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sever system administrator resume example with 9+ years of experience

Jessica Claire
Montgomery Street, , CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
INFORMATION TECHNOLOGY PROFESSIONAL Accomplished Information Technology Professional with ten years of high-quality technical service experience and leadership oversight in academic and cooperate settings. Adept at managing different IT concepts encompassing: infrastructure, server configuration, computer upgrading, backup, and recovering of data.
Skills
  • AND CORE COMPETENCIES
  • System Administration
  • Printers
  • Maintaining Customer Hardware and Software
  • Trained employees
  • Documentation
  • Researching New Technology
  • Customer Service
  • Data Backup and Recovery
  • Teamwork
  • Testing and Troubleshooting
  • Image Processing
  • Solution Driven Mindset
  • Basic Networking
  • DHCP
  • Server 2012/2016
  • Implementation and support
  • Windows 7 / 10
  • RAID
  • PowerShell
  • VMware
  • Create Active Directory
  • Installing and Configuring Servers
  • Accounting, Financial Management, Operating system, Telecommunications
  • Active Directory, Functional, Policies, Troubleshoot
  • Administrative support, HP, Printers, Troubleshooting
  • Backup, Image Processing, Purchasing, Upgrades
  • Basic, Image, Quality, Upgrade
  • Hardware, Ie, RAID
  • Consultation, IT Project Management, Repairing
  • Continuous improvement, Laptops, Repairs
  • Contracts, Managing, Researching
  • Customer Service, Windows 7, Servers
  • Databases, Windows, Statistics
  • Decision Making, Network management, Strategic
  • Desktops, Networks, Supervising
  • DHCP, Networking, System Administration
  • Direction, Network, Teamwork
  • Disaster recovery, OS, Technical support
  • Documentation, Operating Systems, Technician
Work History
11/2018 to 05/2021
Sever System Administrator MOBIS HYUNDIA, Mobis ALABAMA City, STATE,
  • Manage and oversee 130 servers for MOBIS Alabama
  • Plan and implement server upgrades, and maintenance
  • Facilitate needs for ongoing technical support and upgrade protection on IT
  • Manage daily system performance and conduct health checks and provide statistics and reports
  • Maintain a good business relationship with vendors by properly managing contracts to ensure MOBIS receives savings opportunities for renewals, software licensing, and services to increase customer value
  • Install and upgrade computer components and software, manage virtual servers
  • Provide Tier 3 technical support for systems and internal IT team and resolve advanced end-user issues; configure, deploy, repair, and image laptops/desktops (predominantly HP computers)
  • Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments, providing technical oversight and consultation services
  • Skill to distinguish networking problems from non-networking problems and discuss various options with IT networking and operations staff members
  • Implements and plans for new and emerging technologies including48
  • Network management and storage, and virtual data centers
  • Oversaw and assisted when needed in installation and performance of minor repairs to hardware, software, and peripheral equipment
  • Managed providers, maintenance contracts, quotations, and purchases
  • Provide high-level technical systems administrative support and direction for Windows-based Operating Environments
  • Manages, troubleshoots and maintains complete systems of computerized networks, databases and servers.
03/2016 to 11/2018
Computer Technician/Server Administrator ALABAMA STATE UNIVERSITY, Levi Watkins Learning Center City, STATE,
  • Assist the Network Technician with the maintenance and repair of the computer network system
  • Manage Domain users through Active Directory to unlock, add or delete users from the local domain
  • Install and configure new computers to increase library's performance and productivity
  • Design and update data backup and disaster recovery plan for the library’s computer systems., Implemented and managed backup system for over 50 computers
  • Planned and designed a solution to install computers to support students
  • Implements and plans for new and emerging technologies including but not limited to diagnostic modalities, network management and storage, and virtual data centers
  • Document procedures on troubleshooting systems to assist with solving technical and software issues which ensures quality standards and positive end user satisfaction
  • Work with vendors on purchasing equipment for the library
  • Proactively seek knowledge on any unfamiliar system
  • Created a backup server for the LWLC Administrators
  • Identifying and implementing solutions to increase efficiencies and ensure continuous improvement within the service-desk function.
01/2012 to 12/2015
Student Computer Lab Manager, Director College Of Business , ,
  • Managed a total of 150 computer lab workstations located in The, Administration
  • (COBA) Assisted the Computer Lab, with the daily maintenance, technical issues and print management for students while adhering to and enforcing Lab Policies & Procedures
  • Also, managed a team
  • Leading technology operations staff and supervising outsourced technology providers to ensure the timely completion of day-to-day support activities as well as the completion of long term initiatives
  • Troubleshoot, repair, and installed computers and printers for COBA faculty and staff
  • Trained and supervised new computer lab technicians on installation, troubleshooting procedures, repairing and configuring computers
  • Analyzed and presented recommendations to upper-level management to improve computer lab operations; ie
  • Automatic user logon utility
  • Implemented a new procedure to image/clone computer systems which decreased the downtime by 50% to have a computer system ready for use
  • Collaborated with cross-functional campus departments to create a new computer lab for 30 users.
10/2021 to
IT Operation Supervisor Alabama Office Of Courts City, STATE,
  • Analyze, develop, design, modify, implement, and/or maintain complex statewide networks, operating systems, and telecommunications systems
  • Manages Active Directory Infrastructure
  • Installs and configures new hardware and software
  • Performs backups to system
  • Applies operating system backups, patches, and configuration changes
  • Responsible for documenting the configuration of the system
  • Configure VMware servers
  • Wide-ranging knowledge of server administration, maintenance
  • Migrate our backup server to a new server
  • Create a Distribute File System
  • Manage and monitor the backup server
  • Create virtual machine in VMware
Education
Expected in 2020 to to
Masters of Business Administration: Information Technology
Western Governor University - Salt Lake City, Utah
GPA:
Knowledge/Competencies gained: IT Project Management, IT Strategic Solutions, Financial Management, Data-Driven Decision Making, and Accounting for Decision Makers
Expected in 2015 to to
Bachelor of Science: Computer Information Systems
Alabama State University - Montgomery, Alabama
GPA:
Expected in 2011 to to
Associated Degree: Computer Information System
Trenholm State Technical College - Montgomery, AL
GPA:
Work History
10/2021 to
IT Operation Supervisor
Alabama Office of Courts Montgomery, AL
  • Analyze, develop, design, modify, implement, and/or maintain complex statewide networks, operating systems, and telecommunications systems
  • Manages Active Directory Infrastructure
  • Installs and configures new hardware and software
  • Performs backups to system
  • Applies operating system backups, patches, and configuration changes
  • Responsible for documenting the configuration of the system
  • Configure VMware servers
  • Wide-ranging knowledge of server administration, maintenance
  • Migrate our backup server to a new server
  • Create a Distribute File System
  • Manage and monitor the backup server
  • Create virtual machine in VMware
11/2018 to 05/2021
Sever System Administrator
MOBIS HYUNDIA, Mobis ALABAMA MONTGOMERY, AL
  • Manage and oversee 130 servers for MOBIS Alabama
  • Plan and implement server upgrades, and maintenance
  • Facilitate needs for ongoing technical support and upgrade protection on IT
  • Manage daily system performance and conduct health checks and provide statistics and reports
  • Maintain a good business relationship with vendors by properly managing contracts to ensure MOBIS receives savings opportunities for renewals, software licensing, and services to increase customer value
  • Install and upgrade computer components and software, manage virtual servers
  • Provide Tier 3 technical support for systems and internal IT team and resolve advanced end-user issues; configure, deploy, repair, and image laptops/desktops (predominantly HP computers)
  • Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments, providing technical oversight and consultation services
  • Skill to distinguish networking problems from non-networking problems and discuss various options with IT networking and operations staff members
  • Implements and plans for new and emerging technologies including48
  • Network management and storage, and virtual data centers
  • Oversaw and assisted when needed in installation and performance of minor repairs to hardware, software, and peripheral equipment
  • Managed providers, maintenance contracts, quotations, and purchases
  • Provide high-level technical systems administrative support and direction for Windows-based Operating Environments
  • Manages, troubleshoots and maintains complete systems of computerized networks, databases and servers.
03/2016 to 11/2018
Computer Technician/Server Administrator
ALABAMA STATE UNIVERSITY, Levi Watkins Learning Center MONTGOMERY, AL
  • Assist the Network Technician with the maintenance and repair of the computer network system
  • Manage Domain users through Active Directory to unlock, add or delete users from the local domain
  • Install and configure new computers to increase library's performance and productivity
  • Design and update data backup and disaster recovery plan for the library’s computer systems., Implemented and managed backup system for over 50 computers
  • Planned and designed a solution to install computers to support students
  • Implements and plans for new and emerging technologies including but not limited to diagnostic modalities, network management and storage, and virtual data centers
  • Document procedures on troubleshooting systems to assist with solving technical and software issues which ensures quality standards and positive end user satisfaction
  • Work with vendors on purchasing equipment for the library
  • Proactively seek knowledge on any unfamiliar system
  • Created a backup server for the LWLC Administrators
  • Identifying and implementing solutions to increase efficiencies and ensure continuous improvement within the service-desk function.
01/2012 to 12/2015
Student Computer Lab Manager, Director
College of Business ,
  • Managed a total of 150 computer lab workstations located in The, Administration
  • (COBA) Assisted the Computer Lab, with the daily maintenance, technical issues and print management for students while adhering to and enforcing Lab Policies & Procedures
  • Also, managed a team
  • Leading technology operations staff and supervising outsourced technology providers to ensure the timely completion of day-to-day support activities as well as the completion of long term initiatives
  • Troubleshoot, repair, and installed computers and printers for COBA faculty and staff
  • Trained and supervised new computer lab technicians on installation, troubleshooting procedures, repairing and configuring computers
  • Analyzed and presented recommendations to upper-level management to improve computer lab operations; ie
  • Automatic user logon utility
  • Implemented a new procedure to image/clone computer systems which decreased the downtime by 50% to have a computer system ready for use
  • Collaborated with cross-functional campus departments to create a new computer lab for 30 users.
Affiliations
  • CompTIA A+ (2016-2019)
  • CompTIA Security (In progress)
Skills
  • AND CORE COMPETENCIES
  • System Administration
  • Printers
  • Maintaining Customer Hardware and Software
  • Trained employees
  • Documentation
  • Researching New Technology
  • Customer Service
  • Data Backup and Recovery
  • Teamwork
  • Testing and Troubleshooting
  • Image Processing
  • Solution Driven Mindset
  • Basic Networking
  • DHCP
  • Server 2012/2016
  • Implementation and support
  • Windows 7 / 10
  • RAID
  • PowerShell
  • VMware
  • Create Active Directory
  • Installing and Configuring Servers,
  • Accounting, Active Directory, administrative support, Backup, Basic, Hardware, consultation, continuous improvement, contracts, Customer Service, databases, Decision Making, desktops, DHCP, direction, disaster recovery, Documentation, Financial Management, functional, HP, Image Processing, image, ie, IT Project Management, laptops, managing, Windows 7, Windows, network management, networks, Networking, Network, OS, Operating Systems, operating system, Policies, Printers, purchasing, quality, RAID, repairing, repairs, Researching, Servers, statistics, Strategic, supervising, System Administration, Teamwork, technical support, Technician, telecommunications, Troubleshoot, Troubleshooting, upgrades, upgrade
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    Resume Overview

    School Attended

    • Western Governor University
    • Alabama State University
    • Trenholm State Technical College

    Job Titles Held:

    • IT Operation Supervisor
    • Sever System Administrator
    • Computer Technician/Server Administrator
    • Student Computer Lab Manager, Director

    Degrees

    • Masters of Business Administration
    • Bachelor of Science
    • Associated Degree

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