software qa analyst tester resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
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Software QA Analyst/Tester SUMMARY OF EXPERIENCES: US Citizen and over seven (6+) years of IT experience in providing services to various clients in software quality assurance testing with both Manual and Automation. Strong QA Professional with good knowledge of software development life cycle (SDLC), Software testing methodologies, and QA procedures. Involved in entire Project lifecycle from requirements, testing to delivery. Proficient in analyzing the Business Requirements, System Requirement Specifications (SRS), Functional Requirement specification (FRS), Design Documents, Use Case Documents. Expert in writing QA documentation such as Test Plans, Test Designs, Test Cases, Test Matrices, and Checklists Extensively experienced to work with various Test Management and Defect tracking tools like ALM, JIRA, TFS, and VSTS. Generated Defect Status Reports, Test Case Execution Reports (pass, fail or no run status) and test Summary Report for every build release to analyze the testing effort and quality of the application using Quality Center. Proficient in automation testing with automation testing tool HP Quick Test Professional (QTP). Experienced in performing various kinds of testing like Functional, GUI, Integration, Backend, Regression, Smoke, System, End to End, and UAT testing in Web based and Client server-based application. Knowledge of programming skills and understanding of VB script, Descriptive programming Created Daily/Weekly Status Report and Requirements Traceability Matrix (RTM), and Participated in defect status meetings with business analyst, developers, test leads and QA coordinator to Prioritize issues, identify open issues and set deadlines for inclusion in the build. Prepared custom reports and performed SQL query, data analysis and verification on various database such as Oracle, DB2, MS SQL Server for back-end testing. Mobile testing with physical devices along with DEV TOOL. AREA OF EXPERTISE: Manual Testing & Automation Testing in QTP/UFT Software Development Life Cycle (SDLC) & STLC, Black Box UAT, and Backend Testing, Requirement and design analysis Test Plan, Test Scenarios, Test Cases Waterfall and Agile (Scrum) Methodology Core team meeting and status update Risk Analysis, Defect Analysis, and Test Reporting Test management with JIRA/ TESTRAIL/ ALM /ZEPHYR/ CONFLUENCE/ TFS VB script, UAT.
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Software QA Analyst/Tester, 08/2019 - Current
Avid Technology Professionals Ellicott City, MARYLAND,
  • Responsible for User story analysis for each release and Sprint with Acceptance Criteria.
  • Following Agile (Scrum) methodology implementing web and client server-based application in various projects.
  • Attend various Sprint related meetings of Daily Stand-Up call, Sprint Planning, Sprint Grooming, Sprint Review and Demo throughout the sprint.
  • Help my team to clarify the issues with ambiguous acceptance criteria.
  • Provide Knowledge Transfer session for offshore team when needed.
  • Responsible for creating Test Plan, Test Scenarios and Test Cases for various kinds of Black Box testing.
  • Create Mock Test Data and designed Test Steps for each business functionality for positive/negative test scenarios, in the Test Plan module of Test Management Tool of JIRA with Zephyr.
  • Use manual testing for front End level to validate UI functionalities to pass the user stories of the sprint.
  • Use JIRA to raise and assign defects, track defects, retest the defects fixed and monitor the defects until closure.
  • Create test case coverage metrics and requirement coverage metrics and check test case run, pass or fail, not run, not run due to defect, total number of open defect and total number of closed defects in Test Management Tool of JIRA with Zephyr and Confluence.
  • Heavily perform all kind of Functional and Non-Functional Testing of Smoke, Ad-hoc, Major Integration, Regression of both minor and major, Data Base testing, System testing and End to End testing and Usability and User Experience testing, Compatibility testing.
  • Work with my front end and back-end developers to understand the system flow chart to work accordingly to develop Test related documents.
  • Time to Time help cross functional team to perform automated Regression testing with UFT(Unified Functional Testing).
  • Create checklist to perform Nonfunctional Testing.
  • Performed Cross Browser Testing using Google Chrome, Firefox and IE using Browser Stack tool.
  • Perform mobile testing with physical device as well as DEV TOOL.
Software Tester, 06/2017 - 08/2019
State Farm City, STATE,
  • Actively involved in User stories/Use case analysis with team and the product owners in Refinement phase and involved in poker planning sessions to size the user stories and define acceptance criteria for the user story with Story Pointing, Test Estimation, Task Estimation and helping team to pursue a achievable Velocity.
  • Participated in sprint planning sessions.
  • Created QA sub- tasks with right estimates for the user stories.
  • Involved in creating QA test plan and traceability matrix in order to ensure that the project's scope, requirements and deliverables remain "as is" when compared to the baseline.
  • Manually generated and implemented templates for Test Plan, Test Cases, and Test Scripts for entire application.
  • Used Quality Center for test case creation, execution, test coverage and defect tracking.
  • Involved in the entire defect life cycle for every build in order to log, track and report defects using JIRA.
  • Performed Functional, Integration, Regression, End-To-End, system, ad-hoc, UAT testing to ensure a smooth deployment of the whole application.
  • Performed Regression testing using United Functional Testing (UFT) to assure that the new code had no adverse effect upon the current system and participated in document reviews and inspections.
  • Extensively used checkpoints, Synchronization points, actions and recovery scenario manager features error handling, descriptive programming, record and run as well as load the object repository using object spy and run the script in Quick Test Professional.
  • Worked in multiple projects simultaneously and followed multiple methodology such as waterfall, agile (scrum) for the entire testing life cycle.
  • Attended all planning review, daily basis and walkthroughs meetings within a project team, and provided testing results and weekly status report to QA lead.
  • Written SQL Queries to extract data from various database tables for backend testing purpose.
  • Involved in User acceptance testing (UAT) to assist clients along with documents and performed execution process when needed.
Software Test Associate, 01/2015 - 06/2017
American Express City, STATE,
  • Interact extensively with the product manager and business area subject matter experts (SME’s) to understand the business process thoroughly identified opportunities for business process improvement through various meeting with business users.
  • Performed necessary requirements inspection, design inspection, Test plan and case creation, Testing and reporting during various phases of the Testing life cycle.
  • Coordinated with project leaders, Business Team and clients to develop Use cases, Test data and Test requirements.
  • Prepared and reviewed the test procedures and test data and execute in manual testing purpose.
  • Involved in test plans and test scenarios creation for various test conditions.
  • Wrote the test cases and test data according to change requests.
  • Performed Smoke, GUI, Functional, integration, and UAT testing.
  • Conducted manually positive and negative testing.
  • Prepared daily status report.
  • Detected, classified and reported bugs through Application Life Cycle Management (ALM) tool.
  • Used SQL queries to retrieve data from the database tables and performed back-end testing.
  • Performed active interaction with team members, team lead and developers in review meetings to evaluate the progress and performance of the application.
  • Involved in weekly status meetings.
  • Provided RTM (Requirement Traceability Matrix), Test Summary Report, Defect Reports using Quality Centre.
  • Participated in requirement walkthroughs and reviewing the requirements with BA team.
Education and Training
Bachelor of Arts: , Expected in
National University - ,
Status -

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School Attended

  • National University

Job Titles Held:

  • Software QA Analyst/Tester
  • Software Tester
  • Software Test Associate


  • Bachelor of Arts

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