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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic and efficient Social Services Specialist with experience in group facilitation, group presentations, records management and resource coordination. Skillfully meets diverse needs and addresses issues to maintain efficiency and program outreach. Demonstrated success in building partnerships within organization and community. Interested in increasing skills and responsibility within current department.

Skills
  • Critical thinking
  • Verbal and written communication
  • Multidisciplinary team collaboration
  • Community Relations
  • Good listening skills
  • Microsoft software proficiency
  • Building rapport
  • Records management
Work History
03/2019 to Current Social Services Specialist Centene Corporation | Pineville, NC,
  • Cultivated positive, trusting relationships with students, families, school sites and community providers to promote effective coordination of resources.
  • Monitored student attendance, documented truancy, provided outreach to families to support students with school attendance concerns and referred students to appropriate school and community programs.
  • Supported school sites and staff in working with students attendance concerns via a tiered level of support system.
  • Built productive relationships with parents of students facing difficult situations at school or at home.
  • Conducted and coordinated outreach for students in Safety Net follow up screen in PowerSchool program.
  • Modeled expected and appropriate leadership to promote to teaching staff and administrative personnel positive interaction with students and families.
  • Participated in School wellness and other related meetings that determined and implemented school-wide policies.
  • Worked with community providers and Santa Fe Public School Staff in scheduling parent workshops to support SFPS Parent Academy program during SY 20/21.
  • Completed grant application for expansion of SFPS Parent Academy program and received grant award.
  • Collaborated with Deputy Chief Equity, Diversity, and Engagement Officer to develop functional budgets within allocated funds.
  • Assisted with the Superintendent's Diversity and Equity Council.
  • Participated in Trauma Informed Care monthly meetings.
12/2007 to 03/2019 Mental Health Therapist Catholic Charities Of Buffalo | Batavia, NY,
  • Conducted strengths-based, culturally competent and individualized intakes and assessments including suicide, brief psycho-social, and intake assessments at the Juvenile and Adult Detention facilities in Santa Fe County.
  • Delivered client assessments for those struggling with addiction and implemented strategies based on client needs.
  • Applied array of different methodologies to assist patients during individual counseling, group counseling and crisis intervention.
  • Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning, including substance abuse, anger management and parenting groups.
  • Provided clients with education and demonstrated administration of Naloxone.
  • Worked with facility staff, community members and community agencies to provide continuum of care to clients transitioning into the community.
  • Provided clients with recommendations to community resources.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Referred clients experiencing psychiatric emergencies and requiring stabilization to facility psychiatrist.
  • Documented client progress in confidential files.
  • Facilitated and directed weekly Interdisciplinary Team meetings.
  • Developed policies and procedures surrounding suicide prevention, on-call requirements, and counseling services.
  • Strategized with clinical team to prevent inmate diversion, abuse and recidivism.
  • Provided facility staff with annual in-service training in variety of topics including suicide prevention, crisis intervention, counseling techniques and working with mentally ill inmates.
  • Trained newly-hired Therapists in conducting facility assessments, job duties, responsibilities and on-call expectations.
07/2006 to 12/2007 Mental Health Coordinator Corecivic | Lebanon, TN,
  • Conducted strengths-based, culturally competent and individualized intakes and assessments including suicide, brief psycho-social and intake assessments at the correctional facility.
  • Delivered client assessments for those struggling with addiction and implemented strategies based on client needs.
  • Applied array of different methodologies to assist patients during individual counseling, group counseling and crisis intervention.
  • Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
  • Performed client assessments and developed treatment plans.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning including substance abuse and anger management groups.
  • Referred clients experiencing psychiatric emergencies and requiring stabilization to facility psychiatrist.
  • Documented client progress in confidential files.
  • Assisted in auditing facility documentation for compliance with American Correctional Association accreditation.
  • Developed and trained facility staff in areas of suicide prevention, maintaining confidentiality and documentation of services.
09/2005 to 05/2006 Intern University Of Minnesota | Minneapolis, MN,
  • Upheld strict security procedures and maintained client confidentiality.
  • Worked with facility staff to help transition residents from a prison setting into the community.
  • Encouraged patients to discuss experiences in group and individual settings.
  • Presented case history material to review and discussion with other staff members.
  • Participated in collaborative training program on theories and implementation of Motivational Interviewing to enhance clinical success.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Developed and maintained courteous and effective working relationships.
Education
Expected in 2006 Master of Arts | Forensic Psychology The Chicago School of Professional Psychology, Chicago, Illinois, GPA:
Expected in 2004 Bachelor of Science | Psychology Comprehensive Program Troy University, Troy, Alabama, GPA:
Certifications
  • Licensed Mental Health Counselor - License #CMH0099831

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Resume Overview

School Attended

  • The Chicago School of Professional Psychology
  • Troy University

Job Titles Held:

  • Social Services Specialist
  • Mental Health Therapist
  • Mental Health Coordinator
  • Intern

Degrees

  • Master of Arts
  • Bachelor of Science

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