social services practitioner ii resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Detail-oriented professional with proven history of effective support and care for families and individuals through linking community resources to empower clients. Skilled at identifying needs, advocating for the clients, and observing issues.

  • Organizational Skills
  • Critical Thinking
  • Active Listening
  • Problem Solving
  • Attention to Detail
  • Confidential Case Documentation
Work History
Social Services Practitioner II, 05/2020 - Current
Alhambra Unified School District Alhambra, CA,
  • Length of employment: 2 years, 5 months
  • I interview families and individuals in homes, schools, jails, in the office, and during transport to gather data for assessment and case management. I schedule home visits with families to collect data and record progress to write objective monthly reports. I report to the case carrying social workers with important data, any changes in programs or services, and any additional pertinent information gathered for progress reports. I assist with determining resources/services/referral needs for families and individuals.
  • I research and write preliminary investigation reports and court reports on children, parents, and caregivers in the home and document the information. I research criminal history, CPS history, and family law orders to add to preliminary investigation reports.
  • I act as liaison between families, schools, doctors, service providers, probation officers, social services, and other contacts to provide assistance for families with children who may need help with disabilities, homelessness, abuse, poverty, joblessness, and other problems.
  • I collect medical, police, and school records and contact service providers for updates. I document the information electronically and through hard files and assist with maintaining up to date electronic records in statewide database.
  • I transport children/families/adults for services, placement changes, visits, forensic exams/interviews, to court, and other locations as needed throughout Riverside County and across the country
  • I perform clerical duties such as gather documentation for court report attachments, create/maintain hard files of reports and any corresponding documentation for future possible case management or for transfer, set appointments to interview families, and set appointments to supervise visitations between parents and children throughout Riverside County, including at jails and various CPS office locations.
  • I familiarize myself with programs and research resources currently available to describe these programs and resources to the communities we serve and tailor recommendations for families. I relay resource information to families for food assistance, shelters, mental health services, low- income housing, and special programs specific to their community and needs.
  • I initiate and maintain open and respectful communication between my department and other departments and community resources I work with
  • I analyze the best solutions in critical and emergency situations to keep consumers and personnel safe
  • I keep up to date with ongoing training to efficiently complete tasks according to policy.
Bell Attendant/Valet Attendant, 11/2016 - 05/2020
Providence Health & Services Colville, WA,
  • Length of employment: 3 years, 6 months
  • I entered data into paper and computerized logs and checked for errors and omissions made by all shifts
  • I completed continuous training and put into practice all new procedures and policies as necessary to maintain efficiency in my department
  • I constantly scanned for potential issues while performing all position duties
  • I was available to assist new employees with proper procedures and explained difficulties they may have in effectively driving every type of vehicle (push to start vehicles, magic keys, hidden ignition key holes, valet codes, trick start, kill switch)
  • I initiated and maintained open and respectful communication between my department and other departments I worked closely alongside especially while solving issues that arise
  • I effectively communicated to resolve issues concerning guest complaints and among coworkers in a professional manner (oral, written, and electronic correspondence) especially by keeping calm and even tempered with potentially hostile guests.
Substitute Campus Supervisor, 04/2012 - 06/2014
San Jacinto Unified School District City, STATE,
  • Length of employment: 2 years, 2 months
  • I supervised primary school aged children while they played, ate lunch, and waited for parents to pick them up from school at the end of the school day
  • I maintained the safety of the children and parents throughout the day from potential threats
  • I escorted insubordinate students to respective areas for disciplinary action and made phone calls to inform parents/guardians when their child did not attend school that day
  • I occasionally settled disputes between students when problems arose and helped both parties learn to settle disputes in a fair and practical manner
  • I made telephone calls to other schools, parents/guardians, and reported to school staff any findings.
Dietary Aide, 12/2011 - 10/2012
Sodexo City, STATE,
  • Length of employment: 10 Months
  • I took food orders and related orders to the kitchen so they can be filled
  • While loading each meal tray, I apportioned and served food to facility residents according to strict dietary recommendations and requirements as well as loading trays with condiments and eating utensils
  • I then reexamined each tray to ensure that each one was correct according to each patient's meal order and specific dietary guidelines such as diabetic, sugar free, fat free and liquid diets
  • I took residents' orders for the following day's breakfast, lunch, and dinner from the menu options available
  • Following the second check, I delivered meals to respective residents
  • After giving residents adequate time to eat their meals, I removed trays and stacked dishes for return to the kitchen and to complete other tasks
  • I cleaned, sanitized, and inspected kitchen equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation
  • I compiled and maintained records of food use and expenditures while handling confidential documents and paperwork according to HIPAA guidelines.
Bachelor's: Psychology, Expected in 03/2016
University of California - Riverside, CA
Status -
Associate: Liberal Arts, Expected in 05/2013
Mt. San Jacinto College - San Jacinto, CA
Status -
High school: , Expected in 06/2006
Corona High School - Corona, CA
Status -

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Resume Overview

School Attended

  • University of California
  • Mt. San Jacinto College
  • Corona High School

Job Titles Held:

  • Social Services Practitioner II
  • Bell Attendant/Valet Attendant
  • Substitute Campus Supervisor
  • Dietary Aide


  • Bachelor's
  • Associate
  • High school

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