shelter associate resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Focused Congressional researcher with strong experience performing administrative work. Sound knowledge of all aspects of political process. Works effectively in independent or collaborative environments. Innovative and resourceful with excellent critical thinking abilities. Compassionate Community Leader with 5 years of experience working with young people in, communities and churches. Trained in leadership with success in adept engagement and experience in congressional policy research. As a DU international Student senior, I've partnered with the Diversity and Inclusion committee to research issues related to community advancement.

  • Collaborated with teams of 10+ in the alleviation COVID-19 spread in homeless shelters.
  • Authored a book emphasizing issues of criminal justice, mental health for black women, and sexual violence leading to conversations and conferences.
  • Founded a nonprofit serving the immigrant communities and sexual violence survivors, leading to offering scholarships to refugees
  • Community Relations
  • Media Relations
  • Written Communication/researching
  • Presentation skills
  • Informational material development
  • Fundraising strategist
  • Administration expertise
  • Social media coordination
  • Bilingual
  • Communication planning
  • Flexible & Adaptable
  • Computer skills
Bachelor of Arts: International Studies, Expected in 06/2021
University Of Denver - Denver, CO,
Status -
  • Received the Puksta Scholarship, Thelma Williams scholarship, Denver Foundation Scholarship, DU Educational Grant
  • Minored in Psychology and Francophone studies
  • Continuing education in International Studies specializing in Government law.
  • Member of the Black Student Alliance Organization, African Student United, Student Government Internationalization committee
  • Elected to Vice President for African Student United in 2019
  • Member of the Diversity and Inclusion Committee at Korbel
Shelter Associate, 10/2019 - Current
Maricopa County, Arizona Gila Bend, AZ,
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Detailed program operations and participant activities with comprehensive recordkeeping.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Used coordination and planning skills to achieve results according to schedule.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Managed over 100 ladies, at times 150-180 women to ensure their safety, as well as developing measurable solutions to maintain COVID spread to a minimum
Customer Service Representative, 06/2018 - 11/2019
Sp Plus Corporation Louisville, KY,
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Managed and handled cash registers adequately filled with the right amount of cash, my team increased the performance of the store by 10% in the city, in addition increased sells.
Desk Assistant, 05/2018 - 11/2019
Aimbridge Hospitality Manchester, CT,
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Reduced Dorm violence, and disputes tremendously with proper communication and counseling sessions for the students
After School Teacher, 01/2018 - 11/2018
Kindercare Rochester Hills, MI,
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Maintained sanctuary and related facilities to reflect positive, clean environment inviting to parishioners.
  • Updated documentation for school and individual records.
  • Managed over 30 bilingual, trilingual students, while tutoring them with complex subjects

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Resume Overview

School Attended

  • University Of Denver

Job Titles Held:

  • Shelter Associate
  • Customer Service Representative
  • Desk Assistant
  • After School Teacher


  • Bachelor of Arts

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