- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Hardworking, dedicated, and passionate individual who is looking to further develop personal and professional skills in the field of Massage Therapy.
- Swedish
- Deep Tissue
- Shiatsu
- Reflexology
| - Proficient in Spa Soft
- Multi-line phone skills
- Excellent phone etiquette
- Microsoft Office Suite proficiency
|
Spa Concierge, 02/2015 to Current
Omni Hotels – Charlottesville, VA,
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Provided an elevated customer experience to generate a loyal clientèle.
- Routinely answered customer questions regarding merchandise and pricing.
- Prepared first time guests over the phone for their selected services.
- Called clients to confirm upcoming appointments.
- Consistently followed all required protocols for scheduling spa appointments.
- Oversaw the upkeep of the entire facility and notified maintenance for service repairs.
Teaching Assistant, 01/2015 to Current
State Of Oklahoma – Ponca City, OK,
- Established a safe play environment for K-4 children.
- Communicated openly with children's parents about daily activities and behaviors.
- Promoted good health by preparing snacks.
Retail Sales Associate, 10/2011 to 07/2014
Dick's Sporting Goods – Plymouth, MA,
- Recommended merchandise to customers based on their needs and preferences.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Operated a POS system to itemize and complete customer purchases.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Licensing Program: Massage Therapy, Expected in Current
Lincoln Technical Institute - Lincoln, RI
GPA:
Bachelor of Science: Marine Biology , Expected in 2018
Roger Williams University - Bristol, RI
GPA:
High School Diploma: , Expected in 2012
Brookfield High School - Brookfield, CT
GPA:
- Heartsaver First Aid, CPR, AED certification through American Heart Association
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