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Sole Proprietor Resume Example

Resume Score: 90%

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SOLE PROPRIETOR
Summary

Dedicated and focused Entrepreneur Looking to adept in Administrative support to busy offices. Committed to delivering high quality results with little supervision. who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Schedule management
  • Time management
  • Professional and mature
  • Strong problem solver
  • Dedicated team player
  • Strong interpersonal skills
Accomplishments
  • Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate.
  • Acted as the department's "go-to" person for challenging calls and as the primary mentor for new employees.
  • Improved customer service ratings by 80% by streamlining business processes and enhancing website functionality.
Experience
Sole Proprietor08/2010 to 11/2015Heavenly Consultant Services L.L.CDetroit, MI
  • Refer clients to community resources such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance.
  • Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines.
  • Collaborated with community members to educate the public regarding issues such as drug abuse prevention and traffic safety.
Partner04/2011 to CurrentOnPoint CleaningDetroit, MI

As a franchise owner, we provide cleaning services to multiple businesses in and around the Metro-Detroit area.

  • Estimated and justified financial, staffing, facilities and equipment costs based on the project needs and available resources.
  • Reviewed study findings and recommended options for project restructuring, funding alternatives and reducing costs.
  • Managed daily office operations and maintenance of equipment.
  • Reviewed staff work and gave comprehensive and constructive feedback.
Instructor09/2011 to 06/2012Concentric Global InitiativeDetroit, MI
  • Instructed students ages 7- 13 in the areas of character development, conflict resolutions and beginners level finance.
  • Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support.
  • Utilized modern teaching methods that helped gain understanding such as e-learning and team building.
  • Encourage Creativity and higher ordered thinking that increased over 50% of the children's performance.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Reviewed study findings and recommended options for project restructuring, funding alternatives and reducing costs.
Administration Payroll Clerk/Partnership Assistant01/2010 to 07/2010U.S. Census BureauDetroit, MI
  • Collaborated with community leaders, organizations and public agencies to promote the organization's community service programs.
  • Entrusted with collection, control, processing, and reporting of personal payroll data for approximately 900 employees.
  • Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
  • Conducted outreach in over 5 different communities that were hard to reach to educate and inform the target population.
  • Prepared 1000-5000 promotional materials within the time frame Recruited and motivated staff by developing incentive programs that expanded core partnerships in the community, allowing the company to interact with over 90% of our targeted population.
  • Maintained files, created automated daily reports, and developed promotional strategy for affiliates and partners that accommodated special needs of each staff member.
  • Maintained relationships with employment and community contacts.
  • Received and distributed faxes and mail in a timely manner.
Postal Carrier01/2008 to 12/2009United States Postal ServiceDetroit, MI
  • Completed a daily pre-trip inspection checklist before the first delivery of the day.
  • Obtained signatures needed to complete and process all paperwork in a timely manner.
  • Selected the most efficient routes in compliance with delivery instructions and fuel policy.
Mail Processor12/2007 to 12/2008United States Postal ServiceDetroit, MI
  • Assessed work for errors or compliance issues and made corrections and modifications when necessary.
  • Met and surpassed productivity targets and quality standards.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
Mail Handler08/2006 to 12/2007United States Postal ServiceDetroit, MI
  • Loaded proper materials while abiding by all safety and legal standards.
  • Helped achieve company goals by supporting production workers.
  • Worked with managers to implement the business's policies and objectives.
Sales manager09/1999 to 01/2006T.E.C FurnitureRomulus, MI
  • Initiated program that standardized employee training and led to increasing in customer satisfaction by 15%.
  • Surpassed revenue goals in four consecutive quarters.
  • Developed department's first incentive performance plan that motivated staff and resulted in a 30% increase in sales.
  • Managed team of 10 professionals.
  • Monitored and investigated suspicions persons and situations and unusual activities to prevent inventory loss Collected and entered statistical data into databases.
Education
Bachelor of Science: Technical ManagementJune 2015DeVry UniversitySouthfield, MI, USAGPA: Dean's List for Academic Excellence: Every Semester

Dean's List for Academic Excellence: Every Semester

Coursework in Human Resource Management and Business Administration

Minor in Criminal Justice

GPA: 3.53 Graduated Cum Laude

GPA: Deans List Academic Achievement Award GPA: 53 Graduated Cum Laude
Affiliations

American Bar Association (ABA) (2014)

National Association of Professional Women (NAPW) 2015

DeVry, Alumni Association (2015)

Notary Public "State of Michigan"(2011)

Who's Who Alumni (2015)

Judge Mathis community Center (2009)

Skills

Account Management, Clerical, Excellent interpersonal skills, Conflict resolution, counseling, Creative Problem Solving, Critical Thinking, Client Relations, customer satisfaction, Data Analysis, Data Collection, Data Entry, Detail-oriented, Documentation, Email, employee training, Executive Management, Filing, finance, financial, inventory, team building, Microsoft Office Suite, Outlook, PowerPoint, Excel, Word, Access, Multi-tasking, Needs Assessment, Internet Research, organizational skills, payroll, People skills, problem-solving, quality, reporting, staffing, strategic planning, teaching, Time management

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Heavenly Consultant Services L.L.C
  • OnPoint Cleaning
  • Concentric Global Initiative
  • U.S. Census Bureau
  • United States Postal Service
  • T.E.C Furniture

School Attended

  • DeVry University

Job Titles Held:

  • Sole Proprietor
  • Partner
  • Instructor
  • Administration Payroll Clerk/Partnership Assistant
  • Postal Carrier
  • Mail Processor
  • Mail Handler
  • Sales manager

Degrees

  • Bachelor of Science : Technical Management June 2015

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