social services worker ii resume example with 15+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of clients. Expertise in investigating and abuse and neglect allegations. Respectful and compassionate professional offering 5-year background serving community by providing guidance for clients in need.
Skills
Investigations management
Safety assessments
Documentation skills
Familly support
Court proceedings
File management
Family services
Community Resources
MS Office
Excellent Communication
Multitasking Abilities
Active Listening
Work History
08/2021 to CurrentSocial Services Worker IIAscension Health | Barrington, IL,
Assisted clients in understanding their available options and helped them select the right service plans for their needs
Created reports after assessments for presentation to courts or supervisors
Established effective communication with clients, stakeholders and service providers
Helped clients with emotional or behavioral issues access services
Juggled multiple cases and clients on a daily basis, leveraging time management and prioritization skills to meet each clients' needs
Maintained compliance with agency policies, HIPAA and local, state and federal regulatory guidelines
Performed comprehensive assessments for mental health, substance abuse, co-occurring disorders, domestic violence and medical needs
Referred clients to specialty mental health services
Tracked clients' progress and initiated interventions to guide clients towards benchmarks and goals
Testified in court as related to current case load
08/2017 to 08/2021CurrentChildren Services CaseworkerMeigs County Job And Family Services | City, STATE,
Assisted clients in understanding their available options and helped them select the right service plans for their needs
Created reports after assessments for presentation to courts or supervisors
Established effective communication with clients, stakeholders and service providers
Helped clients with emotional or behavioral issues access services
Juggled multiple cases and clients on a daily basis, leveraging time management and prioritization skills to meet each clients' needs
Maintained compliance with agency policies, HIPAA and local, state and federal regulatory guidelines
Performed comprehensive assessments for mental health, substance abuse, co-occurring disorders, domestic violence and medical needs
Referred clients to specialty mental health services
Tracked clients' progress and initiated interventions to guide clients towards benchmarks and goals
Testified in court as related to current case load
11/2011 to 08/2017Institutional Parole OfficerWest Virginia Division Of Corrections | City, STATE,
Communicated with other correctional officers to make them aware of any ongoing situations or suspected problems with inmates
Conducted emergency evacuation drills to ensure the safety of all inmates and correctional officers
Developed case reports detailing inmate history and likelihood of committing another crime.
Monitored inmates' progress using questionnaires and psychological testing.
Carried out day-to-day duties accurately and efficiently.
Documented and recorded all inmate information including transfers, doctor visits, allowed visitors and situations of violence or other problem behavior.
Implemented programs to help inmates become more productive members of society upon their release by teaching them basic skills.
Inspected mail, cells, inmates and visitors to prevent the entry of contraband into the jail. Issued clothing, linens and toiletries to new inmates.
Resolved conflicts between inmates in order to avoid the use of violence.
Supervised inmates during meals, showers and recreation to ensure safety of all persons in the vicinity.
Trained new correctional officers in the proper use of all procedures and tactical gear.
01/2007 to 11/2011CashierWal-Mart Supercenter | City, STATE,
Accepted customer payments, and made change when necessary.
Answered customers' questions on purchases, store policies, and store returns.
Encouraged customers to register for store rewards cards and promotions.
Coached customers on how to use self-checkout stations.
Greeted an average of 100 customers per day.
Interacted in a pleasant and friendly way with store guests. Kept lines moving smoothly so that no more than 3 people were in line.
Packed purchases into paper and plastic bags neatly to maximize space.
Performed duties such as mopping, organizing shelves, and marking prices.
Verified customers' ages for legal compliance with products such as alcohol and tobacco
Education
Expected in to to BA | Criminal JusticeMarshall University, Huntington, WVGPA:
Volunteered at Big Brother/Big Sister
Expected in to to Diploma | Gallia Academy High School, Gallipolis, OHGPA:
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