Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.

Hardworking Personal Shopper familiar with picking, packing and pick-up procedures. Results-driven and detail-oriented with commitment to efficiency. Eager to apply Number years of experience in field.

Energetic Job Title bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.

Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.

Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Territory Sales Representative driven to create new customers within short amount of time. Motivated to generate and increase sales while delivering top-notch customer care.

Results-driven Job Title committed to continuous growth in sales revenue. Consistently achieves goals in revenues, new account development and product sales.

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Skills

Attention to Detail

  • Relationship Building
  • Decision Making
  • Verifying Order Accuracy
  • Prioritizing Orders
  • Deadline Driven
  • Heavy Lifting
  • Documentation and Reporting
  • Flexible Schedule
  • Customer Service
  • Verbal and Written Communication
  • Planning and Organization
  • Upbeat and Outgoing Attitude
  • Online Order Processing
  • Informed Product Selections
Work History
Shipt Shopper, 08/2021 - Current
Whole Foods Wellesley, MA,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Conferred with customers to understand needs and make targeted Product or Service recommendations.
  • Loaded and unloaded orders at customer's homes or locations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Picked quality and accurate items for Number daily customer orders.
  • Tracked substitutions and informed customers of changes.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consulted with customers on food selections and custom order requests.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Maximized efficiency by scanning items quickly and completing as many as Number orders per hour.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Kept vehicle clean and neat to offer professional impression to every customer.
  • Worked productively with customers to meet order requirements and service expectations.
Door Dasher , 03/2021 - Current
DoorDash City, STATE,
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Developed and maintained professional relations between customer, store personnel and company.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Coordinated work of team of drivers delivering across local area.
  • Kept detailed records of deliveries and money received from customers.
  • Planned delivery routes and most efficient methods of distribution.
  • Oversaw daily route covering Number Location-area retail stores.
  • Maintained consistent on-time delivery record with Number% of orders arriving ahead of schedule.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Handled basic upkeep and emergency repairs on delivery vehicles.
  • Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
  • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Collected $Amount in payments for completed deliveries and services daily.
  • Planned optimal routes based on GPS software and knowledge of local traffic patterns.
  • Safely loaded and unloaded Number pounds of Type and Type hazardous material without incident.
  • Assigned and recorded job Numbers for Number jobs per shift.
  • Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.

+ Edit or add your own

  • Successfully avoided time delivery delays by carefully planning best routes.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Fostered positive working relationships with regular customers.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
Hole in Fun Team Member, 05/2015 - 11/2015
Game & Entertainment Centers City, STATE,
  • Kept institution financially sound by tracking expenses and maintaining detailed records.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained floor cleaning and waxing equipment.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Contributed to team success by completing jobs quickly and accurately.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
  • Maintained productive, efficient approach to all tasks.
  • Operated material moving equipment to move heavy loads and maintain production levels.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Learned all required tasks quickly to maximize performance.
  • Resolved issues quickly to maintain productivity goals.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Operated production machinery safely to reduce workplace accidents.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
  • Operated register to process payments and collect cash payment for order totals.
  • Safely operated finishing tool to prepare products for inspections and packaging.
  • Developed strong cooperative relationships with coworkers and managers.
  • Sought out ways to go above and beyond job requirements.
  • Used cash registers and credit card machines to cash out customers.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Documented reservations and communicated changes to guests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Informed servers of newly seated parties for speedy service.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Assessed large restaurant and lounge according to state and federal cleanliness standards.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Trained new staff in bussing and cleaning procedures.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Offered product samples, answered questions and helped customers find items.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.

+ Edit or add your own

  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Monitored dining room inventory and replenished as necessary.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted customers with carry-out service.
  • Set up advertising signs and displays on shelves, counters and tables.
Education
High School Deploma: General Studies, Expected in 04/2017
-
Weatherford High School - Weatherford, TX
GPA:
Video Game Design Certification : Game Design, Expected in
-
Weatherford College - Weatherford, TX
GPA:

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Resume Overview

School Attended

  • Weatherford High School
  • Weatherford College

Job Titles Held:

  • Shipt Shopper
  • Door Dasher
  • Hole in Fun Team Member

Degrees

  • High School Deploma
  • Video Game Design Certification

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