talented. Strong knowledge of the fast-food industry. Communicative and team-oriented .Proven history of fostering actions to meet team, individual and management objectives. Enthusiastic team crew member skilled in fostering food-handling safety and quality while creating unforgettable guest experiences. Maintains accuracy in high-traffic times and collaborate with coworkers efficiently. Communicative and fun-loving worker dedicated to superior customer service.
Skills
Ultrasonic usage
Coordination
Analytical
Customer service
Experience
Sonic, 03/2021 to Current Bryan Harvey – City, STATE,
Demonstrated proper food safety practices by accurately completing quality control checklist.
Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
Observed safety precautions and practices when using heavy machinery and equipment.
Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Drove team success by completing assigned task quickly and accurately.
Upheld high standards of productivity and quality in all areas of operations.
Prepared quality products while maintaining portion control and presentation within service goal times.
Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
Organized and restocked supplies to support operations and team productivity.
Packed all fast food products in approved containers, cups and bags.
Prepared food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Served drinks and prepared specialty beverages.
Portioned and packaged take-out foods for customers.
Achieved cost-savings by developing functional solutions to problems.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Super Coney Island, 06/2019 to 12/2021 Tony B – City, STATE,
Cleared tables to maintain high turnover rate and minimize wait times.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Wrote specials for each day and updated with menu changes as needed.
Established methods for prompt dish collection and upkeep of healthy dining room.
Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
Greeted customers to seat patrons at tables according to availability and customer preferences.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
Maintained table settings by removing courses, replacing utensils and refilling beverages.
Managed inventory of dining room products, including condiments, linens and flatware.
Supported serving staff in delivering accurate and well-presented food orders.
Worked in close collaboration with team members to ensure customers received high-quality service.
Applied proactive and resourceful nature to create pleasant guest experiences.
Busybee Cleaning Serive, 07/2020 to 12/2020 Tonya – City, STATE,
Informed customers of final bill tab and processed form of payment.
Restocked workstation with supplies and communicated out of stock items to management.
Processed credit card payments and gave counter slips to customers for signatures.
Accurately made change for cash transactions.
Completed opening, closing and shift change tasks following company guidelines.
Verified orders and bagged items for easy transport.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Mastered point-of-service (POS) computer system for automated order taking.
Monitored sales events, added new merchandise and rang up purchases.
Cross-trained roles in order to provide skilled backup for team members.
Managed product returns professionally and quickly to maintain customer satisfaction.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Managed cashier shifts and breaks.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintained work area in clean and neat manner.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Answered phone calls to assist customers with questions and orders.
Education and Training
High School Diploma: , Expected in 05/2021 Faith Covenant Academy - Huntsville, AL, GPA:
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