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shelter monitor resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Qualified shelter monitor with experience maintaining safety for grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Skills
  • Reliability
  • Security procedures knowledge
  • Vigilant and watchful
  • Customer service
  • Observant
  • Report writing
  • High level of integrity
  • Rule enforcement
  • Supervision
  • Planning and coordination
  • Organization
  • Problem resolution
  • Team management
  • Communications
  • Inventory management
  • MS Office
Experience
Shelter Monitor, 09/2020 to Current
Salvation Army UsaMiddletown, NY,

I am responsible for monitoring the activities of the residents at the shelter, and to ensure compliance of program rules and expectations. I also ensure the safety of residents and security.

  • Assist residents in processing issues and problem-solving.
  • Check for contraband in the facility through general observation and room searches.
  • Follow breathalyzer and urinalysis policy as necessary.
  • Attend staff meetings and trainings as directed
  • Maintain visitor protocol and follow daily log in/log out procedures along with keeping a file of all log book records
  • Conduct periodic inspections of the facility and monitoring security cameras to ensure the security of our facility.
  • Answer the telephone and route calls or messages to appropriate staff. Respond to in-person and telephone inquiries from the public.
  • Receive donations as well as providing donation receipts to donors upon request.
  • Help monitor medications when asked to do so by recovery staff when necessary.
  • Help enforce fire drills and perform other safety duties as directed to ensure the safety of our residents, including implementing emergency evacuation protocol.
  • Provide excellent service and attention to customers/donors when face-to-face or through phone conversations.
  • Warn persons of rule infractions or violations and evict violators from premises.
  • Monitor multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Direct or refer individuals to otherr sources if applicable
Night Monitor, 09/2019 to Current
Youth VillagesLouisville, KY,
  • Delivered expert therapeutic support to patients dealing with substance abuse, addiction and mental health issues.
  • Helped clients transcend addiction and rebuild lives by empowering each with knowledge and skills.
  • Collected urine samples from clients to test for substances.
  • Handled all delegated tasks, including, chores and phone schedules, taking the girls to church and Celebrate Recovery, communicating with day shift about anyone who is sick and needing to go to the doctor.
Co-General Manager, 04/2015 to 06/2018
North Country AcademyWestminster, CO,
  • Comply with food and safety procedures.
  • Work with management team to meet sales goals.
  • Execute company policies and procedures.
  • Monitor food inventory levels.
  • Manage and maintain safe working conditions.
  • Manage crew members.
  • Interview and recommend crew members for hiring.
  • Provide proper training for crew members.
  • Maintain fast, accurate top-notch customer service standards
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Regularly updated computer systems with new pricing and daily food specials.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Daycare Assistant Teacher, 06/2008 to 10/2011
Kids 'R' Kids Learning AcademiesCity, STATE,
  • Distributed daily and quarterly progress assessments and milestone reports to each parent.
  • Created and implemented developmentally-appropriate curriculum addressing all learning styles.
  • Taught children foundational skills such as colors, shapes and letters.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Escorted children on outings and trips to local parks and zoos.
  • Incorporated music and art activities to encourage creativity and expression.
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
  • Implemented positive discipline by following policy of warning, timeout and talking with child.
  • Upheld all CPR and Georgia regulated certifications.
  • Supervised circle time, free play, outside play and learning and developmental activities
  • Led reading classes for preschool-aged children to build foundational knowledge.
  • Encouraged early literacy through read-aloud time and alphabet games, including teaching infants and toddlers Spanish and sign language.
Education and Training
GED: , Expected in to Columbus Technical College - Columbus, GA
GPA:
Emotional Intelligence: Professional Development Training, Expected in 06/2020 to Columbus Technical College - Columbus, GA
GPA:
Time Management: Professional Development Training, Expected in 06/2020 to Columbus Technical College - Columbus, GA,
GPA:
Attention Management: Professional Development Training, Expected in 06/2020 to Columbus Technical College - Columbus, GA,
GPA:
Advanced Business Writing: Professional Development Training, Expected in 06/2020 to Columbus Technical College - Columbus, GA
GPA:
Business Etiquette: Professional Development Training, Expected in 06/2020 to Columbus Technical College - Columbus, GA,
GPA:
Customer Service: Professional Development Training, Expected in 06/2020 to Columbus Technical College - Columbus, GA,
GPA:
Job Search Skills: Professional Development Training, Expected in 06/2020 to Columbus Technical College - Columbus, GA,
GPA:
Basic Business Writing: Professional Development Training, Expected in 06/2020 to Columbus Technical College - ,
GPA:
Goals And Getting Thing Done: Professional Development Training, Expected in 06/2020 to Columbus Technical College - Columbus, GA,
GPA:
Ten Soft Skills You Need To Know: Professional Development Training, Expected in 06/2020 to Columbus Technical College - Columbus, GA,
GPA:
Fork Lift Certification: Fork Lift Driving, Expected in 09/2020 to Columbus Technical College - Columbus, GA
GPA:
10 HOURS oF OSHA TRAINING: OSHA, Expected in 09/2020 to Columbus Technical College - Columbus, GA
GPA:
FIRST AID AND CPR: FIRST AID AND CPR, Expected in 09/2020 to Columbus Technical College - Columbus, GA
GPA:

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Resume Overview

School Attended

  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College
  • Columbus Technical College

Job Titles Held:

  • Shelter Monitor
  • Night Monitor
  • Co-General Manager
  • Daycare Assistant Teacher

Degrees

  • GED
  • Emotional Intelligence
  • Time Management
  • Attention Management
  • Advanced Business Writing
  • Business Etiquette
  • Customer Service
  • Job Search Skills
  • Basic Business Writing
  • Goals And Getting Thing Done
  • Ten Soft Skills You Need To Know
  • Fork Lift Certification
  • 10 HOURS oF OSHA TRAINING
  • FIRST AID AND CPR

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