Shipt Shopper Resume Example

• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Logged hours, mileage and order-related activities with company's app to maintain detailed records.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Developed and maintained professional relations between customer, store personnel and company.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Stayed in constant communication with dispatching team to quickly respond to delivery updates.
• Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
• Coordinated work of team of drivers delivering across local area.
• Kept detailed records of deliveries and money received from customers.
• Planned delivery routes and most efficient methods of distribution.
• Oversaw daily route covering NumberLocation-area retail stores.
• Maintained consistent on-time delivery record with Number% of orders arriving ahead of schedule.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Handled basic upkeep and emergency repairs on delivery vehicles.
• Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
• Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Minimized company liability and risks to loads by obeying traffic laws.
• Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
• Maintained organized, clean and professional vehicle to protect company reputation with customers.
• Collected $Amount in payments for completed deliveries and services daily.
• Planned optimal routes based on GPS software and knowledge of local traffic patterns.
• Safely loaded and unloaded Number pounds of Type and Type hazardous material without incident.
• Assigned and recorded job Numbers for Number jobs per shift.
• Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
• Reviewed routes and expected delivery time frames to determine order of deliveries.
• Loaded and unloaded various delivery vehicles with correct order and balancing.
• Completed on-time deliveries by choosing best and most efficient routes.
• Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.

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• Successfully avoided time delivery delays by carefully planning best routes.
• Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
• Fostered positive working relationships with regular customers.
• Communicated customer complaints, requests and feedback to company management for swift resolution.

• Kept institution financially sound by tracking expenses and maintaining detailed records.
• Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Maintained floor cleaning and waxing equipment.
• Used organic-based chemicals to disinfect floors, counters and furniture.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Promoted building security by locking doors and checking electrical appliances for safety hazards.
• Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Contributed to team success by completing jobs quickly and accurately.
• Continuously checked products for quality assurance according to strict guidelines.
• Worked different stations to provide optimal coverage and meet production goals.
• Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
• Maintained productive, efficient approach to all tasks.
• Operated material moving equipment to move heavy loads and maintain production levels.
• Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
• Learned all required tasks quickly to maximize performance.
• Resolved issues quickly to maintain productivity goals.
• Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
• Operated production machinery safely to reduce workplace accidents.
• Instructed junior team members on protocols and procedures of each station to maximize contributions.
• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
• Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
• Operated register to process payments and collect cash payment for order totals.
• Safely operated finishing tool to prepare products for inspections and packaging.
• Developed strong cooperative relationships with coworkers and managers.
• Sought out ways to go above and beyond job requirements.
• Used cash registers and credit card machines to cash out customers.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Documented reservations and communicated changes to guests.
• Assisted managers with quickly resolving service- and food-related issues.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Prepared dining room for special upcoming functions by decorating and generating special group menus.
• Collaborated with kitchen to inform customers of wait times and answer questions about food.
• Documented reservations, alerted servers and managers of large groups and prepared seating.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Informed servers of newly seated parties for speedy service.
• Collected information from arriving customers to seat groups or place them on waitlist.
• Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
• Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
• Assessed large restaurant and lounge according to state and federal cleanliness standards.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
• Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Improved customer satisfaction rates by answering customers' questions and resolving issues.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
• Trained new staff in bussing and cleaning procedures.
• Resolved and escalated customer issues quickly to uphold strong customer relations standards.
• Developed excellent relationships with managers and fellow team members to support team success andpositive work environment.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Offered product samples, answered questions and helped customers find items.
• Monitored temperature of cases, shelves and storage areas and reported failures to manager.

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• Checked dining area supplies of linens, wrapped silverware and replenished low stock.
• Monitored dining room inventory and replenished as necessary.
• Provided attentive service and proactively assessed guest needs.
• Assisted wait staff with timely food delivery and guest requests.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Assisted customers with carry-out service.
• Set up advertising signs and displays on shelves, counters and tables.