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social work student intern resume example with 11+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated Social Worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.

Accomplishments

Deans List Spring 2020 at UMSL

Graduated Honors Columbia College

Skills
  • Referrals and networking
  • Case records management
  • Treatment plan guidance
  • Database Management
  • Research tools
  • Interview coaching
  • Crisis Intervention
  • Behavioral plan management
  • Wellness checks
  • Social services
  • Counseling and life coaching
  • Community resource knowledge
  • Client advocacy
  • Case Management
  • Group facilitation
Work History
05/2020 to Current Social Work Student Intern Erickson Living | Pompton Plains, NJ,
  • Assisted Social Workers with wellness checks and home visits to supervise separated families.
  • Mediated between family members to facilitate conflict resolution and build healthy family relationships.
  • Conducted outreach to local referral sources to build strong partnerships for supportive services.
  • Explained medical care options to help families make informed healthcare decisions.
  • Offered employment counseling and provided referrals to community outreach programs to help clients gain independence.
  • Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
  • Offered community resource guidance to clients to meet family needs for assistance.
02/2010 to Current Retail Business Owner PricePointe | City, STATE,
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Prioritized and allocated valuable resources to meet business targets.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Verified parts and materials through audit inspections and independent checks.
  • Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
11/2019 to 09/2020 Server Trainer Glen Echo Country Club | City, STATE,
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Limited portion sizes and used garnishes to control food costs.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Managed food resources, memorized orders and coordinated service in 12-table restaurant.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Created, updated and implemented training plans in collaboration with restaurant management.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Monitored staff money handling for suspicious behaviors like card skimming.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Provided continuous evaluation and feedback to server employees.
07/2016 to 05/2020 Beverage Cart Server/Bartender The Quarry Golf Club | City, STATE,
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
  • Decreased waste by reorganizing specialty areas and prioritizing specialty and expiring ingredients.
  • Escorted customers to seats based on hostess recommendations and completed drink orders.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Prepared hot beverages, including coffee and tea according to customer requests.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Cleaned food preparation areas, tools and equipment.
Education
Expected in 05/2008 High School Diploma | Francis Howell High School, Saint Charles, MO GPA:
Expected in 12/2012 Associate of Arts | Business Administration And Management Columbia College, Columbia, MO GPA:
Expected in 05/2022 Bachelor of Science | Social Work University of Missouri - St Louis, St Louis, MO GPA:
Affiliations
  • Society of Human Resource Management

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Resume Overview

School Attended

  • Francis Howell High School
  • Columbia College
  • University of Missouri - St Louis

Job Titles Held:

  • Social Work Student Intern
  • Retail Business Owner
  • Server Trainer
  • Beverage Cart Server/Bartender

Degrees

  • High School Diploma
  • Associate of Arts
  • Bachelor of Science

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