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Social Media Intern Resume Example

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SOCIAL MEDIA INTERN
Summary

Experienced in social media marketing campaigns. A self-starter eager to learn from successful professionals. Looking to join an organization in a Social Justice Oriented Intern position. Law student seeking internship in political realm to gain hands-on experience. Strong proficiency with research and writing. Knowledge of social inequities coupled with a background in psychology study and strong communication abilities. Proven history of debate skills and proficient in logical processing and conflict management. I am a late bloomer but an ambitious student pursuing a Social Justice Certificate from Harvard in conjunction to my Law degree. Eager to contribute while developing knowledge in a politically affiliated role. Skilled in sales and client interaction in professional settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Content generation
  • Campaign creation
  • Trained in Facebook ad listing and page maintenance, Photoshop,
  • Client relationship engagement and management
  • Keyword analysis
  • Content strategy
  • Keyword research
  • Google Analytics
  • Blogging
  • Relationship development
  • MS Office
  • Communications
Experience
Elephant JournalAugust 2015 to December 2015Social Media Intern
Denver, CO
  • Responded to all comments and questions from Twitter and Facebook pages promptly.
  • Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.
  • Connected with customers by responding to all comments and tagged photos with engaging questions and remarks.
  • Created focused social media strategy resulting in increased website traffic from social media posts.
  • Collaborated with content contributors to build optimization strategies.
  • Identified trends through assessment of competitor activities.
  • Served as main point of contact for clients, answering questions and responding to messages.
  • Grew organic search traffic for clients by implementing engaging initiatives.
  • Monitored metrics such as redirects, click and bounce rates and other KPIs to proactively optimize campaigns.
  • Audited website performance each day to make positive adjustments to marketing plans.
  • Wrote and uploaded blog posts and articles to drive traffic to client sites.
  • Tracked website analytics and reported findings to clients.
  • Managed customer digital marketing strategies to meet client goals and objectives.
  • Planned, implemented and maintained successful SEO strategies.
BrookshiresJanuary 1997 to September 1998Cashier
Kaufman, TX
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed transactions per day with exceptional accuracy.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Resolved issues regarding customer complaints and escalated worsening concerns to managers for remediation.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Received payments for products and services and issued receipts.
  • Processed customer payments quickly and returned exact change and receipts.
Terry A. Kay O.D.February 1993 to March 1995Optician Technician
Kaufman, TX
  • Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
  • Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Trained and mentored new eyewear specialists and continued education to keep up with current technologies.
  • Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Instructed customers on methods for adapting to glasses, proper wear and necessary care.
  • Used hands, heat and tools to bend and shape frames to fit customer's face.
  • Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
  • Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Managed client frame selection processes and walked through lens options.
  • Repaired and adjusted frames to meet customer needs.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
Education and Training
SNHUSome College (No Degree): Forensic PsychologyNew Hampshire
  • 3.25 GPA
  • Completed coursework in Sociology, Humanities and Social Sciences
  • National Society of Leadership and Success Member
Harvard UniversitySome College (No Degree): Psychology And LawCambridge, MA

I just changed schools and am an A student so far in my new journey.

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Resume Overview

Companies Worked For:

  • Elephant Journal
  • Brookshires
  • Terry A. Kay O.D.

School Attended

  • SNHU
  • Harvard University

Job Titles Held:

  • Social Media Intern
  • Cashier
  • Optician Technician

Degrees

  • Some College (No Degree) : Forensic Psychology
    Some College (No Degree) : Psychology And Law

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