Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Goal driven professional and hands-on leader with 11 years of progressive experience in communication and management environments, including extensive experience in organizational structure, organizational change, and consulting. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

  • Decisive leader
  • Team building
  • Operations management
  • Business communication
  • Professional P&L management
  • Human resources management
  • Leadership mentoring
  • Public relations
  • Performance tracking and evaluation
  • Organizational structure analyst
  • Business management methodology
  • Employee engagement
  • Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging.
  • Reduced staff turnover by implementing several well-received team and morale-building programs.
  • Started a small business with $9,000 capital that generated more than $250,000 in sales within it's first 3 years.
  • Grew company staff by 400 % by  hiring more than 100 sales team members.
  • Expanded the business locations to include more products, which nearly doubled sales in one year.
  • Mentored and coached employees resulting increase in productivity.
  • Conducted research which led to the development of communication flow within the company.
  • Served as key contributing member to Leadership team.
  • Initiated a public relations campaign for a non-profit on a tight budget, raising over $200,000.

07/2013 to Current Sole Proprietor Link Engineering Co. | Ottawa Lake, MI,
  •  Build innovative production processes from scratch for a cutting-edge custom designed products.
  • Formulate a comprehensive business plan complete with clear and actionable sales goals and targets.
  • Track and evaluated staff performance, and handled all promotions and terminations.  
  • Prepare and file financial statements such as balance sheets and income statements.
  • Monitor sales and service records and investigated discrepancies.
  • Direct daily operations including financial, human resources, marketing, inventory control, and customer relations to generate optimal revenue streams for the business.
  • Research market competitors and industry trends to identify potential new products and services.
11/2010 to Current General Manager Abm | Fort Collins, CO,
  • Assess effectiveness of sales representatives.
  • Develop productive relationships with key account holders.
  • Drive sales growth in Missouri locations.
  • Establish clear lines of communication between business and clients.
  • Review and renegotiated key contracts.
  • Supervise local managers.
  • Design employee motivation strategies and contests.
  • Coordinate distribution processes. 
  • Analyze sales statistics.
  • Maximize operational effectiveness across territory.
  • Manage the day-to-day tactical and long-term strategic activities within the business.
08/2005 to 10/2009 Director Art Et Culture/ Events | City, STATE,
  • Led team members to assist 30.000 visitor during the Organization's events.
  • Negotiated with different companies to sponsor both national and international events.
  • Clearly communicated updates and concerns to the appropriate team members and managers.
  • Developed a thorough understanding of pipelines and art integration.
  • Worked alongside the entire development team in an energetic and creative environment.
  • Coordinated logistical needs before/during  the organized events ( Hotels, Transportation, manage high traffic performance venues..)
Expected in 2014 Master of Arts | Communication and Leadership Park University , Parkville, MO GPA:

Emphasis in :

- Organizational leadership.

- Public relations.

- Organizational change.

- Organizational structure.

- Consulting.

Expected in 2009 Bachelor of Arts | English Studies Hassan II University, casablanca, MO GPA:

Emphasis in :

- Communication

- Linguistics

- Literature

- Business


Fluent in :

  • English
  • French
  • Arabic
Computer Skills
  • Leadership Practice Inventory Software
  • Adobe Creative suite
  • Microsoft Office suite
  • Flexi pro 10.0 (sign and design software)

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School Attended

  • Park University
  • Hassan II University

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  • Master of Arts
  • Bachelor of Arts

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