Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Hardworking, dedicated, and passionate individual who is looking to further develop personal and professional skills in the field of Massage Therapy. 
  • Swedish 
  • Deep Tissue
  • Shiatsu
  • Reflexology
  • Proficient in Spa Soft
  • Multi-line phone skills
  • Excellent phone etiquette
  • Microsoft Office Suite proficiency
Work History
Spa Concierge, 02/2015 to Current
Omni HotelsCharlottesville, VA,
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Prepared first time guests over the phone for their selected services.
  • Called clients to confirm upcoming appointments.
  • Consistently followed all required protocols for scheduling spa appointments.
  • Oversaw the upkeep of the entire facility and notified maintenance for service repairs.
Teaching Assistant, 01/2015 to Current
State Of OklahomaPonca City, OK,
  • Established a safe play environment for K-4 children.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Promoted good health by preparing snacks.
Retail Sales Associate, 10/2011 to 07/2014
Dick's Sporting GoodsPlymouth, MA,
  • Recommended merchandise to customers based on their needs and preferences.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Operated a POS system to itemize and complete customer purchases.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Licensing Program: Massage Therapy, Expected in Current
Lincoln Technical Institute - Lincoln, RI
Bachelor of Science: Marine Biology , Expected in 2018
Roger Williams University - Bristol, RI
High School Diploma: , Expected in 2012
Brookfield High School - Brookfield, CT
  • Heartsaver First Aid, CPR, AED certification through American Heart Association

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School Attended

  • Lincoln Technical Institute
  • Roger Williams University
  • Brookfield High School

Job Titles Held:

  • Spa Concierge
  • Teaching Assistant
  • Retail Sales Associate


  • Licensing Program
  • Bachelor of Science
  • High School Diploma

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