, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Skilled Shop Foreman familiar with strategies for keeping team members working well and shop operations moving smoothly to achieve demanding targets. Well-versed in employee training, coaching and motivating techniques. Bringing 11 years of related experience.
Skills
Safety Procedures
Staff Supervision
Team Collaboration and Leadership
Continuous Improvement
Inventory Assessment
Work Planning and Prioritization
Interpreting Job Specifications
Verbal and Written Communication
Documentation and Reporting
Problem-Solving
Coordinating Daily Operations
Shift Scheduling
Performance Monitoring
Team Training
Fabrications Expertise
Equipment Usage
Purchasing and Procurement
Critical Thinking
Decision Making
Production Planning
Equipment Operation
Equipment Maintenance
MS Office
Computer Skills
Materials Inspection
Relationship Building
Coaching and Mentoring
Hiring and Training
Customer Service
Assigning Work
Conflict Resolution
Experience
03/2021 to CurrentShop ForemanUnited Rentals | Christiansburg, VA,
Managed team of 9 personnel focused in the shop and the field.
Focused on safety and efficiency when using tools, equipment and gauges.
Trained and mentored employees in procedures and performance improvement strategies.
Trained, coached and supported staff members to maximize productivity.
Operated variety of instruments, equipment and power tools to reduce accidents and malfunctions.
Coordinated materials for shop needs and operations.
Scheduled maintenance and directed repairs on shop machinery and tools.
Used vehicle component knowledge to diagnose issues and perform maintenance and repairs.
Implemented workplace safety protocols to minimize accidents and incidents.
Inspected products to verify conformance to specifications.
Delegated tasks to multiple employees while maintaining efficient workplace.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Trained, developed and counseled employees to develop high performing team.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Met other supervisors and business leaders to plan and guide workflow and operations.
Resolved team member concerns and problems while facilitating solutions and forwarding complex matters to higher authorities.
Checked building areas to verify working order and cleanliness.
03/2020 to 03/2021Service AdvisorPsecu | Harrisburg, PA,
Answered phone calls and responded to questions and concerns.
Explained amount for expected services and provided detailed answers to customer questions.
Recommended additional, useful services to customers to increase overall sales.
Welcomed incoming individuals and ascertained needs by asking open-ended questions.
Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
Used knowledge of services to recommend additional products and offerings to customers.
Handled telephone inquiries regarding appointments and work in process.
Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
Examined records and papers to verify warranty and service contract coverage.
Responded quickly to customer concerns and complaints, typically within 1 hour.
Updated customer accounts in computer system, submitted payments and changed personal details.
01/2009 to 03/2020Parts ManagerHarris County | Pasadena, TX,
Received, examined and reshelved returned parts.
Connected with customers to provide assistance and collect feedback to optimize operations.
Established individual parts inventory levels to balance stock for maximum inventory turns.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Organized and updated schedules to optimize coverage for expected customer demands.
Taught junior employees proactive strategies to meet operational and sales goals.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Managed employee schedules and daily assignments.
Researched and identified alternative vendors, securing improved pricing for cost-reduction.
06/2007 to 01/2009InstallerTesla | Sarasota, FL,
Maintained inventory of supplies, materials and tools to complete work on job sites.
Removed systems and fixtures to prepare for replacements.
Wired equipment while following safe electrical procedures to eliminate risk.
Tested and troubleshot systems to alleviate potential issues.
Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
Conducted routine maintenance on complex systems requiring specific knowledge and expertise.
Performed timely and reliable service in shops and outdoors in variable weather conditions.
Inspected service vehicles and notified supervisors of needed repair and maintenance requirements.
Mounted and connected mechanical and electrical equipment according to specifications.
Provided exceptional customer experiences to service recipients.
Performed job tasks while complying with company's safety procedures and guidelines.
Worked with team members to install and maintain equipment.
Repaired equipment with new parts and replaced inoperable items.
Maintained clean tools, test equipment and work motor vehicles.
Verified job sites had correct tools and materials necessary to complete daily tasks.
Hoisted, measured, tested and drilled for various products safely and efficiently.
Education and Training
Expected in 10/2001GED | Mckinney North High School, Mckinney, TXGPA:
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