shelter supervisor resume example with 18+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Experienced Shelter Supervisor with over 6 years of successful experience in compassion and caring at Access Mens Shelter. Excellent reputation for resolving problems and improving client satisfaction. Recognized consistently for performance excellence and contributions to the success of Access Mens Shelter .

  • Customer service
  • Client needs assessments
  • Interviewing skills
  • Onsite facility tours
  • Written and verbal communication
  • Interpersonal Communication
  • Data management
  • Reading comprehension
  • Collaboration
  • Troubleshooting
  • Computer skills
  • Organization and Time management
  • Training & Development
  • Excellent work ethic
South Western Technical College Dayton, OH, Expected in : Computer Science And Programming - GPA :
Wolfe County High School Campton, KY Expected in 05/1993 GED : - GPA :
Work History
Catholic Community Services Of - Shelter Supervisor
Steilacoom, WA, 10/2015 - Current
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Developed monthly schedules and assignments for volunteer staff.
  • Offered friendly and efficient service to all clients, handled challenging situations with ease.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Developed team communications and information for meetings.
  • Referred families to shelters, legal resources and educational programs.
Danone - Production Line Leader
Jacksonville, FL, 03/2013 - 01/2014
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Monitored and verified quality in accordance with statistical process or other control procedures.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Prioritized employee safety to reduce incidents.
  • Completed job cards correctly and on time.
  • Followed good manufacturing processes (GMPs).
  • Operated light-duty bench and floor-type machine tools and automation equipment.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Cb Richard Ellis - Employment Recruiter
Fredericksburg, VA, 02/2007 - 05/2013
  • Operated and maintained applicant tracking and candidate management systems.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Maintained filing system of current, prospective and future positions.
  • Facilitated all new employee orientations to foster positive team attitude.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Verified applicant references and employment details.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Adjusted employee tax status along with information regarding withholding.
  • Updated employee files with new details such as changes in address or salary levels.
  • Processed employee W-9 and I-9 forms and managed benefits and leave time.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Performed urinalysis testing to discourage illegal drugs use in company.
Lifted Trucks - Sales Associate
Glendale, AZ, 07/2001 - 11/2007
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Tracked stock using company inventory management software.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

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Resume Overview

School Attended

  • South Western Technical College
  • Wolfe County High School

Job Titles Held:

  • Shelter Supervisor
  • Production Line Leader
  • Employment Recruiter
  • Sales Associate


  • GED

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