Responsible Spanish Instructor and Assistance Facilitator with excellent communication skills demonstrated by 3 years of teaching experience at the Early Learning Campus at UofL. Bilingual Instructor and Teacher Assistant at JCPS and Catholic Schools with 4 years experience. Also motivated and reliable office assistant in the school office setting. Experience providing executive level support to all ESL students. Excellent communication and computer skills; speak fluently English and Spanish as well. Committed and motivated students in learning English as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability. Hard-working, multi-tasking office assistant with outstanding telephone, scheduling and documentation skills. Secretary with 2 years experience in a pharmacist industry. Demonstrated ability to provide exceptional support and service for a broad-range of staff and clients. Committed and motivated with exceptional customer-relation and decision-making skills. Personable with the ability to multi-task and prioritize. Energetic, results-oriented team-player eager to bring my strong organizational skill to a growing company in pharmacist industry that needs top-level support. High-performing assisting my manager and staff with extensive experience working with a diverse client base and delivering results. I am hardworking, trustworthy and energetic. I am enthusiastic and decisive person. I am willing to work in team or individual doing multiple tasks. I am able to work extra hours or even on weekends to assist ethnic groups or costumers in resolving any issues. I really would like to be considered for this position because my skills, education and experience working with different ethnic communities match this job.
7 years of experience working with students and families from different cultures and background groups.
Motivating students to learn English and Spanish.
Extensive experience working as office assistant answering phones, filing, sorting files, typing letters, updating spreadsheets and interpret in Spanish.
Self-starter with professional manner.
Knowledge of Microsoft Office, Word, Excel, Access and Power Point presentations.
Speak fluently English and Spanish.
Teaching, tutoring and supporting clients, parents and ESL students.
Excellent experience in a fast-paced, deadline-driven environment.
Excellent communication and computer skills.
Well organized with superior attention to detail.
Strong and effective collaborator with families of different ethnic groups
Knowledge of social services with diversity.
Spanish Instructor and Assistant Facilitator May 2013 to CurrentEarly Learning Campus at UofL － Louisville, KY
Taught Spanish language skills to Pre- K students .
Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
Read stories to the children in Spanish and taught them painting, drawing and crafts.
Developed multilingual and multicultural staff and curriculum to serve families from diverse backgrounds. Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials. Designed lesson plans focused on age and level-appropriate material. Taught lessons encompassing a range of skill-building activities for speaking, writing, reading and listening. Organized supplementary materials in English for all students. Attended professional development workshops focused on learning goals and classroom management. Completed ongoing staff training sessions.
Bilingual Associate Instructor. August 2009 to May 2013JCPS and Catholic Schools － Louisville , KY
Collaborated with administrative staff, teachers, ESL students, and parents in any office task to ensure smooth work flow and efficient organization operations.
Accountable for all operations of busy office, including supporting English Language Learners to resolve any school or office issues.
Facilitated and helped on-boarding of new ESL students scheduling classes, answering questions and processing paperwork.Created PowerPoint presentations and materials that were successfully used for ESL students in learning and understanding English language better in the classroom.Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.Assisted and developed effective techniques filing system to accelerate paperwork processing.Answered multiple phone lines, transferred calls to corresponding departments, filed students and translated letters accordingly.Cooperated with teachers to grade some exams and quizzes.Assisted to Spanish speaker's parents and students as interpreter.Collaborated with families from diverse linguistic and cultural background.I work as Substitute Bilingual Instructor (Spanish) in JCPS at ESL Newcomer Academy in Shawnee High School for two school years.I also help in the office as needed - answering phones, faxing documents, filing, updating spreadsheets, sorting files and translating letters and notes to parents.My ability to speak fluently English and Spanish has been extremely helpful in classroom and office.I support English Language Learners students in the classroom understanding and comprehending content classes.Regularly make home calls to parents to discuss student issue, behavior and course weakness area.Assist teachers to apply techniques to encourage students learning and build community within the classroom.Help all ESL students to understand homework assignments and reinforce their English learning.
Secretary February 2002 to January 2004Pharmacist Industries
Out of country, Cuba.
Created and implemented methods which resulted in positive and productive outcomes in the office setting.
Successfully resolved problems of customer issues .Prepared and organized meetings for my boss.
Improved communication efficiency as primary liaison between departments, clients and vendors.
Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects requested.
Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols.
Managed incoming and outgoing calls for busy pharmacist office system.
Scheduled and confirmed appointments for entire management team.
Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands for my manager.
Collaborated with Human Resource department to ensure efficient office environment.
Oversaw inventory and office supply purchases in the manager office.
Handled, processed and distributed confidential client's information.
Bachelor of Arts : and Sciences in Spanish , 2016University of Louisville － Louisville, KY
Associate of Arts : Two years of College transfer to UofL., 2012Jefferson Technical and Community College － Louisville, KY
Industrial EngineeringOut of CountryCubaI completed 3 years undergraduate work of Industrial Engineering in Cuba. I accumulated 94.5 credit/hours with 3.9 GPA evaluated for ECE (Education Credential Evaluators in the United Stated).
Fluent reading,writing and speaking Spanish/English.
Technical Skills and Qualifications
Professional and friendly.
Close attention to detail.
Spanish/ English languages.
Energetic, Enthusiast and Organized.
Love working with people in the community and diverse ethnic groups.