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Social Media Marketing Intern Resume Example

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Jessica Claire
Full-Time Student
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

High-energy college student prepared to contribute and improve companies/facilities. Currently a pre-med student majoring in Cell Biology and Neuroscience. Highly approachable and extremely professional. Known for radiating a bubbly personality and prioritizing amazing first impressions. Very people and detail oriented! First-aid and CPR certified. Has a ton of experience working with children, families and adults.

Skills
  • Excellent telephone demeanor
  • Multi-line phone system
  • Leadership
  • Bilingual in English and Arabic
  • Social Media Management
  • Solid foundation in Fashion
  • Solid foundation in Biology
  • Conflict resolution
  • Research
  • Team collaboration
  • Fundraising
  • Public Speaking
  • Recordkeeping
  • Data Analysis
  • Client needs assessments
  • Customer Service
  • Written and verbal communication
  • Proficient in all Google software
  • Organization
  • Team Building
  • First Aid/CPR
  • Problem Resolution
  • Group tutoring
  • Grammar and spelling instruction
  • Tableside service
  • Communication skills
  • Cash handling expert
  • Performance improvement
  • Project Organization
  • Time Management
  • Computer Proficiency
  • Documentation and Reporting
  • Courteous and Professional
  • Records Management
  • Multitasking and Prioritization
  • Payment Processing
  • Reliable and Punctual
  • Positive Attitude and Energetic
  • Scheduling and Calendar Management
Work History
Social Media Marketing Intern, 09/2020 to 08/2021
Lee Enterprises, IncorporatedWisconsin Dells, WI,
  • Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
  • Contributed to mock-ups, email campaigns and social media content.
  • Responded to comments, posts and questions from various channels under supervision.
  • Assisted with various marketing projects that would engage new leads and potential customers.
  • Designed and presented over 1000 social media campaign ideas.
  • Conducted daily updates to social media profiles to boost company online presence.
  • Collaborated with team members to help expand marketing channels.
  • Performed market analysis and researched latest trends.
  • Helped with planning and hosting of marketing events.
  • Analyzed social media campaigns and activities using Google Search Engine to promote engagement and made recommendations for enhancement.
  • Utilized best practices for SEO optimization to boost social media program's visibility.
  • Created and distributed blog posts and press releases on social media and traditional news outlets.
  • Tracked social media engagement to identify high-performing ideas for campaigns.
  • Constructed and reviewed contracts for potential and current clients.
Front of House Team Member, 07/2020 to 04/2021
Chick-Fil-AScottsdale, AZ,
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Stayed ready for quick turnovers by pre-bussing tables.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Helped guests at any table when in need of assistance.
  • Disinfected frequently touched between guests to minimize infection risks.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Kept hostess station neat and clean with well-stocked supplies.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Caribbean restaurant while maintaining calm, professional demeanor.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Utilized POS system to receive and process over 100 food and beverage orders per day.
  • Kept register accurate through correct billing, payment processing and cash management practices.
Phone Girl / Head Waitress, 01/2020 to 07/2020
Chick-Fil-ATallahassee, FL,
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Manage over 50 phone calls per shift.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Assisted customers with carry-out service.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Ensured exceptional guest experiences through attentive service.
  • Greeted customers and answered any questions.
  • Provided attentive service and proactively assessed guest needs.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Assisted wait staff with timely food delivery and guest requests.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Front of House Team Member, 08/2018 to 11/2019
Chick-Fil-A Inc.City, STATE,
  • Supervised loading and unloading of dirty dishes and utensils onto organized busing trays for streamlined cleaning and storage.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
Education
Bachelor of Science: Cell Biology And Neuroscience , Expected in 05/2025
Rutgers, The State University of New Jersey - New Brunswick, NJ
GPA:
High School Diploma: , Expected in 06/2021
Bergen County Technical Schools - Hackensack, NJ
GPA:
  • Secretary of Fashion Club
  • Member of March of Dimes Club
  • Majored in Fashion Design and Merchandising
Volunteer Work

Tutor - Million Reasons

  • Planned lessons for allotted time to strengthen weak subjects and build skills on stronger ones.
  • Worked with K-10th grade students on reading comprehension.
  • Assessed current reading levels and planned optimal educational strategies to help students improve all skills.
  • Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.
  • Prepared lesson plans to meet goals identified in students' individualized study plans.
  • Updated required logs and student documentation to keep records accurate and current.
  • Tracked learning progress in order to identify opportunities to enhance tutoring methods and help students achieve their goals.
  • Worked with students in classrooms, small study areas or home environments to provide educational support.
  • Volunteered to educate less fortunate families

Secretary of Fashion Club

  • Developed and updated spreadsheets and databases to track, analyze and report on performance
  • Maintained excellent attendance record, consistently arriving to meetings on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to club meetings ready to start immediately.
  • Monitored social media and online sources for industry trends.
  • Developed team communications and information for club meetings.
  • Used multiple online resources to take notes and form weekly agendas.

Red Cross Volunteer

  • Detailed program operations and participant activities with comprehensive recordkeeping.
  • Educated potential participants on available services and processes to engage in program.
  • Developed team communications and information for meetings.
  • Maintained excellent attendance record, consistently arriving to meetings and events on time.

Team Member of March of Dimes Club

  • Created and implemented study procedures to obtain required information and support research goals.
  • Coordinated work of fundraising projects dedicated to raise awareness of Premature babies, applying strong project and team leadership abilities to enhance group success.
  • Planned and implemented fundraising events.
  • Developed team communications and information for March of Dimes meetings.
Accomplishments
  • First Place Gold Medal in FCCLA 2018 Competition
  • First Place Silver Medal in FCCLA 2019 Competition
  • Attended a National Leadership Bootcamp/Conference
  • First AID / CPR Certified
  • High School Diploma
Certifications

First Aid and CPR

High School Diploma from a Technical School

Certified NOCTI in Fashion Design and Merchandising

Languages
English:
Native or Bilingual
Negotiated:
Arabic:
Native or Bilingual
Negotiated:
Spanish:
Limited Working
Negotiated:
French:
Limited Working
Negotiated:

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Resume Overview

School Attended
  • Rutgers, The State University of New Jersey
  • Bergen County Technical Schools
Job Titles Held:
  • Social Media Marketing Intern
  • Front of House Team Member
  • Phone Girl / Head Waitress
  • Front of House Team Member
Degrees
  • Bachelor of Science
  • High School Diploma

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