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Shipping Associate Resume Example

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SHIPPING ASSOCIATE
Summary

High energy individual with a detail-oriented and people friendly nature. True team player, always willing to go the extra mile. Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgement, decisive communication and focused solution. Pursuing a position where exceptional skills are valued.

Skills
  • Package labeling
  • Housekeeping abilities
  • Data entry
  • Forklift safety
  • Paperwork coordination
  • Quality control
  • Labeling skills
  • Package preparation
  • Planning and Coordination
  • Forklift Operation
  • Organization
  • Communications
  • Team Building
  • Problem Resolution
  • Equipment Operation
  • Inventory management
  • Customer Service
  • Stock Rotation
  • Safety inspections
  • Business Operations
Experience
Tech For Less | Colorado Springs, COShipping Associate05/2019 - Current
  • Directed materials routing by preparing accurate shipping orders and bills of lading.
  • Arranged, secured and labeled boxes with speed and accuracy.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Provided technical assistance for shipping requirements, including proper handling and storage.
  • Used basic math skills to calculate dimensions and check weight limits.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Reviewed accuracy of documentation such as invoices and bills of lading.
  • Staged final products for shipment.
  • Operated forklifts, balers and other equipment safely and efficiently.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Southwest Airlines | Denver, CORamp Agent12/2016 - 05/2019
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Protected customers' baggage from loss, theft and damage.
  • Collected, sorted and checked baggage tags against flight lists.
  • Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Operated conveyor belts, push-back tractors, and aircraft tugs daily.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Connected electrical power units and service hoses to aircraft.
  • Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
Tech For Less | Colorado Springs, COInventory Clerk03/2013 - 12/2016
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Replenished inventory with focus on addressing customer needs.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Reordered stock to replenish inventory without interruption to production
AMB Parking | Colorado Springs, COValet Attendant09/2008 - 01/2015
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Removed snow from common areas to create safe operating environment.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
  • Maintained cleanliness, neatness and organization of all areas.
  • Collected parking lot fees from customers and issues parking stubs.
Education and Training
Sierra | Colorado Springs, COHigh School Diploma2007
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Resume Overview

Companies Worked For:

  • Tech For Less
  • Southwest Airlines
  • AMB Parking

School Attended

  • Sierra

Job Titles Held:

  • Shipping Associate
  • Ramp Agent
  • Inventory Clerk
  • Valet Attendant

Degrees

  • High School Diploma

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