Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Career Overview

I am a detailed-oriented professional with extensive QA experience motivated to release high quality software, on deadline, that makes the end user's experience easier and more productive.

  • Software testing
  • Issue tracking and documentation
  • Strong analytical skills
  • Strong collaborative skills
  • Extensive, detailed test plan writing
  • Documentation review
  • Design Review
  • Heuristic evaluation
  • Extensive Excel, OneNote and PowerPoint experience

Quality Assurance Improvement

  • Led a company-wide to project to ensure testing environments were standardized and had ready made records in each new environment
  • Helped keep environments to a manageable size during rapid expansion

Work Ethic

  • Received awards for willingness to help on large, rushed products to ensure they were released on time and in sound condition
  • Involved in many cross team projects to improve QA process across the company.
Work Experience
Software Tester, 08/2004 to Current
Avid Technology ProfessionalsHanover, MD,

Sept 2004-February 2012: Work in QA for the Claims team. Tested software to ensure ANSI compliance. Made sure that error management and reconciliation was accurate and usable.

March 2012-Present: Work in QA for Reporting Workbench. Work on infrastructure tools that provide the backbone for all of Epic's reporting processes.

June 2007-Present: Head of the QA Build environment. Build and maintain a successful template environment that is used to create all new QA environments.

Education and Training
Bachelor of Arts: History and English, Expected in 2004
UW-Madison - Madison, WI

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