Social Media Intern Resume Example
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SOCIAL MEDIA INTERN
Summary
Experienced in social media marketing campaigns. A self-starter eager to learn from successful professionals. Looking to join an organization in a Social Justice Oriented Intern position. Law student seeking internship in political realm to gain hands-on experience. Strong proficiency with research and writing. Knowledge of social inequities coupled with a background in psychology study and strong communication abilities. Proven history of debate skills and proficient in logical processing and conflict management. I am a late bloomer but an ambitious student pursuing a Social Justice Certificate from Harvard in conjunction to my Law degree. Eager to contribute while developing knowledge in a politically affiliated role. Skilled in sales and client interaction in professional settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
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Experience
Exp World Holdings Inc.August 2015 to December 2015Social Media Intern
Atlanta , GA
Atlanta , GA
- Responded to all comments and questions from Twitter and Facebook pages promptly.
- Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.
- Connected with customers by responding to all comments and tagged photos with engaging questions and remarks.
- Created focused social media strategy resulting in increased website traffic from social media posts.
- Collaborated with content contributors to build optimization strategies.
- Identified trends through assessment of competitor activities.
- Served as main point of contact for clients, answering questions and responding to messages.
- Grew organic search traffic for clients by implementing engaging initiatives.
- Monitored metrics such as redirects, click and bounce rates and other KPIs to proactively optimize campaigns.
- Audited website performance each day to make positive adjustments to marketing plans.
- Wrote and uploaded blog posts and articles to drive traffic to client sites.
- Tracked website analytics and reported findings to clients.
- Managed customer digital marketing strategies to meet client goals and objectives.
- Planned, implemented and maintained successful SEO strategies.
La Madeleine, Inc.January 1997 to September 1998Cashier
Flower Mound , TX
Flower Mound , TX
- Assisted with purchases, locating items and signing up for rewards programs.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Processed returned items in accordance with store policy.
- Helped customers find specific products, answered questions and offered advice.
- Processed transactions per day with exceptional accuracy.
- Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
- Resolved issues regarding customer complaints and escalated worsening concerns to managers for remediation.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Welcomed customers, offering assistance to help find necessary store items.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Received payments for products and services and issued receipts.
- Processed customer payments quickly and returned exact change and receipts.
Terry A. Kay O.D.February 1993 to March 1995Optician Technician
City , STATE
City , STATE
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
- Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Trained and mentored new eyewear specialists and continued education to keep up with current technologies.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
- Instructed customers on methods for adapting to glasses, proper wear and necessary care.
- Used hands, heat and tools to bend and shape frames to fit customer's face.
- Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
- Recommended specific lenses, coatings and frames to suit individual client needs.
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
- Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
- Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Managed client frame selection processes and walked through lens options.
- Repaired and adjusted frames to meet customer needs.
- Checked finished lenses for conformance to order specifications, quality and customer needs.
Education and Training
SNHUSome College (No Degree): Forensic PsychologyCity
- 3.25 GPA
- Completed coursework in Sociology, Humanities and Social Sciences
- National Society of Leadership and Success Member
Harvard UniversitySome College (No Degree): Psychology And LawCity, State
I just changed schools and am an A student so far in my new journey.
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Resume Overview
School Attended
- SNHU
- Harvard University
Job Titles Held:
- Social Media Intern
- Cashier
- Optician Technician
Degrees
- Some College (No Degree) : Forensic Psychology
Some College (No Degree) : Psychology And Law
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