, science and history.
- Promoted compliance standards in both curriculum development and classroom operations.
- Served as classroom aide to teachers and worked one-on-one with special needs students age 5 to 20 years old.
- Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
- Monitored students' use of personal medical equipment to encourage proper use and prevent injury.
- Conducted small group and individual classroom activities based on differentiated learning needs.
- Always made sure area was Clean before and after practicing a lesson of the day.
- Operated cash register, collected payments and provided accurate change.
- Maintained high productivity by efficiently processing cash, credit, debit .
- Trained new team members in cash register operation and customer service.
- Wiped down counters to remove debris and maintain cleanliness.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted customers, answered questions and recommended specials, and desserts to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Updated group medical records
- Scheduled and confirmed patient appointments for diagnostic.
- Answered phone calls to provide assistance, information and medical personnel access for office efficiency.
- Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
- Straightened up waiting room to maintain neat and organized space.
Highlights :
* Bilingual ( Spanish )
* Organizational Skills
* Know how to work on Microsoft Word , Powerpoint , PDF,
During School , while I was receiving my Certificate , I was CPR Certified . I also had practice working with Doctor's as they would visit our class. We would work on communication , multitasking , medical coding , insurance bills , etc.
After Graduation , I worked in a Medical Clinic called Medical Familiar in Fontana CA . I was trained to computerized medical data entry into patient's insurance bills , greet patients , look at medical records . Hopefully my skills and education that I have learned will be an ability and chance to work for this opening.
During my 4 years of college at San Bernardino University , I am majoring in Liberal Studies with a concentration in Special Education. I am educated in multiple topics below are some of the classes I have taken and passed . That may help me with this position of the job.
* Oral Communication- Com 120
* Health 100
*Intro To Child Development
* Exceptional Children - Psych 350
* Intro to Human Development
Current GPA 3.2
- Completed continuing education in Typing Certificate
- Completed a 5 minute typing evaluation at Riverside Personal Services INC.
- Raw words per minute - 41
- Average Mistake 5
- Adjusted Words per Minute 36
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School Attended
- Riverside Regional Occupational Program
- Martin Luther King School
- Cal Sate University San Bernardino
- Riverside Personal Service
Job Titles Held:
- Special Education Instructional Aide
- Cashier/Server
- Medical Receptionist
Degrees
- Career Technical Education
- High School Diploma
- Bachelor of Arts
- Typing Certificate
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