Detail oriented and quality focused administrative professional with extensive customer support background. Successful track record of handling complicated administrative/clerical assignments and requests. Highly experienced in reconciling accounts with a high degree of accuracy. Offering a solid foundation in software application and data entry; proven ability to readily master new technology. Dedicated to maintaining strict confidentiality standards.
Skills
Office Administration
Clerical Experience
Customer service
Data Entry
Upselling
Order Fulfillment
Account Reconciliation
Money Handling
Training & Supervisory experience
Medical Receptionist
HIPAA compliance
Insurance Verification
Medical Terminology
Electronic Medical Records (EMR) software systems
Medical Records
Medical Billing
Medical Scheduling
Education and Training
Artistic Beauty CollegeTucson, AZExpected in – –:Cosmetology - GPA:
Pima Community CollegeTucson, AZExpected in – –:General Studies - GPA:
Benson High SchoolBenson, AZExpected in – –High School Diploma: - GPA:
Support hundreds of local branch offices across the country by reviewing new patients orders and
documentation submitted by referral sources through electronic fax.
Review health insurance plans in order to allow our patients to maximize their available health plan
benefits and to receive the much-needed care as soon as possible.
Reroute order intakes or documents to the correct department for proper processing.
Conduct outbound calls to patients verifying resupply needs while maintaining strict HIPAA guidelines.
Accurately document patient account with steps and actions taken during each contact.
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