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sonic drive in resume example with 1+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Skills
  • Detail-Oriented
  • Customer Complaint Resolution
  • Staff Training and Development
  • Verbal and Written Communication
  • Relationship Building
  • Customer Service
  • Product and Service Promotion
  • Advertising Campaigns
  • Time Management
  • Budgeting and Expenditures
  • Decision Making
  • Team Recruiting and Onboarding
  • Problem Solving
  • Appointment Scheduling
Work History
03/2021 to 03/2022 Sonic Drive in Derek Lam | City, STATE,
  • Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
  • Motivated team members to meet and exceed sales targets.
  • Promoted sales of Type and Type items to achieve revenue targets, bringing in $Amount in Type year.
  • Increased sales by Number through effectively training employees, closely monitoring regional and local markets and managing inventories.
  • Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
  • Built relationships with customers and community to establish long-term business growth.
09/2021 to 01/2022 McDonald's Miranda | City, STATE,
  • Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Moved and stocked food products weighing up to Number pounds.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Cooked and prepared foods and monitored food production according to quality and sanitation standards.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Received and processed customer payments and estimated and communicated wait times accurately.
  • Greeted customers entering restaurant with enthusiasm and warmth and served Number customers.
  • Outpaced other team members by tirelessly finding productive work during customer lull times and trained Number less-experienced crew members.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Examined trays to check contents for required items and complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared products following restaurant, health and safety standards and procedures.
  • Took orders, prepared meals and collected payments.
  • Addressed guest needs, questions or concerns to create optimum experience onboard.
  • Stocked shelves to organize aisles in assigned department.
  • Collaborated with team members to complete orders.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Trained new team members on procedures, customer service and sales techniques.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Supported great dining and meal experiences for guests.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Conducted various administrative duties and errands.
  • Became familiar with products to answer questions and make suggestions.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Worked front counter, drive-thru and other areas.
  • Offered upgrade items and showcased daily specials to promote restaurant products.
05/2020 to 08/2021 Chills Patrick A Haggerty | City, STATE,
  • Accurately operated cash register to process customer payments.
  • Observed customer purchases in line and differentiated between standard portions.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Brewed coffee and tea and changed out drink station syrups.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Prepared salads, soups and sandwiches for customers.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Operated Type and Type kitchen gadgets to prepare meats, vegetables and condiments for service.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Completed milkshakes and ice cream desserts for customers.
  • Replenished serving stations with fresh food and cleaned up spills.
Education
Expected in 12/2013 to to GED | GED Wayne Community College, Goldsboro, NC GPA:
Expected in 01/2024 to to Business Management | Psychiatric Technology Southern New Hampshire University, Hooksett, NH GPA:

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Resume Overview

School Attended

  • Wayne Community College
  • Southern New Hampshire University

Job Titles Held:

  • Sonic Drive in
  • McDonald's
  • Chills

Degrees

  • GED
  • Business Management

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