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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Compassionate Social Services Coordinator with 5+ years experience working with pediatric and geriatric patients with disabilities and health conditions in both educational and health care settings. I have a bachelor’s degree in psychology and a minor in human relations. I am flexible, positive, energetic, and ready to adapt to any challenge. When I began working as a deaf/hard of hearing paraprofessional I had no prior background in Deaf Education and knew very little Sign Language. However, I practiced daily and picked it up quickly and in less than a year I was able to pass the school’s early elementary interpreter exam and take on more responsibilities in the program. My current job as a Social Services Coordinator further supports this idea. When I began working in the Health Care Center, I had no experience working in a nursing home and very little experience working with geriatric patients. Despite this, again I caught on quickly and began taking on my own caseload of rehab patients within the first month. Furthermore, since the long-term care social worker quit, I have been able to take on many of her duties while continuing to manage my own. Now I am seeking the opportunity to employ my communication and people-skills at your facility so I can continue to grow in the field of social work.

Skills
  • Communication and collaboration with people of all ages, backgrounds and professions
  • Background in many types of Assistive technology
  • Experience with Medicare, Medicaid and insurance
  • Experience with PointClickCare and MyUnity
Education
University of Iowa Iowa City, IA, Expected in 05/2017 – – Bachelor of Arts : Psychology, Pre-Occupational Therapy - GPA :

-Occupational Therapy track. I, GPA: 3.3

-Bachelor of Arts in Psychology

-Minor in Human Relations

William Rainey Harper College Palatine, IL Expected in 05/2014 – – : First Year General Education Classes - GPA :

I completed my first year general education classes at Harper College before transferring to the University of Iowa

Work History
Unitedhealth Group Inc. - Social Services Coordinator
Grand Junction, CO, 11/2021 - Current
  • Discharge planning, including referrals to home health agencies, extended care facilities, assisted living, hospice, etc.
  • Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
  • Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
  • Developed and created programs and monitored effectiveness against individual participant needs.
Meritage Hospitality Group Inc - Server
Kingsland, GA, 05/2017 - 11/2021
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Cultivated warm relationships with regular customers.
  • Became a server trainer, providing leadership and ongoing instruction to new servers regarding steps of service, menu knowledge, restaurant history, etc.
  • Became a private dining server managing business dinner, special occasion celebrations and other large parties.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
Ivy Prep Academy - Special Education Paraprofessional
Atlanta, GA, 09/2017 - 05/2020
  • Supported teacher in educating Deaf and Hard of Hearing preschool students utilizing the Total Communication classroom approach.
  • Provided one-on-one as well as classroom assistance with learning, medical needs and therapies to ensure student IEP goals are met.
  • Conducted small group activities with students to teach vocabulary, math, language, social skills, etc. based on differentiated learning needs.
  • Translated and offered instruction in Spanish, English and Sign Language to help new student who speak Spanish at home adjust to preschool.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Maintained positive attitude and affirmatively communicated with each student.
CUSD 96 - Guided Medical ESY Assistant
City, STATE, 06/2015 - 08/2015
  • Worked as a teacher’s assistant in a Guided Medical classroom for the Extended School Year.
  • Helped educate students with complex developmental disabilities and medical conditions
  • Offered student support through special accommodations, extra assistance and assessments.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Assisted therapists in completing weekly sensory groups
  • Worked cooperatively with students of various culturally diverse backgrounds and learning styles.
Languages
Spanish :
Professional Working
Negotiated :
Sign Language :
Professional Working
Negotiated :

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Resume Overview

School Attended

  • University of Iowa
  • William Rainey Harper College

Job Titles Held:

  • Social Services Coordinator
  • Server
  • Special Education Paraprofessional
  • Guided Medical ESY Assistant

Degrees

  • Bachelor of Arts

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