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Social Services Specialist Resume Example

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SOCIAL SERVICES SPECIALIST
Professional Summary

Compassionate and hardworking Social Service Specialist skilled in supporting clients through mentorship, intervention, and community advocacy/outreach . Collaborative and analytical with proven ability to build strategic partnerships, advocate for clients and advance change for communities in need. Passionate about helping others and contributing to team success through hard work, attention to detail and excellent organizational skills

Highlighted Skills
  • First Aid/CPR/AED
  • Outstanding Communication Skills
  • Proficient MS Office
  • Excellent Customer Service
  • Problem Resolution
  • Program Development and Management
  • Classroom and Document Management
  • Excellent Coordination & Organizational Skills
  • Social Service Specialist
  • Relationship Development
Work Experience
Apr 2019 - Jan 2020Social Services SpecialistHazel County-Family And Children Services - Hazelwood, MO
  • Coordinated custody: relative or foster placement, transportation for family visits and/or medical appointments, assisted with, Paternity DNA testing, and school enrollment for families and children who are in Newton County DFCS's.
  • E.C.E.M: met with children and families every month to document progress and resource assistance into SHINES.
  • Represented Hazel County DFCS as a Judicial Advocate, updating the court about clients' and families' progress using a Case Plan as a guide.
  • Served as an On-Call Case Manager, on assigned days, by investigating reports of child abuse, maltreatment, and neglect. During these investigations, I ensure the child(ren) is/are safe from harm by completing a home assessment, interviewing all house hold members, interviewing/observing the child(ren), staffing with supervisor to confirm whether to implement a safety plan, identify a safety resource, or remove the child from their home.
  • Cultivated positive, trusting relationships with families/children and community providers to promote effective coordination of resources.
Aug 2017 - Mar 2019Lead EducatorSheltering Arms (B.M.O.A) - Hazelwood, MO
  • Supervised classroom teacher aides during daily activities, and classroom maintenance.
  • Engaged one on one with parents by communicating proper facility, classroom procedures and distributed family resources offered through the community and/or facility.
  • Developed and implemented weekly curriculum for indoor and outdoor activities. Gathered statistical data utilizing Teaching Strategies tool, tracking the milestone developments of students.
  • Under supervision showcased the facility to donors, community organizations and Committee Board members. Prepared weekly and monthly reports for Barack and Michelle Obama Academy (B.M.O.A) management.
Sep 2012 - Dec 2016CashierWalmart - Hazelwood, MO
  • Trained new team members on POS system operation, customer service strategies and sales goals.Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Jun 2013 - Mar 2014Physical Therapy TechnicianPacesetter Physical Therapy - Covington, GA
  • Communicated with physicians to provide updates on patient care.
  • Documented each patient case with updates in computer system.
  • Perform clerical duties, assist with posting of patient charges, participate in all infection control, departmental equipment training, and all safety programs.
  • Assist patients to reach their maximum performance and level of functioning while learning to live within the limits of their capabilities
Education
May 2017Bachelor of Science: PsychologyGeorgia State University | Atlanta, GA
May 2012Associate of Arts: Animal ScienceAbraham Baldwin Agricultural College (A.B.A.C) | Tifton, GA
Certifications
  • First Aid, A.E.D, and CPR Certified
  • Child Development Associate(CDA)
Internship/Volunteeism
  • Oct. 2018-Current: Resources for Residents and Communities (R.R.C)-Volunteer
  • Organized and prepared summer activities for teenagers, ranging from 12-14 years old. Chaperoned field trips and maintained the Teen Center aided by Teen Director.
  • Assisted ABC Learning Academy teachers with after school program activities for children, ranging from 8-12 years old.
  • During Intervarsity's 2017 Chicago mission trip, volunteered with the 5 Loaves Co-Op Farm in Englewood for six weeks. Researched supplies for the Canaan Community Church community garden, cleaned and planted seeds in six public school Learning Community gardens, and supervised a group of Bridge the Gap volunteers during assigned tasks.
  • Assisted the Executive Director of R.R.C by prepping materials for weekend sewing classes, Home Buyer Education workshops, and Tutoring workshops for teens.
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Resume Overview

Companies Worked For:

  • Hazel County-Family And Children Services
  • Sheltering Arms (B.M.O.A)
  • Walmart
  • Pacesetter Physical Therapy

School Attended

  • Georgia State University
  • Abraham Baldwin Agricultural College (A.B.A.C)

Job Titles Held:

  • Social Services Specialist
  • Lead Educator
  • Cashier
  • Physical Therapy Technician

Degrees

  • Bachelor of Science : Psychology
    Associate of Arts : Animal Science

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