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sortation associate resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Over 3 years of experience as motivated and successful Sortation Associate. Work efficiently selecting, packaging and preparing shipping orders.

Friendly associate with in-depth knowledge of post office products and services. Proven record fostering positive relationships with customers. Successful in tactfully resolving issues relating to delivery, mail theft and lost or damaged mail.

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Customer-focused Associate with more than 3 years of experience within fast-paced, high-volume work environments. Highly personable and receptive to customers' needs. Well versed in post office products and services.

Skills
  • Workplace safety
  • Problem-solving skills
  • Production goal setting
  • Multitasking Abilities
  • Critical Thinking
  • PPE Compliance
  • Organization and Time Management
  • Excellent Communication
  • Good Telephone Etiquette
  • Ability to work in many different settings
Work History
Sortation Associate, 11/2021 - Current
Albuquerque Public Schools Albuquerque, NM,
  • Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
  • Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
  • Used automated palletizing machinery for block packing product.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Performed well during first, second and third shift rotations.
  • Functioned comfortably at heights on catwalks, ladders and man-lifts.
Laborer, 07/2020 - 10/2021
Ingles Markets, Incorporated Hendersonville, NC,
  • Measured dimensions of finished pieces for conformance to specifications.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Organized materials, tools and equipment to supply team members.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Learned basic carpentry, painting and plastering.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Worked alongside team to accomplish work goals according to schedule.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Maintained strong background in plumbing, carpentry, painting and plastering to assist with various construction projects.
  • Performed general housekeeping and cleaning tasks.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Removed imperfections and applied chemical solutions to treat materials and achieve smooth finishes.
  • Performed maintenance and repair of buildings and facilities.
  • Maintained and repaired facilities, equipment and tools.
  • Produced parts and assemblies quickly and efficiently within tolerances.
Store Associate, 06/2019 - 06/2020
Christmas Tree Shops City, STATE,
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

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  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Supported loss prevention goals by monitoring shopper behavior.
Education
High School Diploma: , Expected in 06/2018
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Carthage High School, Carthage, NY, US - Carthage, NY,
GPA:
Status -

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Resume Overview

School Attended

  • Carthage High School, Carthage, NY, US

Job Titles Held:

  • Sortation Associate
  • Laborer
  • Store Associate

Degrees

  • High School Diploma

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