Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Experienced in helping clinical and surgical professionals diagnose and treat chronic and acute patient concerns. Well-organized and level-headed in both routine and emergency situations. Competent in using and monitoring equipment, updating records and comforting patients during difficult times.

  • Sterilization techniques
  • Patient positioning understanding
  • Infection control standards
  • Mobility assistance
  • Planning and coordination
  • Problem resolution
  • Customer service
  • CCTV
  • Communications
  • Organization
  • Broad medical terminology knowledge
Sleep Technician, 02/2008 to 11/2008
Community Health SystemDenver, CO,
  • Tracked patients during tests and surgeries with assistance of EEG, EP instruments and video recording equipment.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Monitored and maintained aseptic techniques throughout procedures.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Calibrated equipment for optimal use and to obtain accurate diagnostic results.
  • Verified patient identities using prescribed protective measures to meet facility and regulatory requirements.
  • Collected, documented and reviewed patient medical histories and relayed important factors to supervising clinicians.
  • Obtained, inspected and distributed sterile and non-sterile surgical equipment and instruments.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Assisted patients with personal care, ambulation and general patient care needs.
  • Inventoried supplies, picked necessary materials and delivered accurate items to both locations.
  • Aided patients with mobility and activities of daily living.
RN Case Manager, 06/1995 to 05/2000
Crozer-Keystone Health SystemMedia, PA,
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
  • Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Liaised between injured workers and hospital staff to organize treatment and after-care services.
  • Optimized program resource utilization to prevent unnecessary hospital admissions.
  • Coordinated with vendors and suppliers and negotiated medical equipment and supply prices.
  • Collaborated in consults, patient care plans development, patient monitoring and evaluations.
  • Developed patient care plans, including overall patient health assessments and evaluations.
  • Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
  • Coordinated home care, home infusion, and durable medical equipment, reducing patient wait time by 30%.
  • Actively participated in family and patient planning processes.
  • Trained, guided and mentored home healthcare providers to ensure all objectives were met.
  • Secured insurance authorizations to [Type] rehabilitation facilities or long-term care placement.
  • Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
  • Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
  • Participated in on-call rotations, delivering daily continuous quality care to patients.
  • Obtained recommendations for inpatient or outpatient level of care by discussing cases with physician advisor.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Conducted daily evaluations to address changes in patient needs, conditions and medications.
  • Collaborated with physicians on patient medications, medical needs and performance.
  • Assessed and reviewed patients for discharge and planning, including integrating services for patients requiring home care, home infusion and durable medical equipment (DME).
  • Collaborated with physicians during medical rounds, updated treatment plans, and provided plan of care to patients and families.
Registered Nurse, 08/1983 to 06/1995
Vibra Healthcare Inc.Billings, MT,
  • Administered medications, tracked dosages and documented patient conditions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Delivered direct patient care, including stabilizing patients and identifying treatment options.
  • Administered palliative care in outpatient settings ranging from assessment to development and implementation of care plans.
  • Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
  • Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Designed strategies to resolve nursing and patient satisfaction issues, improve response and patient care quality and propose plans to enhance quality and safety initiatives hospital-wide.
  • Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
  • Boosted patient outcomes by prioritizing nursing tasks and assignments and accurately reporting on each patient's status.
  • Coordinated with clinical staff to keep patients updated and informed on care issues, including discharge delays, equipment inaccessibility and procedure postponements.
  • Coordinated and managed care for patients undergoing myocardial infarction screening and anticoagulation therapies.
  • Prepared for HIPAA and Joint Commission reviews, making required brochures and pamphlets available to patients in all clinics.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Answered patient questions and provided take-home materials for further information.
  • Participated in hospital-wide initiatives and committees to improve patient care, satisfaction and safety.
  • Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Assessed patients' response to treatment and suggested ways to combat side effects.
  • Maintained optimal ventilator settings and operations to meet patient care needs.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Administered colostomies and ostomies, urostomies and foley tubes accurately to provide exceptional patient care.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
  • Inserted and managed central, arterial and PICC lines.
  • Facilitated patient flow during emergency situations, directing evacuations, admissions and transfers.
  • Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Cultivated working partnerships with patients and medical staff members, using feedback and clinical data to improve quality care and patient outcomes.
  • Delivered care to 15 patients per day, including coordinating and evaluating interdisciplinary care.
  • Cared for more than 30 patients each shift while delegating assignments and supervising junior team members to handle needs of 32-bed medical/surgical unit.
  • Assessed patient health needs by reviewing and tracking EKG readings to address telemetry readings and quickly inform teammates on stability or acuity changes.
  • Acted as patient advocate and implemented total patient care through team nursing process covering 25 to 32 high acuity patients per shift.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Set up trays, supplies and sterile fields for office procedures.
  • Conducted restraint audits according to organizational guidelines and generated reports for nursing leadership review and analysis.
  • Delivered high-quality nursing care to patients on [Number]-bed medical-surgical unit with emphasis on orthopedics, urology and gastro-intestinal post-operative patients.
  • Maintained adequate unit supplies to meet expected patient demands.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization due to complications.
  • Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
  • Supervised [Number]-bed telemetry unit while providing direct patient care to acutely ill patients.
  • Conducted post-op reviews, tracked patients' vitals and monitored fluids to reach optimal care targets.
  • Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
  • Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Completed and maintained personal Performance-Based Development System (PBDS) standards to show consistent clinical competency and sound judgment.
  • Administered medications and assisted in diagnostic testing for HIV-positive patients.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Guided therapeutic communication, conflict resolutions and interventions by deflecting undesirable behaviors to assist patients with developing and amplifying coping skills.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
  • Boosted clinical accountability and reduced discrepancies by coordinating with other stakeholders to develop and roll out new flow sheet and forms for dialysis treatment.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Advanced nursing competencies through participation in simulation exercises and practice improvement projects.
  • Administered IV therapy and treadmill stress tests and ran nerve conduction tests in cardiac unit.
  • Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
  • Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain.
  • Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
  • Met training objectives by instructing new and prospective nursing staff in clinical skills and organizational procedures.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Improved patient outcomes and quality of care by determining and suggesting changes to processes.
Education and Training
: Nursing, Expected in
Pittsburgh Mercy Hospital School of Nursing - Pittsburgh, PA

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Resume Overview

School Attended

  • Pittsburgh Mercy Hospital School of Nursing

Job Titles Held:

  • Sleep Technician
  • RN Case Manager
  • Registered Nurse


  • Some College (No Degree)

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