Results-driven associate with proven ability to establish rapport with clients.
Personable and responsible Cashier with years in retail and customer service. Solid team player with upbeat, positive attitude.
Hardworking
Core Strengths
Fast Learner
Attention to detail
Thorough
Organized
Strong organizational skills
Courteous demeanor
Work efficient and fast
Dedicated
Disciplined
Active listening skills
Sharp problem solver
Accomplishments
Constantly meeting the deadline
was the go-to person for processing packages late to leave the area
covered (solo) sorting and bagging a whole area of 96 bins on a regular basis while maintaining a sorting average of over 1000 pieces per hour
A regular double shifter
was constantly moved and asked to quickly and efficiently sort an area
EXTREMELY MINIMAL MISSORTS AND MISTOGGLES IN 6 YRS
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Work Experience
Sorter/Bagger11/2006UPSMaspeth, NY
I was responsible for mostly sorting but also bagging small packages 10lbs or less and envelopes
I was responsible and held accountable for knowing and being able to recite safety procedures sporadically
Worked under strict deadlines and responded to service requests and emergency call-outs.
I was encouraged to move fast and efficient and was usually the fastest sorter sorting about 1500 pieces per hour
I received verbal praises from management as well as gas gift cards, clothing etc. for my outstanding performance
Trained [] new employees quarterly.
Created new processes and systems for increasing customer service satisfaction.
Sales Associate03/2006 to 11/2006Lord & TaylorMinneola, NY
attended to numerous customers at one time
cashier
Prevented store losses using awareness, attention to detail and integrity.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Worked as a team member performing cashier duties, product assistance and cleaning.
Expressed appreciation and invited customers to return to the store.
Managed quality communication, customer support and product representation for each client.
Cashier01/2004 to 08/2005Exxon Gas StationFredrick, MD
Assisted customers with store and product complaints.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Accurately logged all daily shipping and receiving orders.
Managed cash stock and inventory balances accurately.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Communicated all merchandise needs or issues to appropriate supervisors.
Stocked and rotated inventory regularly.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Organized the store by returning all merchandise to its proper place.
Replenished merchandise shelves with items from the stockroom.
Processed merchandise returns and exchanges.
Cashier01/2004 to 08/2005Giant SupermarketFredrick, MD
Processed merchandise returns and exchanges.
Organized the store by returning all merchandise to its proper place.
Guaranteed positive customer experiences and resolved all customer complaints.
Inventory Control Manager09/2000 to 10/2003Frequency Selective NetworksMaspeth, NY
Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
hand counted and organized parts
answered phones
established relationships with vendors
typed invoices
filing and data entry
Cashier11/1999 to 07/2000McDonaldsElmhurst, NY
Make and prepare orders for customers
Properly clean work area
Worked as a team member performing cashier duties, product assistance and cleaning.
Educational Background
High School Diploma: Liberal ArtsQueensborough Community CollegeNY, USA
I graduated from Francis Lewis High School in 2001 and enrolled in Queensborough Community College as a psychology major but shortly after changed to a Liberal Arts major.
