, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Fast learning, motivated, and optimistic team player. Willing to do the necessary steps in order to go above and beyond to complete the task at hand.
- Accurate money handling
- Sales proficiency
- Delivery management
- Product knowledge
- Customer Relations
- Lift up to 200 pounds
- Store opening and closing
| - Cash Handling
- Stocking and replenishing
- Customer service
- Team Oriented
- Team Management
- Consistent
- Fast paced
|
05/2021 to Current Shipt Shopper Shipt – San Mateo, CA,
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Kept vehicle clean and neat to offer professional impression to every customer.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consulted with customers on food selections and custom order requests.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
05/2020 to 04/2021 Front of Store Attendant Home Depot – Garland, TX,
- Assisted customers by answering questions and fulfilling requests.
- Consistently lifted materials weighing as much as 100 pounds.
- Helped customers complete purchases, locate items and join reward programs.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked in a wide range of temperatures and weather conditions outdoors
- Trained team members on cash register operation and cash handling.
- Supervised front end of store
- Maintained customer flow during high traffic periods, directing them where to go
- Created break schedules for the day
- Oversaw group of 5+ cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
- Stayed mobile and on feet for 8+ hours frequently
- Performed frequent bathroom cleanliness checks
- Performed parking lot clean ups
- Maintained cleaning supply stock
- Insured an optimal total of carts were within the building at all times
- Occasional assistance with the internal Starbucks when needed
06/2018 to 05/2020 Crew Member Schlotzsky's Deli – Bethel Heights, AR,
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas as needed.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Supported great dining and meal experiences for guests.
- Maintained fast speed of service, especially during rush times.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Helped deliver stock from other store locations
11/2016 to 09/2017 Stock Associate Macy's – Flushing, NY,
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Maintained effective team member communication.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
Expected in No Degree: General Studies
Bristol Community College - Fall River, MA
GPA:
Expected in 05/2018 High School Diploma:
Taunton High School - Taunton, MA
GPA:
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