Goal driven professional and hands-on leader with 11 years
of progressive experience in communication and management environments,
including extensive experience in organizational structure, organizational
change, and consulting. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
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- Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging.
- Reduced staff turnover by implementing several well-received team and morale-building programs.
- Started a small business with $9,000 capital that generated more than $250,000 in sales within it's first 3 years.
- Grew company staff by 400 % by  hiring more than 100 sales team members.
- Expanded the business locations to include more products, which nearly doubled sales in one year.
- Mentored and coached employees resulting increase in productivity.
- Conducted research which led to the development of communication flow within the company.
- Served as key contributing member to Leadership team.
- Initiated a public relations campaign for a non-profit on a tight budget, raising over $200,000.
-  Build innovative production processes from scratch for a cutting-edge custom designed products.
- Formulate a comprehensive business plan complete with clear and actionable sales goals and targets.
- Track and evaluated staff performance, and handled all promotions and terminations. Â
- Prepare and file financial statements such as balance sheets and income statements.
- Monitor sales and service records and investigated discrepancies.
- Direct daily operations including financial, human resources, marketing, inventory control, and customer relations to generate optimal revenue streams for the business.
- Research market competitors and industry trends to identify potential new products and services.
- Assess effectiveness of sales representatives.
- Develop productive relationships with key account holders.
- Drive sales growth in Missouri locations.
- Establish clear lines of communication between business and clients.
- Review and renegotiated key contracts.
- Supervise local managers.
- Design employee motivation strategies and contests.
- Coordinate distribution processes.Â
- Analyze sales statistics.
- Maximize operational effectiveness across territory.
- Manage the day-to-day tactical and long-term strategic activities within the business.
- Led team members to assist 30.000 visitor during the Organization's events.
- Negotiated with different companies to sponsor both national and international events.
- Clearly communicated updates and concerns to the appropriate team members and managers.
- Developed a thorough understanding of pipelines and art integration.
- Worked alongside the entire development team in an energetic and creative environment.
- Coordinated logistical needs before/during  the organized events ( Hotels, Transportation, manage high traffic performance venues..)
Emphasis in :
- Organizational leadership.
- Public relations.
- Organizational change.
- Organizational structure.
Emphasis in :
- Communication
- Linguistics
- Literature
- Business
Fluent in :
- English
- French
- Arabic
- Leadership Practice Inventory Software
- Adobe Creative suite
- Microsoft Office suite
- Flexi pro 10.0 (sign and design software)
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Resume Overview
School Attended
- Park University
- Hassan II University
Job Titles Held:
- Sole Proprietor
- General Manager
- Director
Degrees
- Master of Arts
- Bachelor of Arts
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