Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing over 10 -years experience background maintaining customer satisfaction and contributing to company success. Proficient in Excel and Word. Well-qualified and proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

  • Strategic sales knowledge
  • POS systems expert
  • Creative problem solving
  • Administrative support
  • Good listening skills
  • Account management
  • Recommending products
  • Industry trends knowledge
  • Lead prospecting
  • Customer Relations
  • Product promotions
  • Problem solving strength
Work History
Solutions Provider, 01/2019 - Current
Psionline Irvine, CA,
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Managed business development initiatives by developing impactful customer relationships and executing benefit-oriented presentations to increase revenue.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Built business by hosting and attending events, launching special promotions and reaching out to local experts.
  • Helped resolve client problems quickly with superior customer service.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
Office Assistant , 01/2015 - 12/2018
Veolia Gloucester, MA,
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Created presentations and proposals for use in meetings, assisted in bookkeeping and produced budget reports.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained clean reception area to promote positive, professional environment for all stakeholders and clients.
  • Managed smooth processing of paperwork to support office productivity.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

With the skills listed above I was promoted to Office Manager within 1 year at Harmony.

Office Manager, 01/2001 - 07/2009
Odyssey Enterprises Inc. City, STATE,
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Created and finalized contracts for deals with customers.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Completed bi-weekly payroll for over 10 employees.
  • Performed billing, collection and reporting functions for office generating over $500,000 annually.
  • Handled all incoming business and client requests for information.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Quickbooks software.
  • Managed Office-employees, supervising workers and enhancing productivity and efficiency.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
High School Diploma: , Expected in 06/1993
Jackson Memorial High School - Jackson, NJ
Additional Information

I am a Certified Master Advertising Specialist

I Donate my time to a local youth Sports organization

Our mission includes:

- Brining our youth closer together through common interest in sportsmanship and competition.

- Instilling values of education and importance of engaging in school.

- Acquainting the players with fundamentals of the game rules.

- Teaching sportsmanship, build character, discipline, and the love of the game.

- Encouraging the players to maintain satisfactory grades in school and emphasize the importance of keeping proper relationships and balance between scholastic and athletic endeavors.

- Keeping our community youth busy and involved in a positive environment.

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Resume Overview

School Attended

  • Jackson Memorial High School

Job Titles Held:

  • Solutions Provider
  • Office Assistant
  • Office Manager


  • High School Diploma

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