shipping process lead resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Analytical Process Lead with extensive knowledge of production. Successful at solution-oriented problem-solving and dedicated to worker safety. Adept at staying motivational and positive in high-demand situations for many hours.

  • SAP Work Order Entry
  • Employee Evaluation
  • Team Management
  • Microsoft Office
  • Process Improvement
  • Quality System Regulations
  • Operational Procedures
  • Maintaining Strict Confidentiality
  • Self-Motivated and Independent
  • Organization and Prioritization
  • OSHA Standards
  • Performance Appraisal
  • Procedures Compliance
  • Providing Feedback
  • Risk Management Assessments
  • Security Information and Event Management (SIEM)
  • Computer Forensics
Work History
03/2022 to Current Shipping Process Lead Airgas Inc | , , Hatfield, PA
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Led team to reach goals recording a 200% increase above company's sold materials goal in one business day.
  • Managed team to ship over one million dollars of products for two weeks straight.
05/2020 to 03/2022 Shipper Fedex Cross Border | , , Hatfield, PA
  • Picked orders, scanned products and packed boxes.
  • Checked shipments against paperwork and signed documents.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Processed and restocked returns.
  • Uncovered and resolved errors with minimal oversight.
  • Coordinated storage locations and product movements.
  • Collaborated with other departments on supply and quality issues.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
09/2019 to 05/2020 Package Handler Soho House & Co. | , , Horsham, PA
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Removed debris and hazardous materials from packing area to avoid contamination.
09/2016 to 01/2017 Busser Taormina's Pizza & Italian Restaurant | , , Lansdale, PA
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
  • Provided attentive service and proactively assessed guest needs.
Expected in to to | Digital Communications And Multimedia Widener University, Chester, PA, GPA:
Expected in 06/2018 to to High School Diploma | Lansdale Catholic, Lansdale, PA, GPA:
  • Walk Behind Forklift Certificate
  • Sit-Down Forklift Certificate
  • First-Aid Certificate
  • Cybersecurity Certificate

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Resume Overview

School Attended

  • Widener University
  • Lansdale Catholic

Job Titles Held:

  • Shipping Process Lead
  • Shipper
  • Package Handler
  • Busser


  • High School Diploma

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