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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

talented. Strong knowledge of the fast-food industry. Communicative and team-oriented .Proven history of fostering actions to meet team, individual and management objectives. Enthusiastic team crew member skilled in fostering food-handling safety and quality while creating unforgettable guest experiences. Maintains accuracy in high-traffic times and collaborate with coworkers efficiently. Communicative and fun-loving worker dedicated to superior customer service.

Skills
  • Ultrasonic usage
  • Coordination
  • Analytical
  • Customer service
Experience
Sonic, 03/2021 to Current
Bryan HarveyCity, STATE,
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by completing assigned task quickly and accurately.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Organized and restocked supplies to support operations and team productivity.
  • Packed all fast food products in approved containers, cups and bags.
  • Prepared food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Served drinks and prepared specialty beverages.
  • Portioned and packaged take-out foods for customers.
  • Achieved cost-savings by developing functional solutions to problems.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Super Coney Island, 06/2019 to 12/2021
Tony BCity, STATE,
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Wrote specials for each day and updated with menu changes as needed.
  • Established methods for prompt dish collection and upkeep of healthy dining room.
  • Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
Busybee Cleaning Serive, 07/2020 to 12/2020
TonyaCity, STATE,
  • Informed customers of final bill tab and processed form of payment.
  • Restocked workstation with supplies and communicated out of stock items to management.
  • Processed credit card payments and gave counter slips to customers for signatures.
  • Accurately made change for cash transactions.
  • Completed opening, closing and shift change tasks following company guidelines.
  • Verified orders and bagged items for easy transport.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Cross-trained roles in order to provide skilled backup for team members.
  • Managed product returns professionally and quickly to maintain customer satisfaction.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Managed cashier shifts and breaks.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained work area in clean and neat manner.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and orders.
Education and Training
High School Diploma: , Expected in 05/2021
Faith Covenant Academy - Huntsville, AL,
GPA:

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School Attended

  • Faith Covenant Academy

Job Titles Held:

  • Sonic
  • Super Coney Island
  • Busybee Cleaning Serive

Degrees

  • High School Diploma

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