Social Media Marketing Intern resume example with 2+ years of experience
JessicaClaire
Full-Time Student
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
High-energy college student prepared to contribute and improve companies/facilities. Currently a pre-med student majoring in Cell Biology and Neuroscience. Highly approachable and extremely professional. Known for radiating a bubbly personality and prioritizing amazing first impressions. Very people and detail oriented! First-aid and CPR certified. Has a ton of experience working with children, families and adults.
Skills
Excellent telephone demeanor
Multi-line phone system
Leadership
Bilingual in English and Arabic
Social Media Management
Solid foundation in Fashion
Solid foundation in Biology
Conflict resolution
Research
Team collaboration
Fundraising
Public Speaking
Recordkeeping
Data Analysis
Client needs assessments
Customer Service
Written and verbal communication
Proficient in all Google software
Organization
Team Building
First Aid/CPR
Problem Resolution
Group tutoring
Grammar and spelling instruction
Tableside service
Communication skills
Cash handling expert
Performance improvement
Project Organization
Time Management
Computer Proficiency
Documentation and Reporting
Courteous and Professional
Records Management
Multitasking and Prioritization
Payment Processing
Reliable and Punctual
Positive Attitude and Energetic
Scheduling and Calendar Management
Work History
Social Media Marketing Intern, 09/2020 - 08/2021 Lee Enterprises, Incorporated – Wisconsin Dells, WI,
Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
Contributed to mock-ups, email campaigns and social media content.
Responded to comments, posts and questions from various channels under supervision.
Assisted with various marketing projects that would engage new leads and potential customers.
Designed and presented over 1000 social media campaign ideas.
Conducted daily updates to social media profiles to boost company online presence.
Collaborated with team members to help expand marketing channels.
Performed market analysis and researched latest trends.
Helped with planning and hosting of marketing events.
Analyzed social media campaigns and activities using Google Search Engine to promote engagement and made recommendations for enhancement.
Utilized best practices for SEO optimization to boost social media program's visibility.
Created and distributed blog posts and press releases on social media and traditional news outlets.
Tracked social media engagement to identify high-performing ideas for campaigns.
Constructed and reviewed contracts for potential and current clients.
Front of House Team Member, 07/2020 - 04/2021 Chick-Fil-A – Scottsdale, AZ,
Established welcoming atmosphere by greeting each guest warmly.
Assisted servers with delivering food, filling beverages and retrieving items for guests.
Stayed ready for quick turnovers by pre-bussing tables.
Trained new staff in front-of-house procedures, customer relations and cleaning.
Helped guests at any table when in need of assistance.
Disinfected frequently touched between guests to minimize infection risks.
Reset tables between guests by restocking low items and wiping down surfaces.
Kept hostess station neat and clean with well-stocked supplies.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Caribbean restaurant while maintaining calm, professional demeanor.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Utilized POS system to receive and process over 100 food and beverage orders per day.
Kept register accurate through correct billing, payment processing and cash management practices.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Manage over 50 phone calls per shift.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Assisted customers with carry-out service.
Monitored dining room inventory and replenished as necessary.
Assisted cashiers with processing customer payments and documenting orders.
Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Set up advertising signs and displays on shelves, counters and tables.
Ensured exceptional guest experiences through attentive service.
Greeted customers and answered any questions.
Provided attentive service and proactively assessed guest needs.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Assisted wait staff with timely food delivery and guest requests.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Front of House Team Member, 08/2018 - 11/2019 Chick-Fil-A Inc. – City, STATE,
Supervised loading and unloading of dirty dishes and utensils onto organized busing trays for streamlined cleaning and storage.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Education
Bachelor of Science: Cell Biology And Neuroscience , Expected in 05/2025 - Rutgers, The State University of New Jersey - New Brunswick, NJ GPA:
High School Diploma: , Expected in 06/2021 - Bergen County Technical Schools - Hackensack, NJ GPA:
Secretary of Fashion Club
Member of March of Dimes Club
Majored in Fashion Design and Merchandising
Accomplishments
First Place Gold Medal in FCCLA 2018 Competition
First Place Silver Medal in FCCLA 2019 Competition
Attended a National Leadership Bootcamp/Conference
First AID / CPR Certified
High School Diploma
Certifications
First Aid and CPR
High School Diploma from a Technical School
Certified NOCTI in Fashion Design and Merchandising
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