Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Fast learning, motivated, and optimistic team player. Willing to do the necessary steps in order to go above and beyond to complete the task at hand.

  • Accurate money handling
  • Sales proficiency
  • Delivery management
  • Product knowledge
  • Customer Relations
  • Lift up to 200 pounds
  • Store opening and closing
  • Cash Handling
  • Stocking and replenishing
  • Customer service
  • Team Oriented
  • Team Management
  • Consistent
  • Fast paced
Work History
05/2021 to Current
Shipt Shopper Shipt San Mateo, CA,
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Kept vehicle clean and neat to offer professional impression to every customer.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consulted with customers on food selections and custom order requests.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
05/2020 to 04/2021
Front of Store Attendant Home Depot Garland, TX,
  • Assisted customers by answering questions and fulfilling requests.
  • Consistently lifted materials weighing as much as 100 pounds.
  • Helped customers complete purchases, locate items and join reward programs.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked in a wide range of temperatures and weather conditions outdoors
  • Trained team members on cash register operation and cash handling.
  • Supervised front end of store
  • Maintained customer flow during high traffic periods, directing them where to go
  • Created break schedules for the day
  • Oversaw group of 5+ cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
  • Stayed mobile and on feet for 8+ hours frequently
  • Performed frequent bathroom cleanliness checks
  • Performed parking lot clean ups
  • Maintained cleaning supply stock
  • Insured an optimal total of carts were within the building at all times
  • Occasional assistance with the internal Starbucks when needed
06/2018 to 05/2020
Crew Member Schlotzsky's Deli Bethel Heights, AR,
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Worked front counter, drive-thru and other areas as needed.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Supported great dining and meal experiences for guests.
  • Maintained fast speed of service, especially during rush times.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Helped deliver stock from other store locations
11/2016 to 09/2017
Stock Associate Macy's Flushing, NY,
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Conducted periodic inventory inspections and reported out-of-stock items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Maintained effective team member communication.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
Expected in
No Degree: General Studies
Bristol Community College - Fall River, MA
Expected in 05/2018
High School Diploma:
Taunton High School - Taunton, MA

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Resume Overview

School Attended

  • Bristol Community College
  • Taunton High School

Job Titles Held:

  • Shipt Shopper
  • Front of Store Attendant
  • Crew Member
  • Stock Associate


  • No Degree
  • High School Diploma

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