space administrator ii resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Executive Profile

Over fifteen years of experience in conference and event-planning within the field of Higher Education. Ability to manage multiple time sensitive assignments, detail oriented, and results focused. A quick-thinker and team player who consistently provides excellent customer service while manging expectations of multiple constituents.

Skill Highlights
  • Leadership/communication skills
  • Self-motivated
  • Customer-oriented
  • CPR Certified
  • Committed to cultivating student leadership
  • Risk management
  • Work flow planning
  • Superb time management skills
  • Schedule management
  • Problem resolution
  • Deadline-oriented
  • ACCED-I member
  • ABWE member
  • AFSCME Executive Board member
  • Superb interpersonal skills
  • Conflict resolution
  • Event planning
  • Exceptional multi-tasker
  • Results-oriented
  • Proficiency in 25 Live Scheduling SystemFile/records maintenance
  • Microsoft Office
  • Reports generation and analysis
Core Accomplishments
Professional Experience
Space Administrator II, 09/2007 to Present
Northeastern Illinois, ,
  • Direct the process of assigning meetings and events to campus spaces; Coordinate logistical needs for simple setups and multifaceted events including production/technical and audio visual support, facilities support, and campus security needs to ensure risk management concerns are met; Provide cost information to clients; Initiate all paperwork related to event financial transactions and collect payments; Enforce university and departmental reservation policies and procedures; Produce reports including statistical information regarding event and space utilization; Provide training to reservation personnel; Make recommendations on how to streamline reservations process and better utilize system functionality.
Space Administrator I/ Event Coordinator, 02/2002 to 09/2007
, ,
  • Managed university reservations ensuring the efficient use of nonacademic space for the Student Union, Physical Education Complex, Recital Hall, and Auditorium; Conducted event planning meetings with clients to obtain information including schedules, room layouts, and logistical support to ensure all event needs were met; Prepared proper forms for billing of services to clients and internal service providers, including facilities and campus police; Initiated daily printouts of room setups and analytical reports as needed; Conducted workshops to introduce university community to reservations and scheduling process; provided technical support for all nonacademic space schedulers; Maintained effective relationships with other campus departments and staff involved in supporting programs and events on campus; Responsible for the creation and maintenance of reservation request form and Student Union Reservations Handbook and Training Module; Conducted research, as needed, related to reservations, conference services, and event support services, including the development and updating of student aide and staff manuals; Supervised and trained general reservations personnel, including parttime employees and student aides; conducted interviews, selection and performance planning and evaluations of student employees and coordinated work schedules;.
  • Experience cont.
Chief Clerk, 07/1998 to 02/2002
NA, ,
  • Reviewed all space reservation requests and determined room assignments to meet event needs; Gathered and recorded reservations for internal and external clients; Maintained schedules for Student Union conference rooms; Collected data for services related to the assignment and reservation of university spaces; Distributed reports to service providing areas; Provided training to student aides regarding use of the reservations system, reservations process and applicable policies, procedures, and guidelines; Kept abreast of trends in reservations, conference services and events support services, specifically as those trends related to college and university settings.
Bachelor of Arts: Board of Governors Criminal Justice & Sociology, Expected in Dec. 2005
Northeastern Illinois University - ,
Board of Governors Criminal Justice & Sociology
Professional Affiliations
AFSCME ­ Trustee Higher Learning Commission for NEIU Member Black History Month Committee ­ Member ERP Facilities Utilization Committee ­ Member Student Union Advisory Committee ­ Member Career Services Coordinator Search Committee ­ Member Parking Director Search Committee ­ Member Technical Director Search Committee ­ Member Space Administrator I Search Committee ­ Member Associate Director for Conference Services Search Committee ­ Member Professional Development Association of Collegiate Conference and Event Directors ­ International ( ACCEDI) ­ Member 2004 ­ Present Association of College Unions ­ International (ACUI) Region 8
streamline, audio, billing, clients, event planning, financial, forms, meetings, personnel, police, policies, research, risk management, scheduling, technical support, workshops

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Resume Overview

School Attended

  • Northeastern Illinois University

Job Titles Held:

  • Space Administrator II
  • Space Administrator I/ Event Coordinator
  • Chief Clerk


  • Bachelor of Arts

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