High-energy Service Desk employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customers, business and staff needs balanced and operations in line with targets. Conscientious and capable of driving efficiency and on-time project delivery. Bringing eight years of Technical support experience and proven abilities in performing accurate work according to technical specifications. Team player with demonstrated ability to follow organizational policies and procedures.
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