Determined indvidual
with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
- Cost Analysis and Savings
- Sales
- Budgeting
- Bookkeeping
- Scheduling
- Remodeling
- Drywalling
- Repair
- Painting
- Staff Management
- Accounting
- Invoice Processing
- Business Development
- Balance Sheets
- Direct Sales
Fort Worth, TX, 08/2019 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Input income and expense details into database to track business finances and address variances.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
South Elgin, IL, 11/2010 - 01/2015
- Monitored and assisted residents through individual service plans.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Met with patients and families to discuss care and plan of action for future.
- Coached patients and caregivers on treatment processes, hospital policies, medication hazards, specific diets and doctor advice.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Completed documentation of care, hospital actions and patient activities.
- Managed unit training and activity schedules.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
- Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Coordinated and processed personnel files and medical records.
- Logged and filed classified documents.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Upheld confidentiality requirements and regulatory compliance guidelines.
City, STATE, 10/2000 - 02/2006
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Approved regular payroll submissions for employees.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Analyzed and interpreted store trends to facilitate planning.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
- performed challenges or senarios within a shift randomly to to target where food cost issues where a problem when products where being made improperly so i could train or reprimand the accountable employees
- The task i handled daily weren't the normal for an assistant manager but I had no GM for several years and began these responsibilities as a shift manager due to the lack of trained management and termination of prior management do to reversible cleaning of house to weed out the ones whom wouldn't comply with new procedures
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Resume Overview
School Attended
- East Davidson High School
- Davidson County Community College
Job Titles Held:
- Sole Proprietor
- Patient Care Assistant
- Assistant Store Manager
Degrees
- High School Equivalent Diploma
- Wasnt Able To Finish Do To Son Having Cancer
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