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Solutions Analyst Resume Example

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SOLUTIONS ANALYST
Career Overview
To oversee the operations in all aspects of the physician practices, for better production, revenue cycle, and working environment.
Qualifications
  • Strong analytical skills
  • Project management
  • Strong collaborative skills
  • Excellent problem solving skills
  • Experienced in Hematology, Chemistry, Blood Bank, Serology, Phelbotomy Techniques
  • Data gathering
  • Experience with HL7 messaging
  • Experience with Laboratory Information Systems
  • Medical Technologist, ASCP
  • Experienced in Microbiology Virology and Fungal
  • Crystal Report Writing
  • FileMaker Pro databasedentification
Technical Skills
Skills Experience Total Years Last Used
Allscripts Pracitce Management Expert 6 Currently using
Allscripts Clinical Module Expert 6 Currently Using
Crystal Reports Experienced 4 Currently Using
Accomplishments

Meaningful Use for qualifing providers 

  • Qualified data from our Allscripts system for submission for approval by Medicaid for our providers in amount totaling over $250,000

Implementation of Electronic Health Record

  • Project manager of a team for implementation of two electronic health records as well as trained clinical staff and providers

Certifications

Certified in Greenway Practice Management and EHR software

Certified in Allscripts Clinical Module, clinical documentation

Certified in Allscripts Practice Management Module

Certified in Drug Screen collection and processes

Working knowledge of House Bill 1 clinical documentation and tracking CPT coding certificate

Proficient in writing policy and procedures of all styles

Working knowledge of Meaningful Use, PQRS and CQM

Work Experience
Twin Lakes Medical Foundation, Incorporated Leitchfield, KY Solutions Analyst 11/2009 to 02/2016
  • I am tasked with providing users with valuable solutions to build efficiencies into their business and clinical processes, while minimizing system down time.
  • I am responsible for maintaining existing applications, including system fixes or enhancements, service releases and version upgrades, and developing and maintaining system documentation.
  • Understanding of health care terminology and knowledgeable/experienced with some or all of the following: provider data, pharmacy data, lab data, and enrollment data.
  • Train and oversee departmental super users for Electronic Record system and Practice Management system and assist with development of best practices.
  • Assignments include working with business units defined as Physician Care Management; Patient Care System; Enterprise Medical Record; Practice Management; Order Entry; Laboratory; Imaging and Therapeutic Services; Pharmacy Meditech modules and all related and or interfacing systems, and data related to healthcare costs, medical risk adjustment, population management, provider networks, provider contracting and clinic operations.
  • Collaborate with Project Manager / Lead Analyst, Department Team Leaders and other IS Analysts to integrate system and departmental processes and maximize system functionality.
  • Produce clinical, operational and financial intelligence reports using various reporting software by querying data repositories as well as support end user training.
  • Established office start up processes including but not limited to the credentialing process for various insurances, ADO's, enrollment of electronic remittances, and electronic funds transfers.
  • Ordering necessary office equipment, training on that equipment, enrollment of clearing house, NPI structure, enrollment for NPI, DEA, MD licensure PECOS and updates accordingly.
  • Proficient in Revenue Cycle Management along with the working knowledge of CPT, ICD-9 and ICD-10 of multispecialities.
  • Laboratory Manager of an acute care facility.
  • This is an office that incorporates minor care activities and occupational/workman's comp for all types of companies.
  • This also includes performing chain of custody drug screens.
  • Established policies and procedures for all laboratory testing.
  • Liaison between the office staff, physician's, administration, insurances and patients in any or all combinations.
  • Proficient with Crystal Report writer, Microsoft Office 2010, Nitro PDF, Camtasia Studio (Training video software) HL7 Laboratory/Pathology Interfaces, and Chart Audits Information Systems: trouble shooting basic network structure, Allscripts/Greenway software, printers, fax, copiers, etc.
Deaconess Hospital Evansville, IN Medical Technologist 11/2001 to 11/2009
  • Primary Responsibility for the Microbiology department: Isolation and identifying microorganisms through chemical reactions and susceptibility testing.
  • This department also included virology testing for a number of viruses, such as Hepatitis Panels, Herpes Simplex I and II, and HIV screening.
  • I am also trained in DNA probe testing for GC, Chlamydia and MRSA.
  • Our department was unique as we were also responsible for urinalysis testing as well as a number of Serological tests and billing for each.
  • I assisted in the development and trouble shooting of the Laboratory Information System.
Methodist Hospital Henderson, KY Receptionist/Biller 06/1996 to 11/2001
  • Duties included but not limited to Scheduling patient appointments, coordinating phone calls for patients, insurance companies, nursing staff and physicians.
  • In charge of balancing at the end of the day for patient payments and encounter tracking also designed and developed a data base for occupational medicine to include tracking patients, clients and charges for physicians.
  • Physician specialties were Internal Medicine and Neurology.
Methodist Hospital Henderson, KY Medical Technologist 11/1992 to 11/2001
  • Primary role as a generalist all shifts.
  • I was responsible for Chemistry, Blood Bank, Hematology, Serology, Phlebotomy, and Microbiology.
  • Each department I was responsible for all troubleshooting/maintenance for all analyzers, blood and body fluid products/specimens, quality control in all areas and new hire training.
  • I assisted in development and troubleshooting the Laboratory Information System.
Education and Training
Implementation Manager Certificate Twin Lakes Quick Care 2012 * Premier Drug Screen Collection Certification 2013 HI TECH Workforce, Walters State College
Train the Trainer Certification in Practice Management and Clinical EHR Modules Greenway 2012 Allscripts, Raleigh Carrollton, NC GA
Certification in Practice Management and EHR St. Mary's Medical Center 1998 * Practice Management and Coding Certificate 2010 Western Kentucky University
Bachelor's of Science: Medical Technology 1991 Medical Technology
Skills
acute care, ADO, Premier, Analyst, basic, billing, Chemistry, Excellent Communication, CPT coding, CPT, Crystal Report, clients, data base, DNA, documentation, EHR software, fax, financial, funds, GC, Hematology, ICD-10, ICD-9, Imaging, Information Systems, insurance, Internal Medicine, laboratory testing, Meditech, Microsoft Office, office, Enterprise, network, networks, Neurology, nursing, occupational medicine, office equipment, Order Entry, Pathology, Patient Care, PDF, Phlebotomy, copiers, policies, printers, processes, Coding, quality control, Quick, reporting, Scheduling, system documentation, user training, phone, Trainer, trouble shooting, troubleshooting, unique, upgrades, urinalysis, video, writer
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Resume Overview

Companies Worked For:

  • Twin Lakes Medical Foundation, Incorporated
  • Deaconess Hospital
  • Methodist Hospital

School Attended

  • HI TECH Workforce, Walters State College
  • Allscripts
  • Western Kentucky University

Job Titles Held:

  • Solutions Analyst
  • Medical Technologist
  • Receptionist/Biller

Degrees

  • Implementation Manager Certificate Twin Lakes Quick Care 2012 * Premier Drug Screen Collection Certification 2013
    Train the Trainer Certification in Practice Management and Clinical EHR Modules Greenway 2012
    Certification in Practice Management and EHR St. Mary's Medical Center 1998 * Practice Management and Coding Certificate 2010
    Bachelor's of Science : Medical Technology 1991

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