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talented. Strong knowledge of the fast-food industry. Communicative and team-oriented .Proven history of fostering actions to meet team, individual and management objectives. Enthusiastic team crew member skilled in fostering food-handling safety and quality while creating unforgettable guest experiences. Maintains accuracy in high-traffic times and collaborate with coworkers efficiently. Communicative and fun-loving worker dedicated to superior customer service.
- Ultrasonic usage
- Coordination
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- Analytical
- Customer service
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Sonic, 03/2021 to Current
Bryan Harvey – City, STATE,
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Observed safety precautions and practices when using heavy machinery and equipment.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by completing assigned task quickly and accurately.
- Upheld high standards of productivity and quality in all areas of operations.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
- Organized and restocked supplies to support operations and team productivity.
- Packed all fast food products in approved containers, cups and bags.
- Prepared food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Served drinks and prepared specialty beverages.
- Portioned and packaged take-out foods for customers.
- Achieved cost-savings by developing functional solutions to problems.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Super Coney Island, 06/2019 to 12/2021
Tony B – City, STATE,
- Cleared tables to maintain high turnover rate and minimize wait times.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Wrote specials for each day and updated with menu changes as needed.
- Established methods for prompt dish collection and upkeep of healthy dining room.
- Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Managed inventory of dining room products, including condiments, linens and flatware.
- Supported serving staff in delivering accurate and well-presented food orders.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Applied proactive and resourceful nature to create pleasant guest experiences.
Busybee Cleaning Serive, 07/2020 to 12/2020
Tonya – City, STATE,
- Informed customers of final bill tab and processed form of payment.
- Restocked workstation with supplies and communicated out of stock items to management.
- Processed credit card payments and gave counter slips to customers for signatures.
- Accurately made change for cash transactions.
- Completed opening, closing and shift change tasks following company guidelines.
- Verified orders and bagged items for easy transport.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Mastered point-of-service (POS) computer system for automated order taking.
- Monitored sales events, added new merchandise and rang up purchases.
- Cross-trained roles in order to provide skilled backup for team members.
- Managed product returns professionally and quickly to maintain customer satisfaction.
- Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
- Managed cashier shifts and breaks.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Maintained work area in clean and neat manner.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Answered phone calls to assist customers with questions and orders.
High School Diploma: , Expected in 05/2021
Faith Covenant Academy - Huntsville, AL,
GPA:
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