Committed and motivated administrative professional with exceptional customer service and decision making skills. Posessing strong work ethic, enthusiastic demeanor and great initiative. A prepared, devoted and determined individual who is willing and able to provide extraordinary service in any and all aspects with an emphasis on quality to clients and fellow employees. Client-focused Customer Service Representative with 20+ years of providing a variety of services to customers. Solid understanding of the values of providing excellent customer service. High-performing, multi-task oriented administrative professional who is comfortable working under pressure. Broad industry experience includes Healthcare, Finance and insurance. Knowledge of personal computers, Windows and Internet Explorer, as well as practice management systems. Knowledge of medical terms, carrier networks, IPAs, MSOs, HMOs, PCP and contract affiliations including managed care contracts and compliance. 400,000+ monthly for a durable medical equipment company. Results-oriented Medical Biller with excellent organization, communication and relationship-building skills.Quality-focused billing professional successful at settling patient and insurance accounts.
Accurately reported, documented and resolved collective issues which led to profits.
Microsoft Excel skills to develop inventory tracking spreadsheets.Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.
Coding, ICD-9, My Learning Certification - Wellmont Durable Medical Equipment Training Certification - Pulmacare
Software: Brightree, Epic, NextGen, Medinformatix, (Electronic Medical Records), Windows 7, Microsoft Office Suite
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